User Manual
If a port cannot be opened, an error appears in the log file lmgrdFile.log. Location of the
log file: C:\Program Files (x86)\Oce\Floating License Server\lmgrdFile.log
2. Check that the licensed application can connect to the FLS. For example:
• The firewall can block access to the fixed port. You have to configure the firewall.
• Other applications use all ports in the range [27000 - 27009]. You have to free one port in
the range [27000 - 27009].
PRISMAprepare: check the IP address or name of the FLS
The FLS name can be a network name or an IP address. To check the name of the FLS, do:
1. Open the "Floating Licence Server Administration" console.
2. Select [Licenses] and double-click [Licenses] in the right-hand pane.
3. Click [Select license server].
•
Local Floating License Server
The FLS and the licensed application are installed on the same computer. Use the following
FLS name:
1. 127.0.0.1
This is the IP address of the local host.
Do not use: "localhost", the Fully Qualified Domain Name (FQDN) or a short DNS name.
•
Remote Floating License Server
The FLS and the licensed application are installed on different computers. Use the following
FLS name:
1. The fixed IP address
It is recommended to use the fixed IP address of the FLS.
•
Troubleshooting
If the connection is lost while you use a fixed IP address for the FLS:
Check whether the IP address of the FLS has changed. Update the IP address in the
licensed application. The following screenshot uses 134.188.137.170 as IP address. You
have to use the actual IP address of your FLS.
2. The Fully Qualified Domain Name (FQDN), for example,
myserver.mydomain.net
.
Use the FQDN if the FLS does not have a fixed IP address. For example, the DHCP server
assigns a dynamic IP address to the FLS.
•
Troubleshooting
If the licensed application using an FQDN cannot connect to the FLS:
The DNS server must know the FLS else the FLS cannot receive the dynamically
generated IP address from the DHCP server. This DNS server must also be known by the
licensed application.
Configure the license server
Chapter 1 - License server settings
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