MX530 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Faxing Troubleshooting English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Notes on Operation Explanations. . . . . . . . .
Notice for Unplugging the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 LCD and Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Entering Numbers, Letters, and Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Loading Paper / Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Cleaning the Print Heads from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Cleaning Inside the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Useful Information about Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Initial Values Set at Factory (Network). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Connecting the Machine to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . 212 When Detecting the Printers Have the Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Media Type with the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Setting the Stapling Margin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Obtaining the Latest Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 327 Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 328 Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Copying Two Pages to Fit onto a Single Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 373 Copying Four Pages to Fit onto a Single Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 Copying Thick Originals Such as Books. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 Copying without Borders. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378 Collated Copying. . . . . . . . . . . . .
Data Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 477 Placing Items (When Scanning from a Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 478 Scanning from the Operation Panel of the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 481 Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine. . . . . . . . . . .
Registering a Fax/telephone Number Using Speed Dial Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . 547 Changing a Fax/telephone Number Using Speed Dial Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . 549 Deleting a Fax/telephone Number Using Speed Dial Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 551 Changing Sender Information Using Speed Dial Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Machine Cannot Be Detected in the Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 602 Other Problems with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 604 Forgot an Access Point Name, SSID, or a Network Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 605 The Message Is Displayed on the Computer Screen During Setup. . . . . . . . . . . . . . . . . . . . . . .
Cannot Scan Properly with Auto Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 654 Slow Scanning Speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 655 "There is not enough memory." Message Is Displayed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 656 Computer Stops Operating during Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
In Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 704 1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705 1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 706 1202. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 739 2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 740 4100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 741 4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6939. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 773 693A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 774 6940. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 775 6941. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Entry example: "(your product's model name) load paper", "(your product's model name) 1000" Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Mac OS X v10.8 is used.
Useful Functions Available on the Machine The following useful functions are available on the machine. Enjoy pleasant photography experience by utilizing various functions. PIXMA Cloud Link By using PIXMA Cloud Link, you can access an application that supports this service and use it directly without using your computer. In addition to printing photos and documents from various applications, you can register and manage applications.
Useful Functions Available from Applications and the Main Unit On the machine, the following useful functions are available from applications and the main unit. • Print Photos Easily • Connect Wirelessly with Ease • Download Content Materials Print Photos Easily Using an Application Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
If there is an item you like, you can easily print it in just two steps. 1. In Image Display of Quick Menu, select the item you want to print. 2. Print the item with My Image Garden. Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Before Using the Machine with the Access Point Mode For details on printing or scanning with the access point mode: Printing with the Access Point Mode Scanning with the Access Point Mode Download a Variety of Content Materials CREATIVE PARK A "printing materials site" where you can download all the printing materials for free.
Helpful Functions Available Through the Network The following useful functions are available on the machine. Enjoy even more pleasant photography experience by utilizing various functions.
Print Directly from iPad, iPhone, or iPod touch with Apple AirPrint The machine is compatible with the AirPrint function of Apple iOS devices. You can directly print e-mails, photos, web pages, etc. from iPad, iPhone, or iPod touch to the machine over wireless LAN. Refer to "Printing from AirPrint Compliant Device" for details.
Printing with Windows RT When you use Windows RT, printing is easy because you simply connect this machine to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically.
Online Storage Integration Function The machine can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc. To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for account creation.
Printing with Google Cloud Print The machine is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. 1. Preparations for Printing with Google Cloud Print 2.
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the machine with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the machine. Registering the Machine with Google Cloud Print Getting Google Account First, get your Google account in order to register the machine with Google Cloud Print.
3. Select Web service setup -> Connection setup -> Google Cloud Print setup (GoogleCloudPrint) -> Register with Google Cloud Print (Register w/ service) Note • If you have already registered the machine with Google Cloud Print, the confirmation message to re-register the machine is displayed. 4. When the confirmation screen to register the machine is displayed, select Yes 5.
