Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Introduction Indicators, Codes, and Messages Finding Software Solutions Running the System Diagnostics Troubleshooting Your System Installing System Options Installing Drives Getting Help Jumpers, Switches, and Connectors I/O Ports and Connectors Abbreviations and Acronyms NOTE: A NOTE indicates important information that helps you make better use of your computer.
Back to Contents Page Jumpers, Switches, and Connectors Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Jumpers—A General Explanation System Board Jumpers System Board Connectors Disabling a Forgotten Password This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system.
Table A-1. System Board Jumper Settings Jumper J11 pins 1 and 2 Setting Description The password feature is enabled. (default) The password feature is disabled. J11 pins 3 and 4 The configuration settings in NVRAM are retained at system boot. (default) The configuration settings in NVRAM are cleared at next system boot (see "Resetting Corrupted BIOS Configuration" in "Troubleshooting Your System").
Table A-2.
The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program" in your User's Guide. The password jumper enables these password features or disables them and clears any password(s) currently in use. CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System.
Back to Contents Page I/O Ports and Connectors Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide I/O Connectors Serial Connector Parallel Connector PS/2-Compatible Keyboard and Mouse Connectors Video Connector USB Connector Integrated NIC Connector Network Cable Requirements I/O Connectors I/O connectors are the gateways that the system uses to communicate with external devices, such as a keyboard, mouse, printer, or monitor.
NIC connector Serial Connector Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial connector uses a 9-pin Dsubminiature connector. Serial Connector Autoconfiguration The default designation of the integrated serial connector is COM1.
Table B-3.
Video Connector You can attach a VGA-compatible monitor to the system's integrated video controller using a 15-pin high-density D-subminiature connector. Figure B-5 illustrates the pin numbers for the video connector and Table B-5 defines the pin assignments for the connector. NOTE: Installing a video card automatically disables the system's integrated video controller. Figure B-5. Video Connector Pin Numbers Table B-5.
Integrated NIC Connector The system's integrated NIC functions as a separate network expansion card while providing fast communication between servers and workstations. Figure B7 illustrates the pin numbers for the NIC connector and Table B-7 defines the pin assignments for the connector. Figure B-7. NIC Connector Table B-7.
Back to Contents Page Abbreviations and Acronyms Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide A ampere(s) AC alternating current ADC analog-to-digital converter ANSI American National Standards Institute APIC Advanced Peripheral Interrupt Controller ASIC application-specific integrated circuit BIOS basic input/output system BMC baseboard management controller bpi bits per inch bps bits per second BTU British thermal unit C Celsius
CD compact disc CGA color graphics adapter cm centimeter(s) CMOS complementary metal oxide semiconductor COM communications cpi characters per inch cpl characters per line CPU central processing unit DAC digital-to-analog converter DAT digital audio tape dB decibel(s) dBA adjusted decibel(s) DC direct current DDR double-data rate
DIMM dual in-line memory module DIN Deutsche Industrie Norm DIP dual in-line package DMA direct memory access DOC Department of Communications (in Canada) dpi dots per inch DRAC III remote access card DRAM dynamic random-access memory DS/DD double-sided double-density DS/HD double-sided high-density ECC error checking and correction EDO extended-data out EGA enhanced graphics adapter EIDE
enhanced integrated drive electronics EMI electromagnetic interference EMM expanded memory manager EMS Expanded Memory Specification EPP Enhanced Parallel Port EPROM erasable programmable read-only memory ERA embedded remote access ESD electrostatic discharge ESDI enhanced small-device interface ESM embedded server management F Fahrenheit FAT file allocation table FCC Federal Communications Commission ft feet
g gram(s) G gravities GB gigabyte(s) GUI graphical user interface Hz hertz I/O input/output ID identification IDE integrated drive electronics IRQ interrupt request K kilo- (1024) KB kilobyte(s) KB/sec kilobyte(s) per second Kb kilobit(s) Kbps kilobit(s) per second
