Installation Guide Cisco CHS 335HDC High-Definition Set-Top with Multi-Stream CableCARD (M-Card) Interface OK Power CHS 335HDC
Notice to Installers The servicing instructions in this notice are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so. Note to System Installer For this apparatus, the coaxial cable shield/screen shall be grounded as close as practical to the point of entry of the cable into the building.
Contents IMPORTANT SAFETY INSTRUCTIONS .............................................................................4 Welcome..............................................................................................................................6 Safety First ..........................................................................................................................6 Identify Your Set-Top with the Serial Number ......................................................................
IMPORTANT SAFETY INSTRUCTIONS 1) Read these instructions. Outdoor Grounding System 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. If this product connects to an outdoor antenna or cable syste m, be sure the antenna or cable system is grounded (earthed). This provides some protection against voltage surges and built-up static charges. 5) Do not use this apparatus near water. 6) Clean only with dry cloth. 7) Do not block any ventilation openings.
IMPORTANT SAFETY INSTRUCTIONS, continued Handling Disposable Batteries This product may contain disposable batteries. Heed the following warning and follow the Battery Safety and Battery Disposal instructions below. WARNING: There is danger of explosion if the battery is mishandled or incorrectly replaced. Replace only with the same type of battery. Do not disassemble it or attempt to recharge it outside the system.
Welcome The Cisco® CHS 335HDC High-Definition Set-Top with Multi-Stream CableCARD™ (M-Card™) Interface (CHS 335HDC) receives and delivers digital signals, and it delivers high-definition programming in exceptional picture and audio quality. Use the simple user interface to access favorite channels and parental control services. Contact your service provider for information about these and other available services.
Front Panel OK Power CHS 335HDC 1 2 3 4 5 6 7 T14409 1 VOL-, VOL+ Decreases and increases the volume 2 OK Selects the current item 3 USB Connects to external equipment such as a keyboard or a mouse, software controlled 4 CH+, CH- Scrolls up and down through the channels 5 Display Displays the selected channel number and time of day. The display shows the following: • MoCA™ Link ( ) • 480i / 480P • Power ( ) ) • HDTV • 720i / 720P • Message ( • Auto • 5.
Back Panel CableCARD CAUTION Video RISK OF ELECTRIC SHOCK DO NOT OPEN MCARD SN: PXCPRPSLV Optical Audio Digital Audio Y 120 V ~ 60Hz 4.2A 500W S T B S N : S A B Q T MN WW CUIDADO: RIESGO DE DESCARGA ELÉCTRICA NO ABRIR MCARD MAC: 00 1BD73E17D9 This device is intended to be attached to a receiver that is not used to receive over-the-air-broadcast signals.
Connecting the Set-Top To connect your set-top to your network and home entertainment devices, complete these steps. 1 Because the connections 16 4 for a high-definition (HD) or standard-definition (SD) 9 3 or TV are different, you must determine if your TV is HD or SD. Your TV must receive HD signals for you to enjoy the benefits of HDTV. Refer to the manual that came with your TV for more information. See page 27 for more information on picture formats.
Connecting to the In-Home Network The following diagrams illustrate examples of the connections you can use to connect your set-top to your in-home network. Contact your service provider for the recommended connection method for your home. Note: The illustrations below may vary from the actual product.
Connections for a High-Definition TV (HDTV) To use the set-top with an HDTV, you must make one of the following connections to view the HD content. Refer to the user manual for your TV and the cabling diagrams in this manual for more detailed connection information. Although all connections provide you with quality service, we list the connections in our recommended order. Notes: • The labeling on your set-top or HDTV may vary slightly from the illustrations shown below.
Connections for a Standard-Definition TV (SDTV) When using the set-top with an SDTV, you must make one of the following connections to view content. Some SDTVs may not have all these connections. Refer to the user manual for your TV and the cabling diagrams in this manual for more detailed information. Although all connections provide you with quality service, we list the connections in our recommended order. Notes: • The labeling on your set-top or SDTV may vary slightly from the illustrations shown below.
Connections for a VCR or DVD Recorder When using the set-top with a VCR or DVD recorder, you must make one of the following connections to view content. Although all connections provide you with quality service, we list the connections in our recommended order. Notes: • The labeling on your set-top, VCR, or DVD recorder may vary slightly from the illustrations shown below. • Some cables shown in the connection diagrams may not be included with this set-top.
Connecting to an HDTV with an HDMI Connector Cables Used in this Configuration • 1 Coaxial Cable • 1 HDMI Cable Notes: • The HDMI port on the TV must support high-bandwidth digital content protection (HDCP). • The HDMI interface supports Dolby™ Digital 5.1 audio. WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.
Connecting to an HDTV with a DVI Connector Cables Used in this Configuration • 1 Coaxial Cable • 1 HDMI-to-DVI Cable or 1 HDMI Cable and 1 HDMI-to-DVI Adapter • 1 Audio Left/Right Cable Notes: • The DVI port on the TV must support high-bandwidth digital content protection (HDCP). • When you connect the HDMI connector to the DVI connector on your HDTV, you need an HDMI-to-DVI adapter and a separate audio connection.