4. When the confirmation screen to register the machine is displayed, select Yes 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication 6. When the registration completion message appears, select OK Deleting the Machine from Google Cloud Print If the machine's owner changes or if you want to re-register the machine, delete the machine from Google Cloud Print by following the steps below. 1.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the machine receives the print data and prints it automatically if the machine is turned on. When printing from a computer, smartphone, or other external device with Google Cloud Print, load paper into the machine in advance. Sending the Print Data with Google Cloud Print 1.
• If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. • Depending on the device sending the print data, you may not select the print settings when sending the print data with Google Cloud Print.
Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print photos and documents from your apps. If you are using this service from your computer, you can manage the apps.
• Printer software (firmware) version If the printer's firmware is the version indicated below, you need to update the firmware. ◦ MX530 series: Version earlier than Ver. 1.000 ◦ Model other than MX530 series: Version earlier than Ver. 2.000 Refer to "Firmware update" for your model from the Home of the Online Manual for details. Important • When you update the firmware of this product, the displayed screens, the operation procedures, and the functions may change.
4. In the print settings, select the display language If your LCD monitor is a monochrome model 2. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 3. In the registration confirmation window, Select Yes 4. Select the print language 5.
Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important • Do not use the Back button of the web browser while an operation is processing. The screen may not transition properly. 1.
2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK Important • There are character restrictions for the e-mail address, as shown below. • You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!#$%&'*+/=?^_{}|~.-@). • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
the operation panel) -> Web service setup -> Connection setup -> IJ Cloud Printing Center setup (IJCloudPrintingCtr) -> Delete from this service. • You may not be able to receive the notification if you are using a spam filter. If you have a setting to receive only the e-mails from certain domains, be sure to change the setting to allow receiving e-mails from "noreply@mail.cs.c-ij.com".
3. Configure required settings on the User information input screen, and then select OK Time zone Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected. Select whether or not to apply the daylight saving time. Password Enter the login password for Canon Inkjet Cloud Printing Center.
Password (Confirmation) Enter the password again for confirmation. Important • There are character restrictions for the password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) The registration is completed. The registration completed message appears. When you press OK, the Login screen appears.
E-mail address Enter the e-mail address that you entered in the user registration. Password Enter the password that you entered in the user registration. Important • If you fail to log in five straight times, you will not be able to login again for an hour. • You remain logged in for an hour after the last access. • If you do not log in for 400 days, you will be unsubscribed from the Canon Inkjet Cloud Printing Center automatically.
1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3. In the displayed album list, select the album of your choice 4.
5. Make the necessary print settings, and then select Print 6.
To end the printing, select Exit and return to the Apps list screen. To continue printing, select Continue and repeat the procedure from step 3. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
If your LCD monitor is a color model On the printer's Home screen, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> Delete from this service to prevent unauthorized access using this address. If your LCD monitor is a monochrome model Setup button on the printer To delete parties who can access the service illegally, select the operation panel, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr > Delete from service.
Printing Your Printer Registration ID Important • Canon Inkjet Cloud Printing Center Models: MG7100 series, MG6400 series, MG5500 series, MX530 series To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this machine, print the URL of the authentication site and your Printer registration ID. The procedure is as follows: 1.
If your LCD monitor is a monochrome model 2. On the printer operation panel, select the Setup button, and then select Web service setup -> Connection setup -> IJCloudPrintingCtr -> Register w/ service 3. In the registration confirmation window, Select Yes 4. Select the print language 5. Follow the instructions displayed in the window, and print the URL of the authentication site and your Printer registration ID Set A4 size or Letter size plain paper and select OK.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. For a new registration, you need the Printer registration ID. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Help/legal notices (smartphone and tablet devices only) The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed.
(5) Menu area (1) Mng. printer button Press the Mng. printer button to display the Mng. printer screen. On the Mng. printer screen, you can check the printer information registered in the Canon Inkjet Cloud Printing Center, change the printer name, delete printers, add printers, and copy apps. • Check the printer information The registered printer name is displayed. indicates the currently selected printer. indicates that an error occurred on the printer.
When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer. Note • Up to 16 printers are guaranteed to operate for each e-mail address. • Copy apps Select this to copy apps added in the selected printer to another printer.
• Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices This displays the latest notices. The symbol indicates that there is a new unread notice.