kg kilogram(s) kHz kilohertz LAN local area network lb pound(s) LCD liquid crystal display LED light-emitting diode LIF low insertion force LN load number lpi lines per inch LVD low voltage differential m meter(s) mA milliampere(s) mAh milliampere-hour(s) MB megabyte(s)
Mb megabit(s) Mbps megabit(s) per second MBR master boot record MDA monochrome display adapter MGA monochrome graphics adapter MHz megahertz mm millimeter(s) ms millisecond(s) MTBF mean time between failures mV millivolt(s) NIC network interface controller NiCad nickel cadmium NiMH nickel-metal hydride NMI
nonmaskable interrupt ns nanosecond(s) NTFS NT File System NVRAM nonvolatile random-access memory OTP one-time programmable PAL programmable array logic PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card International Association PDB power distribution board PDU power distribution unit PGA pin grid array PIC personal identification code POST power-on self-test ppm pages per minute
PQFP plastic quad flat pack PSDB power-supply distribution board PS/2 Personal System/2 PXE preboot execution environment RAID redundant arrays of independent disks RAC remote access controller RAM random-access memory RCU Resource Configuration Utility REN ringer equivalence number RFI radio frequency interference RGB red/green/blue ROM read-only memory rpm revolutions per minute RTC real-time clock
SBE single bit ECC SCSI small computer system interface sec second(s) SEC single-edge contact SEL system event log SDRAM synchronous dynamic random-access memory SIMM single in-line memory module SMB server management bus SMI system management interrupt SNMP Simple Network Management Protocol SRAM static random-access memory SVGA super video graphics array TFT thin film transistor tpi tracks per inch
UMB upper memory block UPS uninterruptible power supply USB universal serial bus V volt(s) VAC volt(s) alternating current VDC volt(s) direct current VGA video graphics array VLSI very-large-scale integration VRAM video random-access memory VRM voltage regulator module W watt(s) WH watt-hour(s) XMM extended memory manager XMS
eXtended Memory Specification ZIF zero insertion force Back to Contents Page
Back to Contents Page Introduction Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Other Documents You May Need Obtaining Technical Assistance Your system includes the following significant service and upgrade features: l l Embedded server management hardware, which monitors temperatures and voltages throughout the system and notifies you if there is a fault or failure System diagnostics, which checks for hardware problems (if the system can boot) The following system options are
Back to Contents Page Indicators, Codes, and Messages Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Front-Panel Features Back-Panel Features Power Indicator Codes Hard-Drive Indicator Codes NIC Indicator Codes System Messages System Beep Codes Warning Messages Diagnostics Messages Alert Messages Applications, operating systems, and the system itself are capable of identifying problems and alerting you to them.
Figure 2-3. Front-Panel Controls and Indicators Table 2-1. Front-Panel Controls and Indicators Component Power button Description Turns system power off and on. l l If you turn off the system using the power button and the system is running an ACPI-compliant operating system, the system can perform an orderly shutdown before power is turned off. If the power button is pressed for more than four seconds, the system power will turn off regardless of the current operating system state.
Table 2-2. Back-Panel Features Component Description Power connector Connects the system's power supply to a power source. Power cable strain relief loop Relieves strain on the power cable. NIC indicators Provide information on NIC status (see "NIC Indicator Codes"). Expansion slots Provide two 64-bit/100-MHz slots, two 64-bit/66-MHz slots, and two 32-bit/33-MHz slots. I/O ports and connectors Connect peripheral devices to the system.
Table 2-4. Redundant Power Supply Indicators Indicator Function Power supply status Green indicates that the power supply is operational. Power supply fault Amber indicates a problem with the power supply. AC line status Green indicates that a valid AC source is connected to the power supply. Hard-Drive Indicator Codes Each hard-drive carrier has two indicators: a busy indicator and a status indicator (see Figure 2-6). The indicators provide information on the status of the respective hard drive.