Connecting to an HDTV with Component (YPbPr) Connectors Cables Used in this Configuration • 1 Coaxial Cable • 1 Component Video Cable (YPbPr) • 1 Audio Left/Right Cable WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top. CHS 335HDC CableCARD CAUTION Video Optical Audio Digital Audio Y RISK OF ELECTRIC SHOCK DO NOT OPEN MCARD SN: PXCPRPSLV 120 V ~ 60Hz 4.
Connecting to an SDTV with Component (YPbPr) Connectors Cables Used in this Configuration • 1 Coaxial Cable • 1 Component Video Cable (YPbPr) • 1 Audio Left/Right Cable Note: The set-top must be set to the proper standard-definition mode. WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.
Connecting to an SDTV with an S-Video Connector Cables Used in this Configuration • 1 Coaxial Cable • 1 S-Video Cable • 1 Audio Left/Right Cable WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top. CHS 335HDC CableCARD CAUTION Video Y Optical Audio Digital Audio RISK OF ELECTRIC SHOCK DO NOT OPEN MCARD SN: PXCPRPSLV 120 V ~ 60Hz 4.
Connecting to an SDTV with an RCA-Type Connector Cables Used in this Configuration • 1 Coaxial Cable • 1 RCA-type Video Cable • 1 Audio Left/Right Cable WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top. CHS 335HDC CableCARD CAUTION Video Optical Audio Digital Audio Y RISK OF ELECTRIC SHOCK DO NOT OPEN MCARD SN: PXCPRPSLV 120 V ~ 60Hz 4.
Connecting to an SDTV with a Coaxial Cable Cables Used in this Configuration • 2 Coaxial Cables Note: You must set the channel on your TV to the channel designated by your service provider (usually channel 3). Contact your service provider for the channel information. WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.
Connecting to a Home Theater System with Component (YPbPr) Connectors Cables Used in this Configuration • 1 Coaxial Cable • 2 Component Video Cables (YPbPr) • 1 Audio Left/Right Cable (You can use an optical cable or a digital audio cable [indicated by the dotted lines] instead of the Audio Left/Right Cable as shown in the diagram.) Notes: • This connection requires that audio is provided by the home theater system.
Connecting to a Home Theater System and DVD Player with Component (YPbPr) Connections Cables Used in this Configuration • 1 Coaxial Cable • 3 Component Video Cables (YPbPr) • 2 Audio Left/Right Cables (You can use optical cables or digital audio cables [indicated by the dotted lines] instead of the Audio Left/Right Cables as shown in the diagram.) Notes: • This connection requires that audio is provided by the home theater system.
Connecting to a Home Theater System and DVD Player with Component (YPbPr) Connections, continued WARNING: Electric shock hazard! Unplug all electronic devices before connecting or disconnecting any device cables to the set-top.
Connecting to a Stereo VCR or DVD Recorder The diagram below shows how to connect a recording device to your set-top. Although it is possible to watch TV using a connection through your VCR or DVD recorder to the TV, this connection may not provide the best picture, and HDTV users are restricted to an SD format. In addition, some content is copy protected and passing this content through the recording device may result in a picture that cannot be viewed.
Troubleshooting If the set-top does not perform as expected, the following tips may help. If you need further assistance, contact your service provider. No Picture • Verify that the power to your TV is turned on. • If the set-top is plugged into a wall switch, verify that the switch is in the ON position. (Avoid plugging into an outlet that is controlled by a wall switch.) • Verify that all cables are properly connected.
Frequently Asked Questions What Is Digital Television? Digital television (DTV) is a huge leap forward in television technology compared to analog television that has been widely available since the 1940s. DTV is delivered and displayed using digital encoding, similar to the way a PC operates. By using digital technology, there is no variation in picture and sound quality from the origination point until it is displayed on your television.
Picture Formats What Is the Difference Between a Standard-Screen and a Wide-Screen HDTV? The type of screen your HDTV has (wide-screen or standard-screen) determines how the set-top displays programs on the screen. The picture format for an HDTV is a combination of aspect ratio and screen resolution and is different for standard-screen and wide-screen HDTVs. What Is Aspect Ratio? An aspect ratio is the ratio of the width to the height of the TV screen.
Index A Connection AC Power input Aspect ratio Audio Out Coaxial Network 10 9 Consumer electronic devices 26, 27 Controls 8, 11, 12, 13 See Front panel D B Back panel Buttons Diagrams. See Connecting the set-top to other devices 8 Burn-in of screen 25 Digital TV, What is it See Front Panel DVD Connection C DVI connector Cables 8, 9, 10, 14-24 CAT-5 See Ethernet Coaxial Cable Input Compliance, FCC 13, 24 11, 15 Ethernet 10 8, 9, 10 F 30 FAQs 26 Component video connection.
Index, continued I Sound, performance Interlaced screen resolution Standard-definition TV IR sensor 27 7 Standard-screen TV 25 12, 17, 18, 19, 20, 26 27 K T Keys. See Front panel Troubleshooting M 25 TV M-Card 8 digital, what is it formats N Network 26 27 HDTV, what is it 9, 10 26 programming O Optical Audio Output 8, 11, 21, 22, 23 Over-the-air converter box 13 26 recording 9 resolution 27 screen size.
United States FCC Compliance This device has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against such interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications.
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Cisco Systems, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 678.277.1000 www.cisco.com Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. CableCARD and M-Card are trademarks of Cable Television Laboratories, Inc. Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories.