Technical information
4-19
SmartBase MPC600F/MPC400 Chapter 4: Maintenance & Service
c) ERROR CODE LIST
The error codes that have newly been added starting with the product are identified by the notation
“
new
” those error codes for which remedies unique to the product are offered are identified by the
notation “UNQ (UNIQUE).”
C-1) User error code
No. Tx or Rx Definition
#001 [ TX ] Paper jam
#003 [ TX/RX ] Copy page, communication time over
#005 [ TX/RX ] Initial ID (T1) time over
#009 [ RX ] Recording paper jam or out of paper
#012 [ TX ] Other party out of paper
#018 [ TX/RX ] Automatic dialing error
#022 [ TX ] Call failure
#037 [ RX ] Image memory full
#052 [ RX ] Image memory full by no ink error
#085 [ TX ] Other party does not support ITU-T Color Faxing
#995 [ TX/RX ] Memory Communication reservation cancellation
c-2) Service error code
• G3 mode error codes
No. Tx or Rx Definition
##100 [ TX ] Excessive repeat protocol during Rx
##101 [ TX/RX ] Modem speed different from other party
##102 [ TX ] Fall back failure during Tx
##103 [ RX ] Fail to detect EOL for 5 seconds (15 seconds for CBT) during
Rx
##104 [ TX ] RTN or PIN received during Tx
##106 [ RX ] Fail to receive protocol for 6 seconds when waiting for
protocol during Rx
##107 [ RX ] Fall back failure on Tx side during Rx
##109 [ TX ] Receive Signals other than DIS, DTC, FTT, CFR or CRP after DCS
Tx and exceed the number of protocol re-transmissions during Tx
##111 [ TX/RX ] Memory error
##114 [ RX ] RTN Transmission during reception
##200 [ RX ] Fail to detect picture Rx carrier for 5 seconds during Rx
##201 [ TX/RX ] DCN received other than normal binary protocol
##204 [ TX ] Receive DTC without Tx data
##220 [ TX/RX ] System error (main program runaway)
##224 [ TX/RX ] Abnormal protocol during G3 communication
##229 [ RX ] Recording unit locked for 1 minute
##232 [ TX ] ENCODE control unit malfunction
##237 [ RX ] DECODE control unit malfunction
##238 [ RX ] PRINT control unit malfunction
##261 [ TX/RX ] System error between MODEM and SCNT
##280 [ TX ] Excessive repeat protocol command during Tx
##281 [ TX ] Excessive repeat protocol command during Tx
##282 [ TX ] Excessive repeat protocol during Tx