ZoomBrowser EX 6.5 for Windows Instruction Manual
Things to
Remember
Mastering
the Basics
More Advanced
Techniques
Appendices
58
Table of Contents
Problems
Trythesuggestedsolutionstothecommonproblemslistedbelow.
Youcan’tfindtransferredimages.
Referto“ChangingtheTransferDestinationFolder”toconfirmwherethedestination
folderis.
Add New Hardware Wizard displays when the camera is connected to the
computerwithaninterfacecable.
Click[Cancel]toclosethewindow.Temporarilydisconnectthecamerafromthe
computer.Next,readStartbyCheckingThisonthepreviouspageandresolvethe
problem.
Camera not detected, Events dialog/AutoPlay/Device Stage won’t display
orimageswillnottransfertothecomputer(whencameraisconnectedto
thecomputerviaaninterfacecable).
Thecameramayhavebeenrecognizedasanotherdevice.
Solution:
Deletethedevicewiththefollowingprocedures.
IMPORTANT
•Computeradministratorstatusisrequiredtoperformthefollowingoperation.
1
Displaythe[DeviceManager]dialog.
Windows 7, Windows Vista:
Clickthe[Start]menu,[ControlPanel],[SystemandMaintenance],[System],and[Device
Manager].
Windows XP:
Clickthe[Start]menu,[ControlPanel],[PerformanceandMaintenance],[System],
[Hardware]tab,andthe[DeviceManager]button.
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