® TOKENLINKâ III 16/4 PC CARDä ADAPTER USER GUIDE A member of the TokenLink III product family Part No.
3Com Corporation ■ 5400 Bayfront Plaza ■ Santa Clara, California ■ 95052-8145 © 3Com Corporation, 1995. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation.
LIFETIME WARRANTY ® 3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink, and FDDILinkä adapters have a Lifetime Warranty. To ensure the very best 3Com service and support, take the time to complete the product registration card. Any defective 3Com adapter will be repaired or replaced, at 3Com’s option, for as long as the adapter resides in its original IBMâ Personal Computer, Personal System/2â, or compatible computer (driver software is covered by the standard 90-day limited software warranty).
Customers in the countries shown below should send the completed registration card to the appropriate address. Customers in other non-U.S. locations should send the registration card to the U.S. address on the front of the card. ■ Asia ■ 3Com Mediterraneo Srl, Marketing Department Via Michelangelo Buonarroti, 1 20093 Cologno Monzese MI Italy 3Com Asia Ltd., Marketing Department Room 2506-07, 25/F.
CONTENTS ABOUT THIS GUIDE Introduction i How to Use This Guide Conventions ii i 1 INTRODUCTION 3C689 Adapter Features 1-2 3C689 Adapter Requirements 1-2 Installation and Configuration Options 1-3 AutoLink Installation 1-3 Standard Installation and Configuration 1-3 Card Services 1-4 Transcend PC Link SmartAgent Software 1-4 Troubleshooting 1-4 100% Compatibility 1-6 Money-Back Guarantee 1-6 2 INSTALLING THE 3C689 ADAPTER Unpacking the Adapter 2-2 Inserting the Adapter 2-2 Connecting the Adapter to the C
3 USING THE AUTOLINK FEATURE FOR NETWARE AutoLink Requirements 3-2 AutoLink Options 3-2 Avoiding Memory Manager Conflicts Using the AutoLink Feature 3-4 3-3 4 STANDARD INSTALLATION AND CONFIGURATION Configuration Requirements 4-2 Avoiding Memory Manager Conflicts 4-2 Using Auto Configuration 4-3 Changing Configuration Settings 4-5 Saving Settings to Use for Installing Other Adapters 4-6 5 INSTALLING NETWORK DRIVERS Installing the Novell NetWare DOS ODI Driver 5-2 Updating the Computer Startup Files 5-4
Adapter Statistics and Information Adapter Statistics 6-8 Adapter Information 6-8 Troubleshooting Tips 6-9 6-8 A ABOUT CARD SERVICES Verifying Card Services Is Installed A-1 Boot Screen Display A-1 CONFIG.
GLOSSARY INDEX LIMITED WARRANTY FCC CLASS A VERIFICATION STATEMENT CE NOTICE
FIGURES 1-1 3C689 Adapter 1-1 1-2 Adapter Installation and Configuration 2-1 2-2 2-3 2-4 2-5 1-5 3C689 Adapter Installation 2-1 Inserting the 3C689 Adapter 2-3 Connecting the Cable to the 3C689 Adapter 2-4 Connecting the UTP Cable to the Network Port 2-5 Connecting the STP Connector to the Network Port 2-5 3-1 AutoLink Installation Process 3-1 4-1 Standard Installation and Configuration 4-1 4-2 Main Menu with Auto Configure Option Selected 4-3 Adapter Configuration Screen 4-5 4-4 5-1 Network Drivers
TABLES 1 Text Conventions 2 Notice Icons ii ii
ABOUT THIS GUIDE Introduction This guide describes how to install, configure, and troubleshoot the 3Comâ TokenLinkâ III 16/4 PC Cardä (3C689) adapter. If the information in the release notes or README.TXT files shipped with your product differs from the information in this guide, follow the release notes and README.TXT files. How to Use This Guide The following table shows where to find specific information in this guide.
ii ABOUT THIS GUIDE Conventions Table 1 and Table 2 list text and icon conventions that are used throughout this guide: Table 1 Text Conventions Convention Description Text represented as screen display This typeface is used to represent displays that appear on your terminal screen, for example: Text represented as commands This typeface is used to represent commands that you enter, for example: Login: A: Install Italics Italics are used to denote new terms or emphasis.
