Manufacturer's Warranty

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Warranty Information

CRAFTSMAN WARRANTY STATEMENTS (Web Page)

Revised April 7, 2014

For questions you may have concerning warranty coverage issues that do not appear to be covered by

the information on this web page, call the Craftsman Customer Care Hot Line number: 1-888-331-4569

INDUSTRIAL CATALOG WARRANTIES (Commercial or Rental Use)

1. Tool Storage

2. Hand Tools, Mechanic's Tool Sets, Sockets/Ratchets and Drive Tools, Wrenches (Non-Torque),

Auto/Specialty (Non-Electrical, Non-Hydraulic)

3. Torque Wrenches

4. Power Tools: Corded and Cordless Portable, Bench Top and Stationary Power Tools

5. Air Compressors, Welders, Wet/Dry Vacs, Worklights, Electrical Diagnostic Tools, Miter Boxes, Bench

Vises, Digital Levels, Automotive Lift Equipment, Air Hoses and Cord Reels, other Products

6. Craftsman Professional Products

7. No Warranty

RETAIL SALES WARRANTIES

HAND TOOLS

1. Craftsman Hand Tools labeled HAND TOOL FULL WARRANTY in warranty header

2. Craftsman Accu-cut, Hacksaws, Handi-Cut, Utility Knives, Snips, Bolt Cutters

3. Craftsman Torque Wrenches

4. Craftsman Tap and Die Sets

5. Craftsman Straight Claw Rip Hammers, Replacement Cap Hammers

6. Craftsman Tubing Cutters

7. Craftsman Tape Measures

8. Craftsman Evolv Hand Tools

9. Craftsman Multi-Tools

10. Craftsman Torpedo Digital Levels, Standard Digital Levels, Bar Clamps

11. Craftsman Automotive Specialty Tools (Non-powered, Non-Hydraulic)

12. Craftsman Hand Tools not labeled HAND TOOL FULL WARRANTY in warranty header

POWER TOOLS

13. Craftsman Corded Portable Power Tools

14. Craftsman Cordless Portable Power Tools

15. Craftsman Battery Packs and Chargers

16. Craftsman Evolv Portable Power Tools

17. Craftsman Heat Guns, Bench Vises, Stud Finders, Laser Tools, Pneumatic Tools, Wet/Dry Vacs,

Automotive Lift Equipment, Electrical Diagnostic Tools, Flashlights & Worklights, Miscellaneous Electrical

Products, Air Hoses & Cord Reels

18. Craftsman Welders

19. Craftsman Bench Top Tools, Stationary Power Tools, Compressors

20. All Other Craftsman Power Tools

Summary of content (25 pages)