Table 2-6. NIC Indicator Codes Indicator Indicator Code Link and activity indicators are off. The NIC is not connected to the network. Link indicator is green. The NIC is connected to a valid link partner on the network. Activity indicator is amber blinking. Network data is being sent or received. System Messages System messages alert you to a possible operating system problem or to a conflict between the software and hardware.
following bank(s): Bank n OS Install Mode is enabled in the System Setup program. Disable OS Install Mode in the System Setup program (see "Using the System Setup Program" in your User's Guide). Diskette-drive or hard-drive controller cannot send data to the associated drive; faulty or improperly installed diskette drive or hard drive. See "Troubleshooting the Diskette Drive" and "Troubleshooting Hard Drives" in "Troubleshooting Your System.
Keyboard stuck key failure Faulty or improperly installed memory modules. See "Troubleshooting System Memory" in "Troubleshooting Your System." Memory address line failure at address, read value expecting value Memory double word logic failure at address, read value expecting value Memory odd/even logic failure at start address to end address Memory write/read failure at address, read value expecting value Faulty application program. Restart the application program.
or hard drive. Drive," "Troubleshooting a Tape Drive," and "Troubleshooting Hard Drives" in "Troubleshooting Your System." If the problem persists, see "Getting Help." Improperly connected diskette drive, tape drive, hard drive, or power cable. Ensure that all cables are securely connected. If the problem persists, see "Getting Help." Read fault Requested sector not found Reset failed Faulty or improperly installed expansion card. See "Troubleshooting Expansion Cards" in "Troubleshooting Your System.
Table 2-8. System Beep Codes Code Cause Corrective Action 1-1-2 CPU register test failure See "Troubleshooting a Microprocessor" in "Troubleshooting Your System." 1-1-3 CMOS write/read failure; faulty system board See "Getting Help." 1-1-4 BIOS error Reflash the BIOS firmware (see "Getting Help").
Diagnostics Messages When you run a test group or subtest in the system diagnostics, an error message may result. Diagnostic error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (see "Getting Help"), and then follow the instructions in that section for obtaining technical assistance. Alert Messages Systems management software generates alert messages for your system. For example, the software generates messages that appear in the SNMP trap log file.
Back to Contents Page Finding Software Solutions Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Before You Begin Troubleshooting Errors and Conflicts Software problems can be caused by: l Improper installation or configuration of an application l Application conflicts l Input errors l Interrupt assignment conflicts Ensure that you are installing the software application according to the software manufacturer's recommended procedures.
Application Conflicts Some applications can leave unnecessary files or data behind after they are deleted from your system. Device drivers can also create application errors. If application errors occur, see your application device driver or operating system documentation for troubleshooting information. IRQ Assignment Conflicts Most PCI devices can share an IRQ with another device, but they cannot use an IRQ simultaneously.
Back to Contents Page Running the System Diagnostics Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Running Server Administrator Diagnostics Features of the System Diagnostics When to Use the System Diagnostics Starting the System Diagnostics Using the System Diagnostics Using the Device Groups Menu Error Messages If you experience a problem with your system, run the diagnostics before you call for technical assistance.
NOTICE: Use the system diagnostics to test only your system. Using this program with other systems may cause incorrect results or error messages. Also, use only the program that came with your system or an updated version of the program for your system. You can run the system diagnostics from either the utility partition on your hard drive or from a set of diskettes that you create from the Dell OpenManage Server Assistant CD.
l l l On the left side of the screen, Device Groups lists the diagnostic device groups in the order they will run if you select All under the Run Tests submenu. Press the up- or down-arrow key to highlight a device group. On the right side of the screen, Devices for Highlighted Group lists the specific devices within a particular test group. Two lines at the bottom of the screen make up the menu area.