• User information This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings. Help/legal notices • The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. Log out • This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink.
• Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Status This screen displays the print status and the print history.
(1) Mng. printer button Press the Mng. printer button to display the Mng. printer screen. On the Mng. printer screen, you can check the printer information registered in the Canon Inkjet Cloud Printing Center, display the printer information update date/time, change the printer name, delete printers, add printers, and copy apps. • Check the printer information The registered printer name is displayed. indicates the currently selected printer. indicates that an error occurred on the printer.
• Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer. Note • Up to 16 printers are guaranteed to operate for each e-mail address.
(3) Menu area The following 4 menu buttons are displayed: • Sort This displays the list of registered apps in the Display area. Drag the app to change the order. When you finish sorting, press the Set sort order button and confirm the order. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them.
◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released or not available in your region. : Can be used with genuine Canon ink. • Properties This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred.
(4) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (5) Information area This display other information, including the privacy statement and other companies' licensing information. (6) Global navigation area The User information, Instructions, and Log out buttons are displayed. Press the User information to change the settings.
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.6 GHz or higher RAM 2 GB or higher Monitor display Resolution 1024 x 768 pixels or higher Number of display colors 24 bits (true-color) or higher OS Browser Windows XP SP3 or later Internet Explorer 8* Mozilla Firefox 18.0.1 or later Google Chrome 24.0.1312.60 or later Internet Explorer 8*, 9 Windows Vista SP1 or later Mozilla Firefox 18.0.1 or later Google Chrome 24.0.1312.
Using Remote UI This service allows you to check printer information and execute utility functions from your computer or smartphone. You can also use the convenient web services presented by Canon. Checking the printer IP address To use this service, first check the IP address of this machine from the operation panel of the machine.
If your LCD monitor is a monochrome model 2. Load one sheet of A4 size or Letter size plain paper 3. On the printer operation panel, select the Setup button, and then select Device settings -> LAN settings -> Print LAN details IP address printing starts. If your printer does not have a LCD monitor 2. Load one sheet of A4 size or Letter size plain paper 3. Hold down the Stop button until the Alarm lamp flashes 15 times 4. Release the button Printing of the network setup information starts.
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the machine utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver. Checking Your Environment First, check your environment.
3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note • The printer options differ depending on the app and model you are using.
• Copies: Select the number of print copies. • Duplex Printing: If the model supports duplex printing, you can select On or Off. • Range: The page range can be used only with specific app and file types (such as PDF files). 5. For 1 Copy, click + or - to set the number of required copies. 6. For Duplex Printing, click On to enable duplex printing or click Off to disable the function. 7.
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the machine: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the machine to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice. Tap the Print icon and display the print job list. Tap the print job to be canceled, and then tap Cancel Print.
Note • After you turn on the machine, it may take few minutes before the machine can communicate through a wireless LAN connection. Confirm that the machine is connected to the wireless LAN, and then try printing. • If Bonjour on the machine is disabled, AirPrint cannot be used. Check the LAN settings on the machine, and enable Bonjour. Note • The windows used in the explanations may differ from those displayed by your Apple product or app.
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols Loading Paper / Originals Loading Paper Loading Originals Inserting the USB Flash Drive Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Comp
Safety Guide Safety Precautions Regulatory and Safety Information 75
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet. • Do not place the machine with its back attached to the wall.
Regulatory and Safety Information About the disposal of the battery (For models containing lithium battery) Dispose of used batteries according to the local regulations. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1.
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. Connection to party lines is subjected to state tariffs.
operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). Pre-Installation Requirements Notice This equipment meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface.
Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary telephone port is not specifically designed for 3-wire connected equipment that may not respond to incoming ringing when attached to this port. Users in Jordan This printer contains WLAN Module approved by TRC/LPD/2013/130 Name of WLAN Module : K30357 European Union (and EEA) only.
Power Consumption and Activation Time The amount of electricity a device consumes depends on the way the device is used. This product is designed and set in a way to allow you to reduce your electricity costs. After the last print it switches to Ready Mode. In this mode it can print again immediately if required. If the product is not used for a time, the device switches to its Power Save Mode. The devices consume less power (Watt) in these modes.
