Technical information

4-15
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service
"M INK EMPTY"
Cause: The Mazenta ink tank in the BJ cartridge is empty.
Solution: Replace the Mazenta ink tank.
"MEMORY FULL" (#037) (SmartBase MPC600F only)
Cause: The fax’s memory is full because it has received too many documents.
Solutions: (1) Print out any documents which are stored in memory. Then start
the operation again.
(2) If the memory contains any facsimiles you don’t need, delete them.
(3) You cannot receive a fax was scanned with fine graphic images.
Cause: The fax’s memory is full because you tried to send too many pages at once.
Solution: Divide the document and send each part separately.
"NO ANSWER" (#005)
Cause: The receiving fax machine does not answer.
Solution: Make sure you dialed the correct number. Try again later.
"NO RX PAPER" (#012)
Cause: The receiving fax machine declares no paper in DIS, or its memory is full.
Solution: Contact the other party, and ask them to put paper in their machine, or to clear
their fax machine's memory.
"NO TEL #" (#022)
Cause: The button you pressed has no number registered for One-Touch Speed Dialing,
Coded Speed Dialing, or Group Dialing.
Solution: Print a list of registered numbers and make any corrections needed, then try again.
"NOT AVAILABLE" (#025)
Cause: One-touch or coded speed dial already registered.
Solution: Check the contents of the one-touch or coded speed dialling registration, then try
again.
"PUT IN CARTRIDGE"
Cause: The BJ cartridge is not set.
Solution: Set the BJ cartridge.
Cause: The BJ cartridge is set incorrectly.
Solution: Set the BJ cartridge correctly.
"TRY AGAIN IN B/W" (#085)
Cause: You tried faxing a color document to a machine that does not support color faxing.
Solution: (1) Change the setting of MENU> FAX SETTINGS> TX SETTINGS> COLOR
DIRECT TX to ON.
(2) Try sending again in black & white.
(3) Check the received fax machine’s setting for color faxing is available.