Users Guide

Troubleshooting │ 15
5. Restart your system.
DDM may not work with below displays:
• Dell display models earlier than year 2013 and D-series of Dell displays. You
can refer to Dell Product Support websites for more information
• Gaming displays using Nvidia-based G-sync technology
• Virtual and wireless displays do not support DDC/CI
• Some early models of DP 1.2 displays, it may be necessary to disable MST/
DP 1.2 using the display OSD
If your PC is connected to the Internet, you will be prompted with a message when
a newer version of DDM application is available. It is recommended to download and
install the latest DDM application.
You may also check for new version by right clicking on DDM icon while pressing
and holding ‘shift’ key.