Main Components and Basic Operations Main Components About the Power Supply of the Machine LCD and Operation Panel Entering Numbers, Letters, and Symbols 83
Main Components Front View Rear View Inside View Operation Panel 84
Front View (1) operation panel Use to change the settings of the machine or to operate it. Operation Panel (2) ADF (Auto Document Feeder) Load a document here. The documents loaded in the document tray are scanned automatically one sheet at a time. Loading Documents in the ADF (Auto Document Feeder) (3) document feeder cover Open when clearing jammed documents. (4) document guides Adjust these guides to match the width of document in the ADF. (5) document tray Open to load a document in the ADF.
Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection. (9) paper output cover Open to replace the FINE cartridge or remove jammed paper inside the machine. (10) paper guides Align with both sides of the paper stack. (11) front tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
* The Bluetooth Unit is not available in some countries or regions depending on the local laws and regulations. For details, contact the service center. Warning • Do not connect any equipment other than the USB flash drives and optional Bluetooth Unit BU-30 to the USB flash drive port of the machine. This may cause fire, electric shock, or damage to the machine. Important • Do not touch the metal casing.
Rear View (1) transport unit Open to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) telephone line jack Connect the telephone line. (4) external device jack Connect an external device such as telephone or answering machine. (5) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
Inside View (1) ink cartridge lock lever Locks the FINE cartridge into place. (2) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (3) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. (4) head cover Opens to enable replacement of the FINE cartridge. The head cover will open automatically when you open the paper output cover.
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button (POWER lamp) Turns the power on or off. Lights or flashes green to indicate the power status. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (2) COPY button Switches the machine to the copy mode. (3) FAX button Switches the machine to the fax mode.
(13) Back button Returns the LCD to the previous screen. This button is also used to delete a character under the cursor when entering characters, such as when entering a name for registration. (14) Setup button Displays the Setup menu screen. With this menu, you can perform machine maintenance and change machine settings. (15) SCAN button Switches the machine to the scan mode. (16) FAX Memory lamp Lights when there are received or unsent documents stored in the machine's memory.
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 93
Confirming that the Power Is On The POWER lamp is lit green when the machine is turned on. Even if the LCD is off, if the POWER lamp is lit, the machine is on. Note • It may take a while for the machine to start printing immediately after you turn on the machine. • The LCD will turn off if the machine is not operated for about 5 minutes. To restore the display, press any button except the ON button or perform the print operation. The display will be also restored when receiving faxes.
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The POWER lamp flashes and then remains lit green. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. • If the Alarm lamp lights up or flashes orange and an error message is displayed on the LCD, see A Message Is Displayed. Turning off the machine 1. Press the ON button to turn off the machine.
Notice for the Power Plug/Power Cord Check the power plug/power cord once a month to confirm that it does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced. • If the power cord is unplugged, the date/time settings will be reset and all documents stored in the machine's memory will be lost.
LCD and Operation Panel The mode button (A) on the operation panel allows you to switch between the copy mode, scan mode, fax mode, or setup menu screen. Pressing the Menu button (B) in the respective modes shows the menu screen to select various functions or settings. Selecting a Menu or Setting Item On the menu screen or settings screen, use the the OK button (D) to proceed with the procedure.
Entering Numbers, Letters, and Symbols The machine allows you to enter characters using the Numeric buttons when entering information, such as unit name, a recipient's name for memory dial, etc. Switching the Input Mode Each time the Tone button is pressed, the input mode is switched in the following order: lowercase mode (:a), uppercase mode (:A), then numeric mode (:1). The current input mode appears at the upper right corner of the LCD.
abcåäáàãâæç ABCÅÄÁÀÃÂÆÇ 2 2 defëéèê DEFËÉÈÊ 3 3 gh i ï í ì î GH I Ï Í Ì Î 4 4 jkl JKL 5 5 mnoñøöóòõô MNOÑØÖÓÒÕÔ 6 6 pqrsþ PQRSÞ 7 7 tuvüúùû TUVÜÚÙÛ 8 8 wxyzý WXYZÝ 9 9 0 0 - . SP*1 # ! " , ; : ^ ` _ = / | ' ? $ @ % & + ( ) [ ] { } < > \*2 ~*2 Switch the input mode. *1 "SP" indicates a space. *2 Displayed only when entering characters in the LAN settings.
