Century Systems Thermal Printer Century Eagle 4 Owner's Manual Document No. CSE1-33034 Original Aug., 2003 Century Systems, Inc.
CE Compliance (for EU only) This product complies with the requirements of EMC and Low Voltage Directives including their amendments. VORSICHT: • Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779) • Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein. Centronics® is a registered trademark of Genicom Corporation. Microsoft® is a registered trademark of Microsoft Corporation. Windows® is a trademark of Microsoft Corporation.
Safety Summary ENGLISH VERSION CSE1-33034 Safety Summary Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions necessary for safe handling are included in this manual. All warnings and cautions contained in this manual should be read and understood before handling or maintaining the equipment. Do not attempt to effect repairs or modifications to this equipment.
Safety Summary ENGLISH VERSION CSE1-33034 If foreign objects (metal fragments, water, liquids) enter the machines, first turn off the power switches and disconnect the power cord plugs from the outlet, and then contact your authorized Century Systems representative for assistance. Continued use of the machine in that condition may cause fire or electric shock. Ensure that the equipment is Connect a properly grounded. Extension grounding wire. cables should also be grounded.
ENGLISH VERSION CSE1-33034 TABLE OF CONTENTS Page 1. PRODUCT OVERVIEW...........................................................................................................................E1-1 1.1 1.2 1.3 1.4 1.5 2. Introduction ....................................................................................................................................E1-1 Features..................................................................................................................................
ENGLISH VERSION CSE1-33034 APPENDIX 1 SPECIFICATIONS EA1-1 APPENDIX 1 SPECIFICATIONS ................................................................................................................. EA2-1 A1.1 Printer ......................................................................................................................................... EA1-1 A1.2 Options.......................................................................................................................................
1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.1 Introduction 1. PRODUCT OVERVIEW 1.1 Introduction Thank you for choosing the Century Eagle 4 series thermal printer. This Owner’s Manual covers operation of the printer from general set-up through how to confirm the printer operation using a test print, and should be read carefully to help gain maximum performance and life from your printer. For most queries please refer to this manual and keep it safe for future reference.
1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.4 Accessories 1.4 Accessories When unpacking the printer, please make sure all the following accessories are supplied with the printer. US Power Cord (1 pc.) (P/No. CEP00024) QQ model only EU Power Cord (1 pc.) (P/No. CEP00025) QP model only CD-ROM (1 pc.) Fan Filter (1 pc.) (P/No. CEP00019) QQ (P/No. CEP00022) QP (P/No.
1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.5 Appearance 1.5 Appearance 1.5.1 Dimensions The names of the parts or units introduced in this section are used in the following chapters. 291291 (11.5) 460460 (18.1) 308 308 (12.1) Dimensions in mm (inches) 1.5.2 Front View LCD Message Display Top Cover Operation Panel Supply Window Media Outlet 1.5.
1. PRODUCT OVERVIEW ENGLISH VERSION CSE1-33034 1.5 Appearance 1.5.4 Operation Panel LCD Message Display POWER LED (Green) ON LINE LED (Green) ERROR LED (Red) [FEED] key [PAUSE] key [RESTART] key Please see Section 3.1 for further information about the Operation Panel. 1.5.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.1 Precautions 2. PRINTER SETUP 2.1 This section outlines the procedures to set up your printer prior to its operation. The section includes precautions, connecting cables, assembling accessories, loading media and ribbon, inserting the optional memory card, and performing a test print.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.2 Procedure before Operation 2.2 Procedure before Operation This section describes the outline of the printer setup. 1. Unpack the accessories and printer from the box. 2. Refer to Safety Precautions in this manual and set up the printer at a proper location. NOTE: To communicate with the host computer, one of the following cables is required.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.4 Connecting the Cables to Your Printer 2.4 Connecting the Cables to Your Printer The following paragraphs outline how to connect the cables from the printer to your host computer, and will also show how to make cable connections to other devices. Depending on the application software you use to print labels, there are four possibilities for connecting the printer to your host computer.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.5 Connecting the Power Cord 2.5 Connecting the Power Cord CAUTION! 1. Make sure that the printer Power Switch is turned to the OFF position ({) before connecting the Power Cord to prevent possible electric shock or damage to the printer. 2. Use only the Power Cord supplied with the printer. Use of any other cord may cause electric shock or fire. 3. Connect the Power Cord to a supply outlet with a properly grounded (earthed) connection. 1.