Use and Care Guide
14
What is not covered?
Excluded from this warranty are stains caused by any non-food and
non-beverage substances, including, but not limited to oil, grease,
bleaches, exposure to very hot substances that can alter carpet dyes,
paints, vomit, medicines, and products containing benzoyl peroxide.
Wicking, which is dened as the reappearance of stains that have been
previously cleaned is not covered. Your carpet is protected by Scotch-
gard™ Protector. A toll free 800-550-6033 phone number is dedicated
to assist you with carpet care and stain removal needs, and to obtain re-
lated warranty service. is warranty is void if you do not follow the
procedures outlined in this brochure. No claim will be considered if you
cannot provide receipts as proof of professional hot water extraction
cleaning performed every 18 months, starting from the date of your
original carpet purchase. e replacement carpet is not covered under
this stain warranty.
Bliss Ultimate Home™ and Hollytex Ultimate
Performance® Stain Warranty
What stains are covered on Bliss Ultimate Home
and Hollytex Ultimate Performance?
e surface pile of Bliss Ultimate Home and Hollytex Ultimate Perform-
ance® carpets ARE WARRANTED AGAINST ALL HOUSEHOLD
STAINS for the warranty period specied on your authorized Beaulieu
carpet dealer’s sample.
What is not covered?
Labor is excluded from the Bliss Ultimate Home and Hollytex Ultimate
Performance stain warranty. e cost of the replacement carpet is the
cost for the amount of the replacement carpet only, and does not include
any costs associated with removing and disposing of your old carpet,
installing the replacement carpet (such as the labor to install the carpet),
or any other costs. ese costs are your responsibility. If the identical
carpet is not available, Beaulieu will provide carpet of comparable qual-
ity, color and value.
For a complete list of warranty exclusions please see the section “War-
ranty Exclusions, What is not covered?”
Limited Soil Warranty
What is covered?
Over time, carpet can change color due to the accumulation of dry soils
and foot traffic. Beaulieu warrants that when properly maintained, your
carpet will not show a noticeable change in color resulting from dry soil