1 INTRODUCTION The 3Comâ TokenLinkâ III PC Cardä network adapter (referred to as the 3C689 adapter in this guide) lets you connect a DOS or OS/2â computer to an IEEE 802.5 standard token ring network. The 3C689 adapter, shown in Figure 1-1, operates in computers containing Personal Computer Memory Card International Association (PCMCIA) Release 2.01, Type II or Type III slots.
1-2 CHAPTER 1: INTRODUCTION 3C689 Adapter Features The 3C689 adapter ships with an unshielded twisted-pair (UTP) cable and a shielded twisted-pair (STP) connector. The 3C689 adapter features include: ■ Automatic adapter configuration. ■ Compliance with IEEE 802.5 standards. ■ 100% IBMâ compatibility (uses IBM-designed chip set). ■ Compliance with PCMCIA Release 2.01 standard, Type II form factor. ■ Integrated Card Services support (also works without Card Services).
Installation and Configuration Options ■ 1-3 If your computer is using a memory manager (all computers using Microsoftâ Windowsä use a memory manager such as EMM386 or its equivalent), you must set aside upper memory for the Card Services memory, the MMIO area, and the shared RAM area. Refer to the section “Avoiding Memory Manager Conflicts” in Chapter 3 or 4, or Appendix A, for a sample procedure.
1-4 CHAPTER 1: INTRODUCTION Card Services Card Services, when loaded on your computer, coordinates PC Card access to device drivers, utilities, and application programs. Card Services assigns the I/O Base Address, the Interrupt Request Level, and memory segments for the 3C689 adapter. For more information about Card Services, see Appendix A, “About Card Services.” Transcend PC Link SmartAgent Software You can manage the 3C689 adapter using 3Com’s Transcend PC Link SmartAgent software.
Troubleshooting 1-5 Unpack adapter Install adapter Connect adapter cable Chapter 2 STP Network cabling type ? Connect UTP adapter cable to STP connector and connect to STP network UTP Connect adapter cable to UTP network Chapters 3 and 4 If memory manager is installed, exclude memory range CC000 – D3FFF Install single adapter as a NetWare DOS ODI client ? No Configure the adapter Yes Chapter 4 Install network drivers Chapter 3 Use AutoLink installation Chapter 5 Update network startup files
1-6 CHAPTER 1: INTRODUCTION 100% Compatibility The 3C689 adapter is 100% compatible with any commercially available application that functions with the generation of TROPICä chip-based IBM adapter boards available at initial shipment of the 3C689 adapter. Money-Back Guarantee If a 3C689 adapter is not 100% compatible (as defined above) with any application written to function on an IBM adapter, 3Com will refund the purchase price of the adapter.
2 INSTALLING THE 3C689 ADAPTER This chapter describes the 3Com 3C689 adapter installation and removal steps. The flowchart in Figure 2-1 depicts the 3C689 adapter installation process.
2-2 CHAPTER 2: INSTALLING THE 3C689 ADAPTER Unpacking the Adapter The contents of your 3C689 adapter package are listed below. If any of these items are missing, contact your authorized network supplier immediately.
Connecting the Adapter to the Cable 2-3 Figure 2-2 Inserting the 3C689 Adapter CAUTION: If you are using a Compaqâ Concertoä computer, check the orientation of the PC Card slot before inserting the adapter. When the 3C689 adapter slides in easily and stops, it is inserted correctly. Connecting the Adapter to the Cable Follow these instructions to connect your 3C689 adapter to the PC Card connector on the supplied cable. 1 Connect the PC Card connector to the adapter, as shown in Figure 2-3.
2-4 CHAPTER 2: INSTALLING THE 3C689 ADAPTER III Latch Figure 2-3 Connecting the Cable to the 3C689 Adapter 2 Slide the latch on the PC Card connector forward to secure the connector to the adapter. When the latch slides forward easily, the cable is connected correctly. Connecting the 3C689 Cable to the Network You can connect the 3C689 adapter to either UTP or STP network ports using the supplied cable and connectors. These connections are described in the following sections.
