Software Starter Guide DC SD Ver.13

Troubleshooting
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3. Click the symbol beside the [Other devices] and/or [Imaging devices]
category. Your camera model name or [Canon Camera] will display in
these categories if it is being recognized as an “other” device.
4. Select your camera model name or [Canon Camera], right-click and
select [Delete].
5. Click [OK] in the confirmation dialog.
Delete all instances of your camera model name or [Canon Camera] if it
appears in one or more places in the [Other devices] or [Imaging devices]
categories.
6. Close the [System Properties] window.
< Delete the setup information files>
7. Double-click the [My Computer] icon on the desktop, followed by the
[C:] drive, [Winnt] folder and [Inf] folder.
There are other potential reasons for the problem if the
“Other devices” or “Imaging devices” categories do not
appear or your camera model name or [Canon Camera] does
not appear. Proceed to Step 6, temporarily quit the
procedures and investigate the other potential causes.
Step 7 and above are not required for Windows XP.