Projector Monitoring Software Ver.1.0.0 User's Manual

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CHAPTER3•Appendix
AppendixCHAPTER 3
Troubleshooting3.1
Error Message Displayed ■
Error Message Solution
Failed to run application.
Error code 11XX
Or
Failed to run application.
Error code 12XX
Restart this software. •
If an error message continues to appear after •
restarting, uninstall this software then reinstall it.
Error occurred while searching for
projector. Projector discovery error 1301
Or
Error occurred while updating projector
information. Projector update error [1301].
Make sure that the administrative computer and •
network is connected using a LAN cable.
The network settings of the administrative computer •
arenot conguredcorrectly.Congurethenetwork
settings so that it can communicate with the
projector.
Cannot Find Projector ■
Cause Solution
Projector is not connected to the network Make sure that the projector and network is •
connected using a LAN cable.
Network settings for the projector are not
conguredcorrectly
Makesurethattheprojector's[NetworkFunction]is •
turned "On".
ConrmtheIPaddressand/ornetworksettings. •
SNMP settings of the projector is not
congured
ConguretheSNMPsettingsoftheprojectorifthe •
projector is SNMP-compatible. See the instruction
manual that came with the projector for SNMP
congurationprocedures.
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