Connecting the 3C689 Cable to the Network To network port (CAU, MAU, or DAU) 2-5 RJ-45 connector PC Card connector 6' cable Figure 2-4 Connecting the UTP Cable to the Network Port STP Network Connection Use the supplied STP connector to connect the 3C689 adapter cable to an STP port. To attach the STP connector to the RJ-45 connector, see Figure 2-5.
2-6 CHAPTER 2: INSTALLING THE 3C689 ADAPTER Once you have inserted and connected the 3C689 adapter to the network, you are ready to configure the adapter. To configure the 3C689 adapter, go to Chapter 3 if you are on a DOS-based Novellâ NetWareâ network. If you are running any other network operating system, go to Chapter 4. Removing the Adapter The adapter can be removed whether the power to the computer is ON or OFF. Be sure to log off the network before you remove the 3C689 adapter.
3 USING THE AUTOLINK FEATURE FOR NETWARE The AutoLink feature for NetWare configures the adapter as a NetWare DOS ODI client. The AutoLink installation steps are depicted in Figure 3-1. If memory manager is installed, exclude memory range CC000 – D3FFF Insert TokenDisk diskette. Make diskette drive active.
3-2 CHAPTER 3: USING THE AUTOLINK FEATURE FOR NETWARE ■ Modifies the CONFIG.SYS, AUTOEXEC.BAT, and NET.CFG files. (The previous versions of these files are renamed CONFIG.3CM, AUTOEXEC.3CM, and NET.3CM.) If you want to configure the adapter manually, see Chapter 4, “Standard Installation and Configuration.” AutoLink Requirements Verify that you meet the following requirements in addition to those stated in the Introduction.
Avoiding Memory Manager Conflicts 3-3 Avoiding Memory Manager Conflicts If you are using a memory manager on your computer (all computers running Windows have a memory manager such as EMM386 or its equivalent), you need to inform the memory manager of the memory used by the 3C689 adapter.
3-4 CHAPTER 3: USING THE AUTOLINK FEATURE FOR NETWARE This completes the procedure for avoiding conflicts with a memory manager. You are now ready to run the AutoLink program. Using the AutoLink Feature Follow these steps to use the AutoLink feature: 1 Place the TokenDisk diskette in a floppy drive on your computer and make that drive the active drive. For example, type: A: [Enter] 2 Type at the prompt: INSTALL [Enter] The first time you use the TokenDisk diskette, the 3Com license appears.
4 STANDARD INSTALLATION AND CONFIGURATION This chapter describes how to configure your 3C689 adapter using the steps depicted in Figure 4-1. If memory manager is installed, exclude memory range CC000 – D3FFF Insert TokenDisk diskette. Make diskette drive active.
4-2 CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION The adapter can be configured automatically or manually. Automatic configuration selects configuration values for the adapter. Manual configuration allows you to select the resources yourself. If you are preparing your computer for use as a Novell NetWare DOS client, follow the instructions in Chapter 3. Configuration Requirements Verify that you meet the following requirements in addition to those stated in the Introduction.
Using Auto Configuration 4-3 2 Use a text editor to edit the CONFIG.SYS file on your computer. 3 Exclude the memory range that the 3C689 adapter is using. For example, type this line into the device section of the new CONFIG.SYS file: device=c:\windows\emm386.exe x=CC000-D3FFF noems where x stands for exclude, followed by the memory range that the adapter is using. Refer to the manual that accompanied the memory manager software for additional instructions and information. 4 Save the CONFIG.
4-4 CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION 4 Select the Auto Configure 3Com PC Card Adapter option, as shown in Figure 4-2, and press [Enter]. This step configures the I/O Base Address and the Interrupt Request Level to settings that do not conflict with any other device on your computer. The Select Ring Speed screen appears with 16 Mbps highlighted as the default speed.
Changing Configuration Settings 4-5 Changing Configuration Settings To manually change the configuration settings, follow these steps: If you have loaded Card and Socket Services, you will not be able to change Interrupt Request Level, MMIO Base Address, and CIS Memory as Card Services manages these values for you. 1 Select the Configuration/Diagnostic/Troubleshooting option on the main menu, shown in Figure 4-2. Press [Enter].
