Manual

Troubleshooting
16
7-16
No Printhead
Problem 1: The printhead is not installed.
Solution: Install the printhead correctly. (Æ P.6-18)
Check Printhead
Problem 1: The printhead is not installed.
Solution: Install the printhead correctly. (Æ P.6-18)
Problem 2: The printhead installed cannot be used with this printer.
Solution: Install the printhead for this printer. (Æ P.6-18)
Memory Overflow
Problem 1: Print job cannot be processed due to the large amount of data.
Solution: Check and lower the resolution and quality settings in the printer driver.
Solution: Use the banner printing feature to divide the job.
No Media
Problem 1: The media in the selected source has run out.
Solution: Load the media then press the Online button. (Æ P.2- 7 , P.2 - 18 )
Media Too Large
Problem 1: The loaded media is larger than any media size allowed for loading in the
printer.
Solution: Set the correct size media then try again. (Æ P.2-7, P.2-18)
Media Skewed
Problem 1: The loaded media is skewed.
Solution: If roll media is in use, open the upper cover, raise the paper release lever,
open the roll media tray, take-up some of the media manually to correct the
skew then try again. (Æ P.2- 7 )
Solution: If a cut sheet is in use, open the upper cover, raise the paper release lever,
remove the cut sheet, set it again then retry. (Æ P.2-18)