User Guide User guide

CounterPath Corporation
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5.3 Advanced Settings
When you changed an advanced setting, you may be prompted to apply the changes. In order to apply the
changes, Bria will automatically unregister and reregister all enabled accounts. This may take a few seconds.
Field Description
DTMF Type The method used for DTMF, sent when you press a number key when dealing with an
auto attendant (such as “press 1 for customer service”).
Enter the value specified by your VoIP service provider: DTMF 2833 or SIP Info.
With both these methods, inband DTMF is always sent as a fallback.
If DTMF tones are not being recognized, trying the other method may resolve the issue.
If DTMF is still not working, contact your VoIP service provider for information about
DTMF and IVR.
Network Traversal Strategy Tap to display the choices; see page 29.
STUN, STUN 3G, ICE, ICE 3G,
DNS SRV, STUN server
See “Network Traversal Strategy”, below.
VAD On (default): audio is not transmitted when no one is speaking. Turning this feature on
may reduce bandwidth usage.
Off: audio is transmitted when no one is speaking.
QoS If desired, ask your VoIP service provider if QoS is supported. QoS (Quality of Service)
can allow your phone calls to be given a higher priority on the network.
Turning QoS on has no effect if your provider does not support it.
Noise Reduction When on, Bria attempts to reduce background noise. Typically on when you are not using
a headset, typically off when you are using a headset.
Echo Cancellation Try turning on this setting if you or the person you are talking to is hearing an echo. If the
other person still hears an echo, turn this setting back to Off.
Microphone Gain Changing this setting may improve audio quality if your voice is loud and distorted for
the person you are talking. There are five options; the default is Normal (100%).
Speaker Gain Changing this setting may improve audio quality if your voice is loud and distorted for
the person you are talking. There are five options; the default is Normal (100%).
Codec Options See page 30.
Speakerphone Fix If the speakerphone is always turned on in Bria, turn on this setting and see if that forces
the speakerphone to turn off. If the speakerphone is still on, turn this setting off again.