Loading Paper / Originals Loading Paper Loading Originals Inserting the USB Flash Drive 101
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 102
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper. For the page size and paper weight you can use for this machine, see Media Types You Can Use. 1. Prepare paper.
2. Use the right paper guide (A) to slide both paper guides all the way out. 3. Load the paper in the center of the front tray WITH THE PRINT SIDE FACING DOWN. Push the paper stack all the way to the back of the front tray. 4. Slide the right paper guide (A) to align the paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (B).
Note • Do not overload paper by stacking until the top of the stack touches the paper guides. • Load small size paper, such as 4" x 6" (10 x 15 cm), by pushing it in all the way to the back of the front tray. 5. Open the output tray extension. 3. Open the paper output tray. 1. Open the paper output tray gently, and extend the paper output support.
Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing. Note • After loading paper, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
2. Use the right paper guide (A) to slide both paper guides all the way out. 3. Load the envelopes in the center of the front tray WITH THE ADDRESS SIDE FACING DOWN. The folded flap of the envelope will be faced up on the left side. (B) Rear side (C) Address side Push the envelopes all the way to the back of the front tray. Up to 5 envelopes can be loaded at once. 4. Slide the right paper guide (A) to align the paper guides with both sides of the envelopes.
Note • Do not overload envelopes by stacking until the top of the stack touches the paper guides. 5. Open the output tray extension. 3. Open the paper output tray. 1. Open the paper output tray gently, and extend the paper output support. Important • Be sure to open the paper output tray when printing. If not open, the machine cannot start printing.
Note • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper)*1 • Envelopes*2 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
Note • Printing of envelopes from the operation panel is not supported. Standard sizes: • • • • • • • • • • Letter Legal A5 A4 B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 8" x 10" (20 x 25 cm) Envelope DL Envelope Com 10 Non-standard sizes: You can print on non-standard size paper within the following ranges. • Minimum size: 3.50 x 5.00 inches (89.0 x 127.0 mm) • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range.
Paper Load Limit Commercially Available Papers Media Name Front Tray Paper Output Tray Plain Paper (including recycled paper)*1 Approx. 100 sheets Approx. 50 sheets Envelopes 5 envelopes *2 Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper ). Paper for printing photos: Media Name
*1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 We recommend that you remove the previously printed envelope from the paper output tray before continuously printing to avoid blurs and discoloration.
Media Type Settings on the Operation Panel Commercially Available Papers Media Name Settings in Media type Plain Paper (including recycled paper) Plain paper Canon Genuine Papers Paper for printing photos: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 117
Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision. Note • With performing Automatic Duplex Printing and Duplex (Two-sided) Copying, the printable area will be 0.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm) 8" x 10" (20 x 25 cm) 7.73 x 9.69 inches (196.4 x 246.0 mm) Recommended printing area (A) 1.28 inches (32.5 mm) (B) 1.32 inches (33.5 mm) Printable area (C) 0.12 inch (3.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.28 inches (32.5 mm) (B) 1.32 inches (33.5 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm) (F) 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.
Loading Originals Position to Load Originals Loading Originals on the Platen Glass Loading Documents in the ADF (Auto Document Feeder) How to Load Originals for Each Function Originals You Can Load 122
Position to Load Originals The machine has two positions to load originals: platen glass and ADF (Auto Document Feeder). Select the position to load the original according to the size, type, or usage. Originals You Can Load Loading Documents, Photos, or Book on the platen glass Loading Two or More Sheets of Document of the Same Size and Thickness in the ADF You can also load a sheet of document in the ADF. Note • To scan the original at optimum quality, load it on the platen glass.
Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. Important • When opening or closing the document cover, do not touch the buttons and LCD on the operation panel. Doing so may result in an unexpected operation. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important • Be sure to observe the following when loading the original on the platen glass.
Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy, fax, or scan.