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.5 Connecting the Power Cord 2.6 Turning the Printer ON/OFF When the printer is connected to your host computer it is good practice to turn the printer ON before turning on your host computer and turn OFF your host computer before turning off the printer. 2.6.1 Turning ON the Printer 1. To turn ON the printer power, press the Power Switch as shown in the CAUTION! diagram below. Note that ( | ) is the power ON side of the switch.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewelery, clothing, etc., being drawn into the moving parts, be sure to load the media once the printer has stopped moving completely. 2. The Print Head becomes hot immediately after printing. Allow it to cool before loading the media. 3. To avoid injury, be careful not to trap your fingers while opening or closing the cover.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media (Cont.) NOTE: Do not over-tighten the Locking Ring of the Supply Holder. 5. 6. 7. Put the media on the Supply Shaft. Pass the media around the Damper, then pull the media towards the front of the printer. Align the projection of the Supply Holder with the groove of the Supply Shaft, and push the Supply Holder against the media until the media is held firmly in place. This will centre the media automatically.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media (Cont.) NOTE: Be sure to set the black mark sensor to detect the centre of the black mark, otherwise a paper jam or no paper error may occur. 10. Lower the Print Head Block until it stops. 11. After loading the media, it may be necessary to set the Media Sensors used to detect the print start position for label or tag printing.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media (Cont.) 12. There are four issue modes available on this printer. How to set the media for each mode is provided below. Batch mode In the batch mode, the media is continuously printed and fed until the number of labels/tags specified in the issue command have been printed. NOTES: 1. Be sure to set the Selection Switch to STANDARD/ PEEL OFF position. 2.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.7 Loading the Media 2.7 Loading the Media (Cont.) NOTE: Be sure to set the Selection Switch to REWINDER position. ADJUSTMENT: If the media skews when using the Built-in Rewinder, turn the Adjustment Knob of the Rewinder Guide Plate to correct the media feed. Clockwise turn moves the Rewinder Guide Plate forward and counter-clockwise moves it backward.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.9 Inserting the Optional PCMCIA Cards 2.8 Loading the Ribbon WARNING! 1. Do not touch any moving parts. To reduce the risk of fingers, jewelry, clothing, etc., being drawn into the moving parts, be sure to load the ribbon once the printer has stopped moving completely. 2. The print head becomes hot immediately after printing. Allow it to cool before loading the ribbon. 3.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.9 Inserting the Optional PCMCIA Cards 2.9 Inserting the Optional PCMCIA Cards 1. 2. 3. 4. 5. CAUTION! To protect PC cards, discharge static electricity from your body by touching the metal cabinet of the printer before touching the card. Before inserting or removing a PCMCIA card make sure that the printer’s power is turned off. Be sure to protect PCMCIA Cards when not in use by putting them into their protective covers.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print A print test should be performed to check that the printer is operating correctly. The following paragraphs guide you through the diagnostic procedure for test label printing. Please follow the step-by-step procedures exactly for best results. 1. Use label stock for the test print. For best results, use labels that are 76 mm or longer in length. 2.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print (Cont.) 9. Press the [PAUSE] key and the issue mode setting display will appear. Select the issue mode with the [FEED] or [RESTART] key. <4>TEST PRINT TYPE [S]NO CUT 10. Press the [PAUSE] key and the media size setting display will appear. Select the media size with the [FEED] or [RESTART] key. <4>TEST PRINT LABEL LEN. 76mm NOTE: When PAPER FEED is selected, the printer feeds the media to the correct print start position.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print (Cont.) 19. When you have finished performing the test print operation, turn the printer’s power OFF then back to ON and check that the LCD Message Display shows ON LINE and that the ON LINE and POWER LED lights are illuminated.
2. PRINTER SETUP ENGLISH VERSION CSE1-33034 2.10 Test Print 2.10 Test Print (Cont.
3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.1 Operation Panel 3. ON LINE MODE 3.1 Operation Panel This chapter describes usage of the keys on the Operation Panel in On Line mode. When the printer is in On Line mode and connected to a host computer, the normal operation of printing images on labels or tags can be accomplished. • The figure below illustrates the operation panel and key functions.
3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.2 Operation 3.2 Operation When the printer is turned on, the “ON LINE” message appears on the LCD Message Display. It is shown during standby or normal printing. 1. The printer is turned on, standing by, or printing. ON LINE CE-4210 V1.0A 2. If any error occurs during printing, an error message appears. The printer stops printing automatically. (The number on the right side shows the remaining number of media to be printed.) NO PAPER CE-4210 125 V1.0A 3.
