User Manual

Full-time surge protection
outlets stop providing power
to equipment. Circuit breaker
button is projecting from the side
of the unit.
Circuit breaker has been tripped
due to an overload.
Turn the UPS o and unplug at
least one piece of equipment.
Reset the circuit breaker by de-
pressing the button, and then turn
the UPS on.
The UPS does not perform
Battery not fully charged.
Recharge the battery by leaving
the UPS plugged in.
e
xpected runtime.
Battery is worn out.
Contact CyberPower Systems
about replacement batteries at:
cyberpowersystems.com/support.
The on/o switch is designed
to prevent damage from rapidly
turning it o and on.
Turn the UPS o. Wait 10 seconds
and then turn the UPS on.
The unit is not connected to an
AC outlet.
The unit must be connected to a
120V 60Hz outlet.
The UPS will not turn on.
The battery is worn out.
Contact CyberPower Systems
about replacement batteries at:
cyberpowersystems.com/support.
Mechanical problem.
Contact CyberPower Sy
st
ems at:
cyberpowersystems.com/support.
The frequency is beyond
5
7 to 63 Hz
Turn the UPS o
. Make sure the
frequency range is within 57 to
63 Hz. Or you can turn on with
battery mode.
The USB cable is not connected.
Connect the USB cable to the UPS
unit and an open USB port on the
back of the computer.
PowerPanel® Personal is inactive
(all icons are gray).
The USB cable is connected to a
bad USB port.
Check for a dierent USB port and
plug the cable in.
The unit is not providing
battery power.
Shutdown your computer and turn
the UPS o. Wait 10 seconds and
turn the UPS back on. This should
reset the unit.
Problem Possible Cause Solution
TROUBLESHOOTING
Additional troubleshooting information can be found at “Support” at www.CyberPowerSystems.com