Software Guide for Macintosh

Things to
Remember
Mastering
the Basics
More Advanced
Techniques
Appendices
60
Table of Contents
Troubleshooting
Pleasereadthissectionifyouencounteraproblemusingthesoftware.
Start by Checking This
Investigatethefollowingpointsfirstifyouencounteraproblem.
Does your computer satisfy the requirements listed in the System
Requirements section?
See“SystemRequirements”inthe CameraUserGuide .
Is the camera correctly connected to the computer?
Seethe CameraUserGuide forthecorrectconnectionprocedures.Alsocheckto
ensurethatyouareusingthecorrectcableandthatitissecurelyattachedatboth
ends.
Are the camera and computer in the correct modes to transfer data?
Somemodelsrequirethecameratobesettotheplaybackmodetotransferdata.See
the CameraUserGuide fordetails.
Is the battery sufficiently charged?
Checkthebatterychargeifyouarepoweringthecamerawithabattery.Youare
recommendedtouseanACadapter(soldseparately)topowerthecamerawhenitis
connectedtoacomputer.
Problems
You can’t find transferred images.
Referto“ChangingtheTransferDestinationFolder”toconfirmwherethedestination
folderis.
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