Operation Manual

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Cover
BeforeUse
CommonCamera
Operations
AdvancedGuide
CameraBasics
AutoMode
OtherShooting
Modes
PMode
PlaybackMode
Wi-FiFunctions
SettingMenu
Accessories
Appendix
Index
BasicGuide
Tv,Av,andM
Mode
Troubleshooting
Ifyouthinkthereisaproblemwiththecamera,rstcheckthefollowing.
If the items below do not solve your problem, contact a Canon Customer
Support Help Desk.
Power
NothinghappenswhentheON/OFFbuttonispressed.
• Conrmthatthebatterypackischarged(= 11).
• Conrmthatthebatterypackisinsertedfacingthecorrectway(=
12).
• Conrmthatthememorycard/batterycoverisfullyclosed(=
13).
• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a
cotton swab and reinserting the battery pack a few times.
Thebatterypackrunsoutofpowerquickly.
• Battery performance decreases at low temperatures. Try warming the battery pack a
little by putting it in your pocket, for example, ensuring that the terminals do not touch
any metal objects.
• If these measures do not help and the battery pack still runs out of power soon after
charging, it has reached the end of its life. Purchase a new battery pack.
Thelensisnotretracted.
• Do not open the memory card/battery cover while the camera is on. Close the cover,
turn the camera on, and then turn it off again (=
13).
Thebatterypackisswollen.
• Battery swelling is normal and does not pose any safety concerns. However, if
batteryswellingpreventsthebatterypackfromttinginthecamera,contactaCanon
Customer Support Help Desk.
Display on a TV
CameraimageslookdistortedornotdisplayedonaTV(=  130).
Shooting
Cannotshoot.
• In Playback mode (= 72), press the shutter button halfway (= 21).
Strangedisplayonthescreenunderlowlight(=  2 2 ).
Strangedisplayonthescreenwhenshooting.
Note that the following display problems are not recorded in still images but are
recorded in movies.
• ThescreenmayickerunderuorescentorLEDlighting.
Nodatestampisaddedtoimages.
• Congurethe[DateStamp ] setting (= 14). Note that date stamps are not
addedtoimagesautomatically,merelybecauseyouhaveconguredthe[Date/Time]
setting (=
35).
• Date stamps are not added in shooting modes (=
157) in which this setting cannot
becongured(=
35).
[h]ashesonthescreenwhentheshutterbuttonispressed,and
shootingisnotpossible(=
 2 9 ).
[ ]isdisplayedwhentheshutterbuttonispressedhalfway(=  2 9 ).
• Set [IS Mode] to [Continuous] (= 67).
• Raisetheashandsettheashmodeto[h] (=
65).
• Increase the ISO speed (=
55).
• Mount the camera on a tripod or take other measures to keep it still. In this case, you
should set [IS Mode] to [Off] (=
67).
Shotsareoutoffocus.
• Press the shutter button halfway to focus on subjects before pressing it all the way
down to shoot (=
21).
• Make sure subjects are within focusing range (=
161).
• Set [AF-assist Beam] to [On] (=
40).
• Conrmthatunneededfunctionssuchasmacroaredeactivated.
• Try shooting with focus lock or AF lock (=
61, 64).