Back to Contents Page Troubleshooting Your System Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Safety First—For You and Your System External Connections Checking Specific System Problems Start-Up Routine System Orientation Bezel System Cover Baffle Checking the Equipment Inside the System Responding to a Systems Management Alert Message Troubleshooting a Wet System Troubleshooting a Damaged System Troubleshooting the System Battery Troubleshooting Redundant Power Supplies Trouble
3. Reconnect the system to its electrical outlet or PDU and turn the system on, including any attached peripherals. 4. Is the monitor working properly? See "Troubleshooting the Video Subsystem." 5. Is the keyboard working properly? See "Troubleshooting the Keyboard." 6. Is the mouse working properly? See "Troubleshooting the Mouse." 7. Are the other attached peripherals working properly? See "Troubleshooting the Basic I/O Functions.
Bezel The front bezel has status and attention indicators. You must remove the bezel to remove the cover. Removing the Bezel CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." NOTICE: To remove the bezel, the system must be standing upright. 1. Using the system key, unlock the front bezel (see Figure 5-2). Figure 5-2. Removing the Bezel NOTICE: Figure 5-2 shows the system standing upright as the bezel is being removed.
Installing the Bezel 1. 2. Snap the two tabs on the lower inside edge of the bezel into the corresponding clips on the system front panel, and pivot the bezel upward to its closed position. Using the system key, lock the bezel. System Cover To upgrade or troubleshoot the system, remove the cover to gain access to internal components. Removing the Cover CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." 1. Remove the bezel (see "Removing the Bezel"). 2.
The vertical plastic baffle in the center of the system improves system cooling by guiding the airflow within the system. You must remove the baffle when performing certain procedures inside the system to improve access to some internal components. Figure 5-4. Removing the Baffle Removing the Baffle To remove the baffle, lift the release tab at the end of the baffle near the front of the system, depress the release tab at the back end of the baffle, and slide the baffle upward.
l Video logic Action 1. Check the system and power connections to the monitor. 2. Run the video tests in the system diagnostics (see "Running the System Diagnostics"). If the tests run successfully, the problem is not related to video hardware. Go to "Finding Software Solutions." If the tests fail, see "Getting Help." Troubleshooting the Keyboard Problem l System message indicates a problem with the keyboard l Keyboard cable Action 1.
If the mouse appears to be free of physical damage, go to step 3. If the mouse is damaged, continue to step 2. 2. Swap the faulty mouse with a working mouse. If the problem is resolved, you must replace the faulty mouse (see "Getting Help"). 3. Run the pointing devices test in the system diagnostics (see "Running the System Diagnostics"). If the problem is resolved, you must replace the faulty mouse (see "Getting Help"). If the test fails, see "Getting Help.
If the problem is resolved, you must replace the interface cable (see "Getting Help"). 3. Turn off the system and the serial device, and swap the device with a comparable device. 4. Turn on the system and the serial device. If the problem is resolved, you must replace the serial device (see "Getting Help"). If the problem persists, see "Getting Help." Troubleshooting a Parallel Printer Problem l Parallel printer is not operating properly l Parallel printer interface cable Action 1.
If the problem is resolved, you must replace the USB device (see "Getting Help"). If the problem persists, see "Getting Help." Troubleshooting a NIC Problem l NIC cannot communicate with network l NIC cable l NIC, hub, and switch configuration settings Action 1. Check the appropriate indicator on the NIC connector (see Figure 2-7). l If the link indicator does not light, check all cable connections.
The system board contains the system's control circuitry and other electronic components. Several hardware options, such as the microprocessors and memory, are installed directly on the system board. The system accommodates up to six expansion cards (two 64-bit/100-MHz PCI-X cards, two 64-bit/66-MHz PCI cards, and two 32-bit/33-MHz PCI cards). System memory is contained in four memory module sockets. The system supports a 3.5-inch diskette drive and up to two externally accessible 5.
CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "Removing the Cover"). 3. Lay the system on its right side. 4.
lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine. You can operate the system without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time you remove power from the system. Therefore, you must re-enter the system configuration information and reset the options each time the system boots until you replace the battery. Action 1.
