Frequemtly Asked Questions

Cannot Communicate with Printer via USB
Check1
Make sure printer is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
•
Connect the "Type-B" terminal to the printer with the notched side facing RIGHT. For details, refer to the
instruction manual supplied with the USB cable.
Check3
Make sure Enable bidirectional support is selected in the Ports sheet of the
properties dialog box of the printer driver. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
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