3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.2 Operation 3.4 Dump Mode In Dump mode, any characters sent from the host computer will be printed. Received characters are expressed in hexadecimal values. This allows the user to verify programming commands and debug the program. (1) The printer is turned on, standing by, or printing. ON LINE CE-4210 (2) Press the [PAUSE] key. PAUSE CE-4210 (3) V1.1A 52 The number of unprinted media (See NOTE.) V1.
3. ON LINE MODE ENGLISH VERSION CSE1-33034 3.2 Operation NOTE: When the [PAUSE] key is pressed during printing, the number of unprinted media is displayed.
4. MAINTENANCE ENGLISH VERSION CSE1-33034 4.1 Cleaning 4. MAINTENANCE WARNING! 1. Be sure to disconnect the power cord before performing maintenance. Failure to do this may cause an electric shock. This chapter describes how to perform routine maintenance. To ensure the continuous high quality operation of the printer, you should perform a regular maintenance routine. For high throughput it should be done on a daily basis. For low throughput it should be done on a weekly basis. 2.
4. MAINTENANCE ENGLISH VERSION CSE1-33034 4.1 Cleaning 4.1.2 Covers and Panels CAUTION! Wipe the covers and panels with a dry soft cloth or a cloth slightly moistened with mild detergent solution. 1. DO NOT POUR WATER directly onto the printer. 2. DO NOT APPLY cleaner or detergent directly onto any cover or panel. 3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers. 4.
4. MAINTENANCE ENGLISH VERSION CSE1-33034 4.1 Cleaning 4.2 Care/Handling of the Media and Ribbon CAUTION! Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet specified requirements. Use of non-specified media and ribbons may shorten the head life and result in problems with bar code readability or print quality. All media and ribbons should be handled with care to avoid any damage to the media, ribbons or printer.
5. TROUBLESHOOTING ENGLISH VERSION CSE1-33034 5.1 Error Messages 5. TROUBLESHOOTING This chapter lists the error messages, possible problems, and their solutions. WARNING! If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair the printer. Turn off and unplug the printer, then contact an authorized Century Systems service representative for assistance. 5.
5. TROUBLESHOOTING ENGLISH VERSION CSE1-33034 5.2 Possible Problems 5.1 Error Messages (Cont.) Error Messages NO PAPER Problems/Cause **** 1. The media has run out. 2. The media is not loaded properly. Solutions Load new media. Then press the [RESTART] key. 2. Reload the media correctly. Then press the [RESTART] key. 3. Take up any slack in the media. Remove the ribbon, and check the status of the ribbon. Replace the ribbon, if necessary.
5. TROUBLESHOOTING ENGLISH VERSION CSE1-33034 5.3 Removing Jammed Media 5.3 Removing Jammed Media CAUTION! Do not use any tool that may damage the Print Head. This section describes in detail how to remove jammed media from the printer. 1. Turn off and unplug the printer. 2. Open the Top Cover. 3. Turn the Head Lever to Free position, then open the Ribbon Shaft Holder Plate. 4. Open the Print Head Block. 5. Remove the ribbon and media.
5. TROUBLESHOOTING ENGLISH VERSION CSE1-33034 5.3 Removing Jammed Media 5.4 Threshold Setting 1. 2. 3. 4. 5. 6. NOTES: If the [PAUSE] key is released within 3 seconds while in the pause state, the paper will not feed. Failure to feed more than 1.5 labels may result in an incorrect threshold setting. While the Print Head Block is raised, the [PAUSE] key does not work. A paper end error cannot be detected during paper feed.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.1 Printer APPENDIX 1 SPECIFICATIONS Appendix 1 describes the printer specifications and supplies for use on the Eagle 4 printer. A1.1 Printer The following are the printer specifications: Model Item Supply voltage Power consumption During a print job During standby Operating temperature range Relative humidity Resolution Printing method Printing speed Available media width (including backing paper) Effective print width (max.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.2 Options A1.2 Options Option Name Scissor cutter module Rotary cutter module Dispense module Type CE-CS4-01 CE-CR4-01 CE-DM4-01 Ribbon saving module Expansion I/O interface board PCMCIA interface board CE-RS4-01 Built-in LAN interface board USB interface board CE-LAN-01 CE-CIO-01 CE-PCM-01 CE-USB-01 Description A stop and cut swing cutter. Rotary cutter Enables peel and present operation or internal label rewinding.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.3 Media A1.3.1 Media Type (Cont.) Label dispensing mode Item c Media pitch Label Tag d Label length e Width including backing paper (See NOTE 5.) f Label width (See NOTE 5.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.3 Media A1.3.2 Detection Area of the Transmissive Sensor (Cont.) Centre of media Sensor position Print side Square holes (Round holes are not acceptable.) Min. 2.0 mm Min. 12 mm Media feed direction Sensor is movable within this range. NOTE: Round holes are not acceptable. A1.3.3 Detection Area of the Reflective Sensor The Reflective Sensor is movable from the centre to the left edge of media.
