Manual
Table Of Contents
- Contents
- Overview
- Configuring Secure Scan to E-mail
- Using Secure Scan to E-mail
- Troubleshooting
- Secure Scan to E-mail issues
- “The e-mail cannot be sent because your e-mail address could not be retrieved” error message
- “Your e-mail cannot be sent because your signing certificate could not be retrieved” error message
- “No signing certificate is available to sign your e-mail. Press Next to continue without digital sig ...
- “The e-mail cannot be sent because an error occurred trying to retrieve user certificates from the L ...
- “Cannot encrypt e-mail for one or more recipients. Choose one of the following” or “Encryption certi ...
- “No encryption certificates could be found for any of the addresses you entered. Press Next to send ...
- “Unable to connect to the e-mail server” error message
- “Send me a copy” is not available
- Secure Scan to E-mail LDAP issues
- LDAP lookups fail
- Make sure Port 389 (non-SSL) and Port 636 (SSL) are not blocked by a firewall
- Verify that the address book setup contains the host name for the LDAP server
- If the LDAP server requires SSL, then verify or correct the address book setup settings
- Narrow the LDAP search base
- Verify that the LDAP attributes being searched for are correct
- LDAP lookups fail
- Secure Scan to E-mail licensing issues
- Secure Scan to E-mail issues
- Appendix
- Notices
- Index
the e‑mail cannot be sent because
encryption certificates could not
be found for any recipients 13
the e‑mail cannot be sent because
your signing certificate could not
be found 11
unable to connect to the e-mail
server 13
users cannot automatically e‑mail
themselves a copy 14
U
unable to connect to the e-mail
server 13
user e‑mail addresses
retrieving 7
users cannot automatically e‑mail
themselves a copy 14
Index 24