4-6 CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION 4 Use the arrow keys to scroll through the list of valid settings for each parameter. To select a setting, press [Enter]. Press [F1] for information about the settings. 5 Continue this procedure with any other parameters that you want to change. 6 To save the new settings to the NET.PCM and the PROTOCOL.PCM files, press [Tab] to highlight . Press [Enter]. This completes the parameter changes for the selected setting(s).
5 INSTALLING NETWORK DRIVERS This chapter describes how to install the network drivers. Figure 5-1 depicts the menu-driven network driver installation steps. Select network drivers Driver type? NetWare NDIS Select instructions for your network operating system Select Copy NetWare DOS ODI Client Driver Exit to DOS Update startup files Reboot computer Figure 5-1 Network Drivers Installation Process If you used the AutoLink feature, the NetWare DOS ODI driver is already installed.
5-2 CHAPTER 5: INSTALLING NETWORK DRIVERS The following network drivers are on the TokenDisk diskette: ■ Novell NetWare DOS ODI driver (3C689.COM) ■ Novell NetWare OS/2 ODI driver (3C689.SYS) ■ NDIS 2.01 DOS driver (TLPC3.DOS) ■ NDIS 2.01 OS/2 driver (TLPC3.
Installing the Novell NetWare DOS ODI Driver 5-3 TokenDisk for the TokenLink III PC Card Adapter ESC=Cancel F1=Help MAIN MENU Auto Installation with Configuration (AutoLink) NetWare DOS ODI Client Standard Installation and Configuration Auto Configure 3Com PC Card Adapter Network Drivers ... Configuration/Diagnostic/Troubleshooting ...
5-4 CHAPTER 5: INSTALLING NETWORK DRIVERS 2 When the next screen appears, select Install Novell NetWare Drivers, as shown in Figure 5-3, and press [Enter]. 3 When the next screen appears, select Copy DOS ODI Client Driver. 4 At the prompt, enter a path for the destination of the driver or press [Enter] to accept the default. 5 Exit to DOS and follow the instructions in the next section to make the necessary changes to your AUTOEXEC.BAT, CONFIG.SYS, and NET.CFG files.
Installing the Novell NetWare DOS ODI Driver 5-5 You may also need the files NETBIOS.EXE and INT2F.COM if you are running full NetBIOS applications. Check with the vendor of your application. 3 If you have not already done so, copy the 3Com NetWare adapter driver (3C689.COM) to your computer’s hard drive. The NetWare client drivers are located in the \NETWARE\ODI subdirectory on the TokenDisk diskette. 4 Modify the AUTOEXEC.
5-6 CHAPTER 5: INSTALLING NETWORK DRIVERS 6 Edit your C:CONFIG.SYS file and include the following statements: Files= Buffers= Novell recommends that be at least 20 for each statement. If you are using a Compaq Concerto computer, add the following line and replace the X with the letter preceding the letter you designated in the AUTOEXEC.BAT file: LastDrive = X For example, if you specified the H drive in the AUTOEXEC.
Installing the NDIS 2.01 Driver 5-7 The following steps assume you have already configured the adapter, started the program on the TokenDisk diskette, and are at the main menu. To install the NDIS driver, follow these steps: 1 Select Network Drivers on the main menu and press [Enter]. 2 Select NDIS Driver Installation and Information on the Network Drivers menu, and press [Enter]. 3 Select your network operating system. 4 Follow the instructions provided.
5-8 CHAPTER 5: INSTALLING NETWORK DRIVERS The following sample PROTOCOL.INI file uses NetBEUI (2.0) as the NDIS transport protocol with 3Com drivers. [PROTOCOL MANAGER] DRIVERNAME = PROTMAN$ [NETBEUI_XIF] DRIVERNAME = NETBEUI$ BINDINGS = TLPC3_NIF [TLPC3_NIF] DRIVERNAME = TLPC3$ 3 Edit the PROTOCOL.INI file and include the text from the PROTOCOL.PCM file after the DRIVERNAME=TLPC3$ statement.
