Operation Manual

Error Message Appears on a PictBridge Compliant Device
The following are the possible errors that may occur when printing directly from a PictBridge compliant
device and the countermeasures to clear them.
Note
This section describes errors that are indicated on Canon-brand PictBridge compliant devices. The
error messages and operations may vary depending on the device you are using. For errors on non-
Canon PictBridge compliant devices, check the status of the Alarm lamp and take the appropriate
action to clear the error. For details, see If an Error Occurs.
For the errors indicated on the PictBridge compliant device and their solution, also refer to the
instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on the
PictBridge Compliant
Device
Action
"Printer in use" If the printer is printing from the computer or warming up, wait until the job ends.
When it is ready, the printer starts printing automatically.
"No paper" Load paper, and select Continue* in the display on your PictBridge compliant device.
* To resume printing, you can also press the RESUME/CANCEL button on the printer instead
of selecting Continue on the device.
"Paper Error" Check the number of how many the Alarm lamp flashes and take the appropriate action to
resolve the error.
If an Error Occurs
"Paper jam" Select Stop in the display on your PictBridge compliant device to stop printing.
Remove the jammed paper, load new paper, press the RESUME/CANCEL button on the
printer, then try printing again.
"Printer cover open" Close the top cover on the printer.
"No print head" The print head is not installed or may be damaged.
Contact the service center.
"Waste tank full"/"Ink
absorber full"
The ink absorber is nearly full.
Check the number of how many the Alarm lamp flashes and take the appropriate action to
resolve the error.
If an Error Occurs
"No ink"/"Ink cassette
error"
Check the number of how many the Alarm lamp flashes and take the appropriate action to
resolve the error.
If an Error Occurs
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