Reference Guide

Brocade Fabric OS Command Reference 1057
53-1004112-02
supportSave
-t timeout_multiplier
Extends predefined SupportSave timeout values by the value of the timeout multiplier. Use
this option to repeat the supportSave operation when supportSave completion indicates
that one or more modules timed out during the process. For example, -t 2 doubles the
timeout values for each of the SupportSave modules. Valid multiplier values are 2 to 5. The
default is 1.
Examples To save RASLOG, TRACE, supportShow, and other support information to an FTP server in interactive mode:
switch:admin> supportsave
This command collects RASLOG, TRACE, supportShow, \
core file, FFDC data
and then transfer them to a FTP/SCP/SFTP server \
or a USB device.
This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump \
file first, then
automatically generate and transfer latest one. \
There will be two trace dump
files transferred after this command.
OK to proceed? (yes, y, no, n): [no] y
Host IP or Host Name: 192.168.126.115
User Name: admin
Password:*******
Network Protocol(1-auto-select, 2-FTP, 3-SCP, 4-SFTP) [1]: 4
Remote Directory: /temp/support
Do you want to continue with CRA (Y/N) [N]: Y
Saving support information for chassis:HL51,module:RAS...
Saving support information for chassis:HL51,module:TRACE_OLD...
Saving support information for chassis:HL51,module:TRACE_NEW...
Saving support information for chassis:HL51,module:FABRIC...
Saving support information for chassis:HL51,module:CORE_FFDC...
Saving support information for chassis:HL51,module:DIAG...
Saving support information for chassis:HL51,module:RTE...
Saving support information for chassis:HL51,module:ISCSID_DBG...
Saving support information for chassis:HL51,module:AGDUMP...
Saving support information for chassis:HL51,module:SSHOW_PLOG...
Saving support information for chassis:HL51,module:SSHOW_OS...
Saving support information for chassis:HL51,module:SSHOW_EX...
Saving support information for chassis:HL51,module:SSHOW_FABRIC...
(output truncated)
To collect support information on a Brocade 5100 and save it to an attached USB device (timeout values are
doubled):
switch:admin> supportsave -U -d mysupportsave -t 2
This command collects RASLOG, TRACE, supportShow, \
core file, FFDC data
and then transfer them to a FTP/SCP/SFTP server \
or a USB device.
This operation can take several minutes.
NOTE: supportSave will transfer existing trace dump \
file first, then
automatically generate and transfer latest one. \
There will be two trace dump