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Warranty Information CRAFTSMAN WARRANTY STATEMENTS (Web Page) Revised April 7, 2014 For questions you may have concerning warranty coverage issues that do not appear to be covered by the information on this web page, call the Craftsman Customer Care Hot Line number: 1-888-331-4569 INDUSTRIAL CATALOG WARRANTIES (Commercial or Rental Use) 1. Tool Storage 2. Hand Tools, Mechanic's Tool Sets, Sockets/Ratchets and Drive Tools, Wrenches (Non-Torque), Auto/Specialty (Non-Electrical, Non-Hydraulic) 3.
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TOOL STORAGE 21. - 24. Craftsman Tool Storage 25. Craftsman Evolv Tool Storage 26. Craftsman Truck Boxes GARAGE DOOR OPENERS 27. Craftsman Garage Door Openers LAWN & GARDEN EQUIPMENT 28. Gasoline Powered Craftsman Walk-Behind Lawn Mowers, Handheld Lawn & Garden Power Tools, Generators, Pressure Washers, Tillers, Chippers 29. Craftsman Chain Saws 30. Craftsman Blowers 31. Craftsman Electric Pressure Washers 32.
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Craftsman Standard Duty: 90 Days Craftsman Heavy Duty: 6 Years Craftsman Premium Heavy Duty: Lifetime (for as long as product is used from the date of purchase) Craftsman Industrial 3000 Series: 10 Years Craftsman Industrial 5000 Series: 10 Years Craftsman Industrial 7000 Series: Lifetime (for as long as product is used from the date of purchase) Craftsman Industrial 9000 Series: Lifetime (for as long as product is used from the date of purchase) WARRANTY SERVICE To obtain warranty coverage, contact the di
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. * Craftsman Power Tools: Corded and Cordless Portable, Bench Top and Stationary Power Tools CRAFTSMAN LIMITED WARRANTY FOR 90 DAYS from the date of purchase, this power tool and any supplied battery pack or charger are warranted against defects in material or workmanship. With proof of purchase, a defective product will receive free repair or replacement if repair is unavailable. WARRANTY SERVICE To obtain warranty coverage, contact the distributor from which the product was purchased. 5.
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instructions for precise length of coverage. HAND TOOLS 1. Craftsman Hand Tools labeled HAND TOOL FULL WARRANTY in warranty header CRAFTSMAN HAND TOOL FULL WARRANTY If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period.
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If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. WARRANTY SERVICE To obtain warranty coverage, return the product to the retailer from which it was purchased for free repair or replacement. Electronic Torque Wrenches CRAFTSMAN LIMITED WARRANTY FOR NINETY (90) DAYS from the date of sale, this product is warranted against defects in material or workmanship.
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6. Tubing Cutters CRAFTSMAN HAND TOOL FULL WARRANTY If this Craftsman hand tool ever fails to provide complete satisfaction, it will be repaired or replaced free of charge. This warranty does not cover the cutting wheels, which are expendable parts that can wear out from normal use within the warranty period. WARRANTY SERVICE To obtain warranty coverage, return the product with proof of sale to the retailer from which it was purchased for free replacement. 7.
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WARRANTY SERVICE To obtain warranty coverage, return the product with proof of sale to the retailer from which it was purchased for free replacement 10. - Torpedo Digital Levels - Standard Digital Levels - Bar Clamps CRAFTSMAN LIMITED WARRANTY FOR ONE YEAR from the date of sale, this product is warranted against defects in material or workmanship. WITH PROOF OF SALE, a defective product will be replaced free of charge.
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belts, sandpaper, pads, bonnets, abrasion discs, grinding wheels, contact tips, nozzles, inflation needles, trimmer line and spark plugs. POWER TOOLS 13. Corded Portable Power Tools CRAFTSMAN LIMITED WARRANTY FOR ONE YEAR from the date of sale, this product is warranted against any defects in material or workmanship. WITH PROOF OF SALE, a defective product will be replaced free of charge. This warranty does not cover expendable parts that can wear out from normal use within the warranty period.
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while providing commercial services or if rented to another person. For 90 DAY commercial and rental use terms, see the Craftsman warranty web page. WARRANTY SERVICE To obtain warranty coverage, return a defective product with proof of sale to the retailer from which it was purchased for free replacement. 16. Evolv Portable Power Tools CRAFTSMAN EVOLV LIMITED WARRANTY FOR ONE YEAR from the date of sale, this product is warranted against defects in material or workmanship.
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This warranty does not cover expendable parts that can wear out from normal use within the warranty period. * This ONE YEAR warranty is void if this product is ever used while providing commercial services or if rented to another person. For 90 DAY commercial and rental use terms, see the Craftsman warranty web page. WARRANTY SERVICE To obtain warranty coverage, return a defective product with proof of sale to the retailer from which it was purchased for free replacement. 19.
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* This warranty does not cover expendable parts (if supplied) that can wear out from normal use within the warranty period, including but not limited to bits, bulbs, replacement blades, alkaline batteries, filters, belts, sandpaper, pads, bonnets, abrasion discs, grinding wheels, contact tips, nozzles, inflation needles, trimmer line and spark plugs. TOOL STORAGE 21.