Installing the NDIS 2.01 Driver 5-9 Substitute the actual DOS PROTOCOL driver name, if appropriate, for PROTOCOLDRIVER.DOS. This completes the NDIS driver installation sample procedure. Using the 3C689 Adapter with Windows for Workgroups The TokenDisk diskette contains a subdirectory structure and files that make it an OEM import disk for Microsoft Windows for Workgroups (WFW). Run the configuration portion of the Configuration and Diagnostic Program before you start this procedure.
5-10 CHAPTER 5: INSTALLING NETWORK DRIVERS 9 From the list of network adapters, select Unlisted Or Updated Network Adapter, and then select the button. 10 Insert the TokenDisk diskette in drive A, and then select the button. A dialog box appears, listing the supported network adapters on the disk. 11 Select the 3Com 3C689 TokenLink III PC Card Adapter, and then select the button. A dialog box appears, prompting you to specify the disk or directory where the TLPC3.DOS driver can be found.
Installing the NDIS 2.01 Driver 5-11 17 Immediately following the line DRIVERNAME=TLPC3$, include the text from the PROTOCOL.PCM file. For example, if you are using Card Services, the statements should look similar to the following: [TLPC3] DRIVERNAME=TLPC3$ RINGSPEED=16 Or, if you are not using Card Services, the statements should look similar to the following: [TLPC3] DRIVERNAME=TLPC3$ PRIMARY INTERRUPT=3 MMIO=0XCC00 RAM=0XD000 RAMSIZE=16 RINGSPEED=16 18 Save the file and exit.
5-12 CHAPTER 5: INSTALLING NETWORK DRIVERS Installing the OS/2 Network Driver for NDIS The TokenDisk diskette includes the NDIS 2.01 OS/2 driver (\NDIS\OS2\TLPC3.SYS). Instructions for installing this driver are provided in the \NDIS\LANSRV.TXT file. Updating the Current NDIS Driver If you are updating an existing NDIS driver (rather than installing one for the first time), follow these steps: 1 From the main menu, select Network Drivers and press [Enter].
6 TROUBLESHOOTING This chapter describes information for isolating and solving problems. Using the TokenDisk Diskette Diagnostic Program Run the TokenDisk diskette diagnostic portion of the Configuration and Diagnostic Program for your installed 3C689 adapter when you need to do the following: ■ Test for setup/configuration ■ Test for physical board problems ■ View adapter statistics The diagnostic program tests the adapter, not the network.
6-2 CHAPTER 6: TROUBLESHOOTING Figure 6-1 depicts how to use the TokenDisk diskette diagnostic program.
Using the TokenDisk Diskette Diagnostic Program 6-3 Group 1 Diagnostics Group 1 diagnostics test the physical components, connectors, circuitry, and normal ring operation of the adapter.
6-4 CHAPTER 6: TROUBLESHOOTING The following instructions assume that you have started the program and are at the main menu. To start the diagnostic tests, follow these steps: 1 Select the option Configuration/Diagnostic/Troubleshooting, as shown in Figure 6-2. TokenDisk for the TokenLink III PC Card Adapter ESC=Cancel F1=Help MAIN MENU Auto Installation with Configuration (AutoLink) NetWare DOS ODI Client Standard Installation and Configuration Auto Configure 3Com PC Card Adapter Network Drivers ...
Using the TokenDisk Diskette Diagnostic Program Quit Install Test Configuration and Diagnostic Program View Select 6-5 F1=Help Run Tests... (F5) Test Setup...
6-6 CHAPTER 6: TROUBLESHOOTING 4 Press [Enter] to start the tests. Each test is set up to run once unless you specify otherwise. The test results are displayed on the screen with “Passed” or “Failed” in the Results column. If you want to run the tests continuously, select the Continuous option in the Test Setup dialog box, as described in the next section, “Changing the Test Setup.
Using the TokenDisk Diskette Diagnostic Program 6-7 2 Press [Tab] to move from field to field and highlight any field within the Test Setup dialog box. Within the Group Select area, use the arrow keys to highlight Group 1 or Group 2. Use the or command buttons to enable or disable a group of tests. Press [F1] for a description of these tests. 3 When you are satisfied with the new test setup, highlight the command button and press [Enter].