Troubleshooting a Nonredundant Power Supply Problem l Power indicator on the front panel does not light l Systems management software issues a power supply–related message l No power to the system Action CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1.
Options"). 6. Stand the system upright. 7. Install the cover (see "Installing the Cover"). 8. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. If the problem persists, replace the faulty fan (see "System Fans" in "Installing System Options"). If the problem is not resolved after a replacement fan is installed, see "Getting Help.
a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b. Remove the cover (see "Removing the Cover"). c. Lay the system on its right side. d. Reinstall one of the expansion cards you removed in step 13 (see "Installing an Expansion Card" in "Installing System Options"). e. Stand the system upright. f. Install the cover (see "Installing the Cover"). g.
11. Swap the memory module in the first memory connector with another of the same capacity (see "Installing Memory Modules" in "Installing System Options"). 12. Stand the system upright. 13. Install the cover (see "Installing the Cover"). 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15. As the system boots, observe the monitor screen and the indicators on the keyboard. 16. Perform the following steps: a.
12. Run the diskette drive tests in the system diagnostics to determine whether the diskette drive operates properly (see "Running the System Diagnostics"). If the tests fail, continue to step 13. 13. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 14. Remove the cover (see "Removing the Cover"). 15. Lay the system on its right side. 16.
2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Remove the cover (see "Removing the Cover"). 4. Lay the system on its right side. 5. Ensure that the CD drive interface cable is properly connected between the drive and the system board. To identify system board connectors, see Figure A-3. NOTE: Ensure that the drive is configured and connected properly. See "IDE Configuration Information" in "Installing Drives." 6.
7. Lay the system on its right side. 8. Ensure that the tape drive interface cable is properly connected between the drive and the system board. To identify system board connectors, see Figure A-3. 9. Ensure that a power cable is properly connected to the drive. 10. Stand the system upright. 11. Install the cover (see "Installing the Cover"). 12. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 13.
See the documentation for the tape drive for instructions on configuring the SCSI ID and enabling or disabling termination. 12. Stand the system upright. 13. Install the cover (see "Installing the Cover"). 14. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 15. Test the tape drive by performing a tape backup and verification test (see the tape backup software documentation). 16. If the problem persists, see "Getting Help.
If the problem persists, see "Getting Help." Troubleshooting an IDE Hard Drive in a RAID Configuration Problem l Device driver error l Hard-drive cables l Device drivers Action CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. NOTICE: This troubleshooting procedure can destroy data stored on the hard drive.
Problem l Device driver error l Hard-drive cables l SCSI backplane board l Device drivers Action CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive. 1.
CAUTION: Before you perform this procedure, see "Safety First—For You and Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. NOTICE: This troubleshooting procedure can destroy data stored on the hard drive. Before you proceed, back up all the files on the hard drive. 1. Run the SCSI controllers test and the hard drive tests in the system diagnostics (see "Running the System Diagnostics").
NOTE: Microprocessors with an internal speed of less than 3.06 GHz use an active cooling heat sink. Microprocessors with internal speeds greater than or equal to 3.06 GHz use a passive heat sink and plastic shroud. Problem l System message indicates a problem with the microprocessor l Heat sink is not installed for the microprocessor l Fan is not operating properly Action CAUTION: Before you perform this procedure, see "Safety First—For You and Your System.
9. For each expansion card, perform the following steps: a. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. b. Remove the cover (see "Removing the Cover"). c. Lay the system on its right side. d. Reinstall one of the expansion cards you removed in step 4 (see "Installing an Expansion Card" in "Installing System Options"). e. Stand the system upright. f. Install the cover (see "Installing the Cover"). g.
14. 15. 16. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Enter the System Setup program, and change the configuration settings appropriate for your system (see "Using the System Setup Program" in your User's Guide). Reboot the system. If the problem persists, see "Getting Help." 17. Enter the System Setup program and restore any option settings that were not in your default configuration.