APPENDIX 1 SPECIFICATIONS ENGLISH VERSION CSE1-33034 A1.3 Media A1.3.4 Effective Print Area (Cont.) The figure below shows the effective print area on the media. Area to be detected. 1mm Start line Media height 10 – 1500 mm 1.5 mm from the left edge of media 1.5 mm from the right edge of media Guaranteed print area Media feed direction 1mm Area to be detected. Media width (backing paper width is not included.) NOTES: 1. Be sure not to print on the 1.
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION CSE1-33034 APPENDIX 2 MESSAGES AND LEDS APPENDIX 2 MESSAGES AND LEDS Appendix 2 describes the LCD messages displayed on the operation panel. Symbols in the message 1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit. 2: ****: the number of unprinted media.
APPENDIX 2 MESSAGES AND LEDS ENGLISH VERSION CSE1-33034 APPENDIX 2 MESSAGES AND LEDS NOTES: • If a command error is found in the command received, 16 bytes of the command error, starting from the command code, will be displayed. (However, [LF] and [NUL] will not be displayed.) Example 1 [ESC] T20 G30 [LF] [NUL] Command error The following message appears. T20G30 CE-4210 V1.0A Example 2 [ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL] Command error The following message appears.
APPENDIX 3 INTERFACE ENGLISH VERSION CSE1-33034 APPENDIX 3 INTERFACE APPENDIX 3 INTERFACE Interface Cables To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements: • Fully shielded and fitted with metal or metallized connector housings. • Keep as short as possible. • Should not be bundled tightly with power cords. • Should not be tied to power line conduits.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES APPENDIX 4 PRINT SAMPLES A4.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES A4.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES A4.
APPENDIX 4 PRINT SAMPLES ENGLISH VERSION CSE1-33034 APPENDIX 4 PRINT SAMPLES A4.3 Linear Barcode (cont) UPC-A+5 digits UCC/EAN128 Industrial 2 of 5 RSS-14 A4.
GLOSSARIES ENGLISH VERSION CSE1-33034 GLOSSARIES GLOSSARIES Expansion I/O interface An optional interface circuit that may be installed into printer to allow the printer to be connected to an external device such as a wrapping machine and to receive feed, print start, and pause signals from the external device and to send back print, pause, and error status signals to the external device.
GLOSSARIES ENGLISH VERSION CSE1-33034 GLOSSARIES Pre-printed media Thermal direct printing A type of media on which characters, logos, and other designs have been already printed. A printing method using no ribbon, but thermal media which reacts to heat. The thermal print head heats the thermal media directly, causing the image to be printed on the media. Print head element The thermal print head consists of a single line of tiny resistive elements.
INDEX ENGLISH VERSION CSE1-33034 INDEX INDEX A I Auto ribbon saving 2-11 Interface 2-3, A1-1, A3-1 Issue mode 2-9, A1-1 B J Backing paper A1-3 Bar code A1-1 Batch mode 2-9 Black mark 2-8, A1-2, A1-4 Black mark length A1-3 Black mark sensor 2-8, 4-1 Built-in rewinder 2-10 Jammed media 5-3 L Label 2-6, A1-2, A1-3 LCD message display 1-3, 1-4, 3-1 M C Centronics 1-3, 2-3 Cut mode 2-10 Cutter module 2-10, 4-2, A1-2 Media 2-6, 4-3, A1-2 Media length A1-3 Media pitch A1-3 Media sensor 2-8 D O Dime
INDEX ENGLISH VERSION CSE1-33034 INDEX R Reflective sensor 2-13, A1-4 Resolution A1-1 RESTART key 1-4, 3-1 Ribbon 2-11, 4-3, A1-5 Ribbon shaft 1-4, 2-11 Ribbon stopper 1-4, 2-11 Ribbon width A1-5 Rotation A1-1 RS-232C 1-3, 2-3, A3-1 S Serial interface 1-3 Strip mode 2-9 Strip module 2-9, A1-2 Supply voltage A1-1 T Tag A1-2 Test print 2-13 Thermal direct 2-13, A1-1 Thermal transfer 2-13, A1-1 Threshold setting 5-4 Transmissive sensor 2-13, A1-3 Two-dimensional code A1-1 U USB interface 1-3, 2-3, A1-2 W
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CSE1-33034