6-8 CHAPTER 6: TROUBLESHOOTING Adapter Statistics and Information Use the adapter statistics and information feature to view statistics of adapter operation and current adapter configuration. Adapter Statistics Use the View pull-down menu and select Adapter Statistics, or press [F9] from the main screen. An example of the Adapter Statistics screen is shown in Figure 6-6. Press [F1] on this screen for a short explanation of the highlighted statistics.
Troubleshooting Tips Quit Install Test Configuration and Diagnostic Program View Select 6-9 F1=Help 3Com 3C689: Token Ring Address = 00608C112233 Adapter Information Slot number: 1 Token Ring address: 00600C112233 I/O base address: A20H Interrupt request level: 3 Ring speed: 16 Mbps MMIO base address: CC000H Shared RAM base address: D0000H Shared RAM size: 64 kB Shared RAM page size: 16 kB - ¯ Cancel [-¯]=Select a Test Group to View [Alt]+=Execute Function [TAB]=Next Field [SHIFT+T
6-10 CHAPTER 6: TROUBLESHOOTING 6 Install the adapter in another functioning computer and run the tests again. If the adapter passes, your computer may be defective. Contact the reseller or the manufacturer of the computer. 7 If you experience problems that occur only when running under Microsoft Windows, consult the readme files that are provided in Windows. 8 If you experience problems that occur only when using the AutoLink program, display or print the AutoLink.Log file.
A ABOUT CARD SERVICES Card Services coordinates the 3C689 adapter access to sockets and system resources, including device drivers, utilities, and application programs. Card Services sets the I/O Base Address, Interrupt Request Level, and the memory segments for the 3C689 adapter. Card Services also blocks access to Socket Services by non-PC Card-compliant clients. This appendix describes the Card Services information for the 3C689 adapter.
A-2 APPENDIX A: ABOUT CARD SERVICES 3Com recommends that you load Card and Socket Services into upper memory by using the DEVICEHIGH statement to load these programs. Consult your Card Services documentation for more information. For example, type: DEVICEHIGH=C:\\SS365SL.EXE DEVICEHIGH=C:\\CS.EXE If Your Computer Does Not Have Card Services The 3C689 adapter has intelligent drivers and configuration software that detect the presence of Card Services.
Avoiding Memory Manager Conflicts A-3 6 Select Configuration/Diagnostic/Troubleshooting on the main menu. 7 Select Adapter Information under the View menu item to view the adapter’s base memory addresses. The MMIO address and the Shared RAM base address are the memory addresses that the adapter is using. 8 Write down the memory ranges that the 3C689 adapter is using. For example, the MMIO base address = CC000H, the Shared RAM address = D0000H, and the Shared RAM Page Size = 16 KB.
B SPECIFICATIONS This appendix describes the specifications and configuration options for the 3C689 adapter. Cabling The 3C689 adapter supports industry-standard token ring cabling that follows IEEE 802.5 specifications. Use Type 3 (UTP) or Types 1 or 6 (STP) cabling. Physical Dimensions Length: 3.370 in. (85.6 mm) Thickness: Type II, 0.197 in. (5.0 mm) Width: 2.126 in. (54 mm) Weight: 1.49 oz. (42.
B-2 APPENDIX B: SPECIFICATIONS Configuration Options This section describes the configuration options for the 3C689 adapter. The following options are available: ■ Ring Speed ■ I/O Base Address ■ MMIO Address Location ■ Shared RAM Page Size and Address Range ■ Interrupt Request Level These options are described on the following pages. Ring Speed The 3C689 adapter operates at either 4 or 16 Mbps ring speed and must match the speed of the token ring network. The default is 16 Mbps.
Configuration Options B-3 The MMIO address selected must not be assigned for use by any other adapter or option and cannot be the same as the RAM address for this adapter. If a system resource conflict continues, you may have to change the settings of other adapters or options that are in your computer. Shared RAM Page Size and Address Range There are 30 possible blocks of memory that can be assigned for accessing the RAM located on the 3C689 adapter.