Back to Contents Page Installing System Options Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide System Fans Redundant Power Supplies Expansion Cards Memory Modules Microprocessors System Battery This section describes how to remove and install the following components: l System fans l Optional redundant power supplies l Expansion cards l Memory modules l Microprocessors l System battery For information on installing a hard drive or other drives, see "Installing Drives.
Installing the Front System Fan CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1. Insert the fan power cable into the fan bay and connect the fan power cable to the fan power connector on the chassis (see Figure 6-1). 2.
CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1. 2. Insert the four tabs on the fan bracket into the mounting holes in the back panel and slide the fan assembly downward about 1 cm (0.5 inch) until the fan bracket release tab snaps into place.
Expansion Cards The system includes six expansion slots, configured as follows: l Slots 1 and 2 are 64-bit, 66-MHz PCI slots (3.3 V). l Slots 3 and 4 are 64-bit, 100-MHz PCI-X slots (3.3 V). l Slots 5 and 6 are 32-bit, 33-MHz PCI slots (5 V). All expansion slots accommodate full-length cards, except for slot 1. To identify expansion slots and operating speeds, see Figure A-3.
7. Connect any cables that should be attached to the card. See the documentation that accompanied the card for information about its cable connections. 8. Stand the system upright. 9. Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 10. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. Figure 6-3.
Memory Modules The four memory module connectors on the system board can accommodate from 128 MB to 4 GB of registered memory modules. Memory Upgrade Kits System memory is upgradable to 4 GB by installing combinations of 128-, 256-, 512-MB, and 1-GB registered DDR SDRAM modules. You can purchase memory upgrade kits as needed. NOTICE: The DDR SDRAM memory modules must be PC-266 compliant.
The system detects that the new memory does not match the system configuration information, which is stored in NVRAM. The monitor displays an error message that ends with the following words: Press to continue; to enter System Setup 8. Press to enter the System Setup program, and check the System Memory setting. The system should have already changed the value in the System Memory setting to reflect the newly installed memory. 9. 10.
Removing Memory Modules CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "Removing the Cover" in "Troubleshooting Your System"). 3. Lay the system on its right side. 4.
7. Remove the microprocessor fan and heat sink assembly (see Figure 6-5): a. Press down on the release tabs on the heat-sink retention clips to release the clips from the retaining tabs on the ZIF socket. b. Lift the assembly away from the microprocessor. Figure 6-5. Removing the Microprocessor Fan and Heat Sink Assembly 8. Pull the microprocessor socket release lever upward to the fully open position (see Figure 6-6). NOTICE: Be careful not to bend any of the pins when removing the microprocessor.
NOTICE: Positioning the microprocessor incorrectly can permanently damage the microprocessor and the system when you turn on the system. When placing the microprocessor in the socket, be sure that all of the pins on the microprocessor go into the corresponding holes and that the processor is parallel to the surface of the socket. Be careful not to bend the pins. 13. Install the microprocessor in the socket (see Figure 6-6). NOTE: No force is needed to install the microprocessor in the socket.
CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See your System Information Guide for additional information. 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2. Remove the cover (see "Removing the Cover" in "Troubleshooting Your System"). 3.
Back to Contents Page Installing Drives Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide Connecting Drives IDE Configuration Information SCSI Configuration Information Configuring the Boot Drive Diskette Drive Front-Panel Drive Inserts 5.25-Inch Drives Hard Drives Installing a RAID Controller Card Your system can contain the following drives: l Up to two externally accessible 5.25-inch drives (typically CD drives or tape drives).
The 3.5-inch diskette drive, 5.25-inch devices, and non-hot-plug hard drives must connect to a DC power cable from the system power supply. (Hot-plug SCSI drives obtain their power from the optional SCSI backplane.) IDE Configuration Information The IDE subsystem provides two channels (primary and secondary). Each channel can support up to two IDE drives such as high-capacity hard drives, CD drives, DVD drives, and tape drives.
