Users Manual

English 85
Warranty and Service
Warranty and Service
Getting Help
Before you request service:
you request service:
1. Review the Troubleshooting section of this manual (see page 79).
2. Use the helpful tips found in our Troubleshooting.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service
center at the number below.
Dacor’s Customer Service center is available 6:00 A.M. to 5:00 P.M. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and
Canada
Phone: [phone], extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: [phone], extension 2813
Contact us through our website at:
www.dacor.com/contact-us
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the first use purchaser, starting
from the date of original retail purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased brand new from a Dacor
Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the original date of purchase,
due to a defect in material or workmanship, Dacor will remedy it without charge to you.