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With proof of purchase, a defective part will be replaced free of charge. If a replacement part is unavailable, the product will be replaced with one of equal value. This warranty does not apply to a product that is damaged or altered through transportation, misuse, abuse, corrosion, accident, neglect modification or mishandling, nor does coverage apply if the product is ever attached to a moving vehicle.
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Note: Duration of coverage varies according to Duty level as specified below. Check product package or instructions for precise length of coverage. Standard Duty: 3 Years Heavy Duty: 4 Years Premium Heavy Duty: 5 Years FOR THREE YEARS (or other duration) from the date of sale, this product is warranted against defects in material or workmanship. WITH PROOF OF SALE, a defective part will be replaced free of charge. If a replacement part is unavailable, the product will be replaced with one of equal value.
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free product repair or replacement of defective parts: 1888-331-4569 LAWN & GARDEN EQUIPMENT 28. - Gasoline Powered Walk-Behind Lawnmowers - Gasoline Powered Handheld Lawn and Garden Power Tools - Gasoline Powered Generators - Gasoline Powered Pressure Washers - Gasoline Powered Tillers - Gasoline Powered Chippers - Gasoline Powered Log Splitters CRAFTSMAN LIMITED WARRANTY FOR TWO YEARS from the date of sale, this product is warranted against defects in material or workmanship.
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Repairs necessary because of accident or failure to operate or maintain the product according to all supplied instructions. Preventive maintenance or repairs necessary due to improper fuel mixture, contaminated or stale fuel. WARRANTY SERVICE With proof of sale, call the following number to obtain free repair or replacement at option of seller: 1-888-3314569 30. Gasoline Powered Blowers Note: Specific blower models may offer additional coverage.
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WARRANTY SERVICE To obtain warranty coverage, return a defective product with proof of sale to the retailer from which it was purchased for free replacement. 32. - Electric Corded Handheld Lawn & Garden Power Tools - Electric Walk-Behind Lawn Mowers CRAFTSMAN LIMITED WARRANTY FOR TWO YEARS from the date of sale, this product is warranted against defects in material or workmanship. WITH PROOF OF SALE, a defective product will be replaced free of charge.
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This warranty does not cover expendable parts that can wear out from normal use within the warranty period. * This warranty is void if this product is ever used while providing commercial services or if rented to another person. WARRANTY SERVICE To obtain warranty coverage, return a defective product with proof of sale to the retailer from which it was purchased for free replacement. 35.
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purchased for free replacement. 37. Riding Equipment — Lawn or Garden Tractors CRAFTSMAN LIMITED WARRANTY FOR TWO YEARS from the date of purchase, all nonexpendable parts of this riding equipment are warranted against any defects in material or workmanship. With proof of purchase, a defective non-expendable part will receive free in-home repair or replacement at option of seller.
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Standard maintenance servicing, oil changes or tune-ups. Tire replacement or repair caused by punctures from outside objects, such as nails, thorns, stumps or glass. Tire or wheel replacement or repair resulting from normal wear, accident or improper operation or maintenance.
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ADDITIONAL LIMITED WARRANTIES In the following additional warranties, you are responsible for the labor cost of part installation after the third year from the date of purchase. FOR FIVE YEARS from the date of purchase, the frame of this riding equipment is warranted against any defects in material or workmanship. With proof of purchase, a new frame will be supplied free of charge.
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instructions contained in the operator's manual. Engine (fuel system) cleaning or repairs caused by fuel determined to be contaminated or oxidized (stale). In general, fuel should be used within 30 days of its purchase date. Normal deterioration and wear of the exterior finishes or product label replacement. WARRANTY SERVICE With proof of sale, call the following number to obtain free repair or replacement at option of seller: 1-888-3314569 39.
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Repairs necessary because of operator abuse, including but not limited to damage caused by towing objects beyond the capability of the riding equipment, impacting objects that bend the frame, axle assembly or crankshaft or overspeeding the engine.
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This warranty does not cover expendable parts that can wear out from normal use within the warranty period. * This warranty is void if his product is ever used while providing commercial services or if rented to another person. WARRANTY SERVICE To obtain warranty coverage, return a defective product with proof of sale to the retailer from which it was purchased for free replacement. 42. Watering Products Note: Duration may vary; check product package or instructions for precise length of coverage.
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Tire replacement or repair caused by punctures from outside objects, such as nails, thorns, stumps or glass. Tire or wheel replacement or repair resulting from normal wear, accident or improper operation or maintenance. Repairs necessary because of operator abuse, including but not limited to damage caused by over-speeding the engine or from impacting objects that bend the frame, auger shaft, etc.