Configuring the Boot Drive The drive or device from which the system boots is determined by the boot order specified in the System Setup program (see "Using the System Setup Program" in your User's Guide). To boot the system from a hard drive or drive array, the drive(s) must be connected to the appropriate controller: l To boot from a single IDE hard drive, the master drive (drive 0) must be connected to the secondary controller on the system board. To identify system board connectors, see Figure A-3.
CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System." CAUTION: See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide. 1. Connect the power cable and the interface cable to the diskette drive. 2. Slide the diskette drive into the externally accessible drive bay (see Figure 7-1). 3. Stand the system upright. 4.
Installing the Front-Panel Drive Inserts CAUTION: Before you perform this procedure, see "Safety First—For You and Your System" in "Troubleshooting Your System." NOTICE: You must install both inserts in an empty 5.25-inch drive bay to maintain Federal Communications Commission (FCC) certification of the system. The inserts also help keep dust and dirt out of the system. 1.
8. Connect a DC power cable connector to the drive's power input connector (see Figure 7-3). 9. Connect the interface cable to the drive (see Figure 7-3) and to the system board or controller card: l Figure 7-4 illustrates a common cable configuration for externally accessible IDE drives. l Figure 7-5 illustrates a SCSI tape drive connected to the SCSI controller on the system board. l Figure 7-6 shows a SCSI tape drive connected to a SCSI controller card.
Figure 7-6. Connecting an SCSI Tape Drive to a SCSI Controller Card 10. Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system. 11. If you removed the baffle in step 9, replace the baffle now (see "Installing the Baffle" in "Troubleshooting Your System"). 12. Stand the system upright. 13. Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 14.
Use the following guidelines when installing hard drives: l You should only use drives tested and approved for use in your system. l You may need to use different programs than those provided with the operating system to partition and format a hard drive. See the hard drive's documentation for information on setting up the drive. l When you format a high-capacity hard drive, allow enough time for the formatting to be completed. Long format times for these drives are normal.
b. Replace the four screws that secure the drive bay in the system. 8. Connect all power cables and interface cables to the hard drives remaining in the drive bay. 9. Stand the system upright. 10. Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 11. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Figure 7-9. Connecting Non-Hot-Plug SCSI Hard Drives to the Integrated SCSI Controller Figure 7-10. Connecting Non-Hot-Plug SCSI Hard Drives to an Optional SCSI RAID Controller Card Figure 7-11.
12. Connect all power cables and interface cables to the other hard drives in the drive bay. 13. Ensure that all cables are firmly connected and arranged so that they will not catch on the computer covers or block airflow inside the system. 14. If you removed the baffle in step 11, replace the baffle now (see "Installing the Baffle" in "Troubleshooting Your System"). 15. Stand the system upright. 16. Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 17.
Figure 7-13. Hot-Plug SCSI Hard Drives Connected to a RAID Controller Card Removing a Hot-Plug Hard Drive NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system. 1. Remove the bezel (see "Removing the Bezel" in "Troubleshooting Your System"). 2. Take the hard drive offline and wait until the hard-drive indicator codes on the drive carrier signal that the drive can be removed safely (see Table 2-5).
4. Slide the hard drive out until it is free of the drive bay (see Figure 7-14). 5. Replace the bezel (see "Installing the Bezel" in "Troubleshooting Your System"). Installing a Hot-Plug Hard Drive NOTICE: Not all operating systems support hot-plug drive installation. See the documentation supplied with your operating system. 1. Remove the bezel (see "Removing the Bezel" in "Troubleshooting Your System"). 2. Open the hard-drive carrier handle (see Figure 7-14).
6. Connect the interface cable to the card and to the drives. See Figure 7-10, Figure 7-12, and the documentation that accompanied the card for information about cable connections between the drives and RAID card. 7. Stand the system upright. 8. Install the cover (see "Installing the Cover" in "Troubleshooting Your System"). 9. Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals. 10.
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the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer system itself. Ensure that the system documentation is available. CAUTION: Before servicing any components inside your computer, see your System Information Guide for important safety information.
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