B-4 APPENDIX B: SPECIFICATIONS Interrupt Request Level The 3C689 adapter can operate on one of seven interrupt levels: 3, 5, 7, 9, 11, 12, and 15. The preferred interrupt level is 3, but the adapter can operate on the other levels if necessary. If a conflict continues, you may have to change the setting ofother adapters or options that are in your computer.
C TECHNICAL SUPPORT 3Com provides easy access to technical support information through the variety of services described in this appendix.
C-2 APPENDIX C: TECHNICAL SUPPORT World Wide Web Site Access the latest networking information on 3Com’s World Wide Web site by entering our URL into your Internet browser: http://www.3Com.com/ This service features news and information about 3Com products, customer service and support, 3Com’s latest news releases, selected articles from 3TECHä, 3Com’s award-winning technical journal, and more.
Support from Your Network Supplier ■ C-3 NetFacts provides data sheets and technical articles on 3Com Corporation’s hub, bridge, router, terminal server, and software products. Document 8888 provides you with an index of system product documents. Call 3ComFacts using your touch-tone telephone. International access numbers are: Country Fax Number Hong Kong (852) 537 5610 U.K. (44) (144) 227 8279 U.S.
C-4 APPENDIX C: TECHNICAL SUPPORT If you are outside the U.S.
GLOSSARY AutoLink A menu selection that configures the 3C689 adapter, installs the DOS ODI client driver, and modifies PC startup files to allow you to log in to a NetWare server after you reboot your computer. For more information about the AutoLink feature, see Chapter 3, “Using the AutoLink Feature for NetWare.
2 GLOSSARY Driver A program, usually resident in server or workstation memory, that controls the adapter or implements the protocol stacks that allow higher-level applications to communicate with the network hardware. IEEE 802.5 The standard for the token ring access method and Physical layer specifications developed by a subcommittee of the Institute for Electrical and Electronics Engineers (IEEE) 802 standards committee.
GLOSSARY 3 Packet The unit of information transmitted over the network, consisting of a preamble, a destination address, a source address, the data being transmitted, and a code that allows testing for correct transmission. PC Card The new name (effective 1994) for the standard developed by the Personal Computer Memory Card International Association. PCMCIA Personal Computer Memory Card International Association. PROTOCOL.
4 GLOSSARY STP Shielded twisted-pair. Token ring A network that employs a ring topology and uses a token-passing method for ring access. TSR Terminate and stay resident. A program that upon execution, loads itself (or an executable portion of itself ) into computer working memory (RAM). It can be activated at any time with a specified key sequence. Type I card In the PC Card environment, a 3.3 mm thick card that is typically used for memory cards.
INDEX Numerics B 3C689 adapter 1-1 configuring 3-1, 4-1 connecting to the cable 2-4 connecting to the network 2-4, 2-5 features 1-2 installing 2-1 memory requirements 3-3, 4-2 removing 2-6 requirements 1-2 statistics and information 6-8 troubleshooting 6-1 3C689.
INDEX 2 D M default configuration settings B-2 diagnostic program 6-1 diagnostic tests failed 6-7 Group 1 6-3 Group 2 6-3 running 6-3 setup, changing 6-6 disconnecting cables 2-6 drivers. See NDIS driver and NetWare. main menu 4-4, 5-3, 6-4 memory manager 3-3, 4-2, A-2 memory requirements 3-3, 4-2 Microsoft Windows for Workgroups 5-9 MMIO Address Location B-2 E environmental operating range B-1 F fax service. See 3ComFacts FCC certification B-1 G N NDIS driver 5-2 new installation 5-2, 5-6 TLPC3.
INDEX R W removing the adapter 2-6 requirements for 3C689 adapter 1-2 for AutoLink feature 3-2 for standard configuration 4-2 returning products for repair C-4 Ring Speed 3-4, 4-4, B-2 RJ-45 connector 2-2, 2-4, 2-5 Run Tests dialog box 6-4 running diagnostic tests 6-3 Windows 6-10 Windows for Workgroups 5-9 WSGEN diskette 5-4 S saving option settings 4-6 setup. See configuration.
LIMITED WARRANTY HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Internetworking products Network adapters Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters *Power supply and fans in these stackable hubs and unmanaged repeaters Other hardware products Spare parts and spares kits One year Lifetime Lifetime* (One
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