Loading Documents in the ADF (Auto Document Feeder) Note • To scan a document at optimum quality, load it on the platen glass. 1. Make sure that any original has been removed from the platen glass. 2. Load a document in the ADF. 1. Open the document tray. 2. Insert the document in the document tray until you hear a beep sound. Load the document WITH THE SIDE TO SCAN FACING UP in the document tray. Originals You Can Load Note • When you set the alarm to be silent in Sound control of Dev.
How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly.
◦ select Photo for Document type and specify Auto scan(A) -Singl for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass. Portions placed on the diagonally striped area cannot be scanned.
Originals You Can Load platen glass Item Types of originals Details - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) - Documents that are not suitable for the ADF Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Quantity 1 sheet or multiple sheets* Thickness Max. 0.39 inch (10 mm) * Two or more originals can be loaded on the platen glass depending on the selected function.
• • • • • Paper with sticky notes Carbon paper or carbon-backed paper Surface treated paper Onion skin or thin paper Photo or thick paper 131
Inserting the USB Flash Drive Inserting the USB Flash Drive Removing the USB Flash Drive 132
Inserting the USB Flash Drive Note • This device incorporates exFAT technology licensed from Microsoft. • If your USB flash drive cannot be inserted into the USB flash drive port of the machine, you may be required to use an extension cable for the USB flash drive. Purchase it at electronics retail stores. • Some USB flash drives may have recognition problem, and these devices may not guarantee proper operation of the machine. • You may not be able to use USB flash drives with security function. 1.
Removing the USB Flash Drive 1. Make sure that the machine is not writing data to the USB flash drive. A message is displayed on the LCD during such operations. Important • Do not remove the USB flash drive or turn off the power while the machine is writing to it. Note • If your USB flash drive has the access lamp, refer to the instruction manual supplied with the USB flash drive to check if the writing operation is completed on the USB flash drive. 2. Remove the USB flash drive.
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 135
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • For information on the compatible FINE cartridge, refer to the printed manual: Safety and Important Information. Replacing Procedure When you need to replace a FINE cartridge, follow the procedure below.
Both color ink and black ink are also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the machine. When ink runs out, replace the FINE cartridge immediately with a new one. Useful Information about Ink 1. Make sure that the power is turned on, open the front cover (C), then open the paper output tray (D). 2. Open the paper output cover (E).
• If the paper output cover is left open for more than 10 minutes, the FINE cartridge holder moves to the far right and the Alarm lamp lights. In this case, close the paper output cover, then open it again. 3. Remove the empty FINE cartridge. 1. Push down the ink cartridge lock lever until it clicks. 2. Remove the FINE cartridge. Important • Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area.
Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully. • Be careful not to stain your hands and the surrounding area with ink on the removed protective tape. • Do not reattach the protective tape once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. • Do not touch the electrical contacts or print head nozzle on a FINE cartridge.
2. Push up the ink cartridge lock lever to lock the FINE cartridge into place. The FINE cartridge is locked into place when the ink cartridge lock lever clicks. Important • Check if the FINE cartridge is installed correctly. • The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 6. Close the paper output cover (H).
Note • If the error message appears after the paper output cover is closed, take appropriate action. A Message Is Displayed • When you start printing after replacing the FINE cartridge, the machine starts cleaning the print head automatically. Do not perform any other operations until the machine completes the cleaning of the print head. • If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, align the print head.
Checking the Ink Status Checking the Ink Status with the LCD on the Machine You can also check the ink status on the computer screen.
Checking the Ink Status with the LCD on the Machine Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide.
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 144
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 145
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status with the LCD on the Machine • Check if the FINE cartridge is installed correctly.
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after cleaning the print head twice: Step4 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the front tray. 3.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required. (D) Good (E) Bad (lines are missing) If there are horizontal white streaks in the pattern (B): Cleaning the print head is required.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Clean the print head. 1. Press the Setup button. The Setup menu screen will appear. 2. Use the or button to select Maintenance, then press the OK button.
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. 1. Make sure that the power is turned on. 2. Clean the print head deeply. 1. Press the Setup button. The Setup menu screen will appear. 2. Use the or button to select Maintenance, then press the OK button.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2.
Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning. 5. Scan the print head alignment sheet to adjust the print head position. 1. Confirm the message, then load the print head alignment sheet on the platen glass.
Note • The print head alignment sheet cannot be scanned if it is loaded in the ADF (Auto Document Feeder). 2. Close the document cover gently, then press the Color or Black button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. When adjusting the print head position is complete, remove the print head alignment sheet on the platen glass.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 155
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the machine is on and then click OK. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern.
Cleaning Inside the Machine Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. 3.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the machine Remove all sheets of paper from the front tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears. 4.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears.
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this machine, you can adjust the print head either automatically or manually.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. (A) Least noticeable horizontal streaks (B) Most noticeable horizontal streaks 9. Confirm the displayed message and click OK The second pattern is printed. 10.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. 12. Check the printed pattern Enter the numbers of the patterns with the least noticeable horizontal stripes in the associated boxes, and click OK.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Aligning the Print Head Position Automatically from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This machine supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the machine is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the ADF (Auto Document Feeder) Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) 167
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory.
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord. • The machine cannot send or receive faxes when the power is turned off.
Cleaning the ADF (Auto Document Feeder) Be sure to use a soft, clean, lint-free and dry cloth to clean the ADF (Auto Document Feeder). Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • The power cannot be turned off while the machine is sending or receiving a fax, or when unsent faxes are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before unplugging the power cord.
3. With the prepared cloth, wipe off any paper dust from the inside of the document feeder cover (A). 4. After wiping, close the document feeder cover by pushing it until it clicks into place. 5. Close the document tray.
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market 1. Make sure that the power is turned on and remove any paper from the front tray. 2. Open the paper output tray. 3.
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on and remove any paper from the front tray. 2. Prepare paper. 1.
LCD and Operation Panel 3. Use the or button to select Bottom cleaning, then press the OK button. The paper cleans the inside of the machine as it feeds through the machine. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the machine may be stained.
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings on the LCD Updating the Firmware of the Machine 175
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 176
Checking the Ink Status from Your Computer You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you know. 2. If necessary, click Ink Details You can check the ink-related information.
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... (Save As...) from the Presets 3.
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using Mac OS X v10.8 or Mac OS X v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. • If you are using Mac OS X v10.6.8 On Presets in the Print dialog, select the name of printing profile you want to delete. 2. Delete the printing profile • If you are using Mac OS X v10.8 or Mac OS X v10.
Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing. The procedure for specifying the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2.
Managing the Machine Power This function allows you to manage the machine power from the printer driver. The procedure for managing the machine power is as follows: Power Off The Power Off function turns off the machine. When you use this function, you will not be able to turn the machine on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Reducing the Machine Noise The silent function allows you to reduce the operating noise of this machine. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: 1.
Make sure that the machine is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
Changing the Machine Operation Mode If necessary, switch between various modes of machine operation. The procedure for configuring Custom Settings is as follows: 1. Make sure that the machine is on, and then select Custom Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the machine, a message may be displayed because the computer cannot access the function information that was set on the machine.
Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment. If the printing results are unsatisfactory even after you execute automatic head alignment, execute manual head alignment. Check this check box to perform the manual head alignment. Uncheck this check box to perform the automatic head alignment.
Changing the Machine Settings on the LCD Changing the Machine Settings on the LCD Fax settings Output settings LAN settings Dev. user settings Mob.
Changing the Machine Settings on the LCD This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amt. as an example. Note • The * (asterisk) on the LCD indicates the current setting. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button.
About Quiet setting 188
Fax settings This section describes the setting items in Fax settings. Easy setup TEL no. registration FAX user settings Adv. FAX settings Auto print settings Auto save setting Security control Note • Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST. Summary of Reports and Lists Easy setup The machine must be set up depending on your telephone line and use of the faxing function. Follow the procedure according to the instructions on the LCD.
Note • This setting may not be available depending on the country or region of purchase. Adv. FAX settings • Auto redial Enables/disables automatic redialing. If you select ON, you can specify the maximum number of redial attempts and the length of time the machine waits between redial attempts. • Dial tone detect Avoids mistransmission when reception and transmission occur at the same time. If you select ON, the machine transmits the fax after confirming the dial tone.
Transmission/Reception of Faxes Using ECM ◦ TX start speed Selects the fax transmission speed. Ex: The following settings are available. 33600 bps/14400 bps/9600 bps/4800 bps The * (asterisk) on the LCD indicates the current setting. The fax transmission start speed will be faster as the value is bigger. Some of settings are not available depending on the country or region of purchase.
• TX report Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax. If you print the report, select Print error only or Print for each TX. If you select Print error only or Print for each TX, you can specify the print setting that the first page of the fax is printed along with the report. • RX report Selects whether to print RX REPORT automatically after receiving a fax. If you print RX REPORT, select Print error only or Print for each RX.
Note • This setting may not be supported depending on the country or region of purchase. Contact your telephone company to confirm whether it provides this service.
Output settings • Prevent abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amt. Selects the amount of image that extends off the paper when copying in Borderless (full). Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page.
LAN settings • WLAN activ./inactiv. Activates/deactivates wireless LAN. • Wireless LAN setup If your access point is compatible with WPS, set up wireless LAN following the on-screen instructions. If not, select one of the setup methods below. ◦ Standard setup Select when you perform settings for wireless LAN manually using the operation panel of the machine. ◦ WPS Select when you perform settings for wireless LAN using Wi-Fi Protected Setup (WPS).
Setting items when you use WSD (one of the network protocols supported in Windows 8, Windows 7, and Windows Vista). Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is activated, the printer icon is displayed on the Network Explorer in Windows 8, Windows 7 and Windows Vista. WSD scan from dev. Selecting Active allows you to transfer the scanned data to the computer using WSD. Timeout setting Specifies the timeout length.
Dev. user settings • Date/time setting Sets the current date and time. Setting the Sender Information • Date display format Sets the format of dates displayed on the LCD and printed on sent faxes. • DST setting Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at certain periods of the year. You can set your machine to automatically change the time by registering the date and time that daylight saving time (summer time) begins and ends.
• Key repeat Enables/Disables continuous input by pressing and holding down the number of copies, the zoom ratio, etc. button when setting the • Device info sending Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select ON to send the printer usage information to Canon server.
Mob. phone settings When printing from a mobile phone through Bluetooth communication, select the print settings such as page size, media type, and so on. For details on how to print from a mobile phone through Bluetooth communication: Printing from Mobile Phone via Bluetooth Communication Note • This menu is displayed only when the optional Bluetooth Unit is attached. button and press the OK button, the next setting item • After a setting item is fixed using the appears. Specify each item in sequence.
Bluetooth settings You can change the device name of the machine, passkey, and so on in the Bluetooth settings. For details on how to print from a mobile phone through Bluetooth communication: Printing from Mobile Phone via Bluetooth Communication For details on how to print from a computer through Bluetooth communication: About Bluetooth Communication Note • This menu is displayed only when the optional Bluetooth Unit is attached.
Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Current version is available when WLAN inactive is selected for WLAN activ./inactiv. in LAN settings. • Install update Performs the firmware update of the machine. Updating the Firmware of the Machine • Current version You can check the current firmware version.
Reset setting Reverts all settings you made to the machine back to default. However, some data may not be changed, depending on the current usage state of your machine. • Web service setup Reverts the Web service settings back to the default. • LAN settings Reverts the LAN settings back to the default. • Telephone no. data Reverts the telephone/fax number settings to default. • Setting data Reverts the settings such as the paper size, media type, or other setting items back to the default.
About ECO settings You can set automatic duplex printing as a default. Follow the procedure below to use duplex printing. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select ECO (2-sided), then press the OK button. 4. Use the button to select the item you want to use duplex printing, then press the OK button. 5. Use the button to select ON, then press the OK button.
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. In addition, you can specify the time range to reduce the operating noise. Important • Set the current date and time in advance. Setting the Sender Information Follow the procedure below to perform setting. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3.
Before Using the Machine with the Access Point Mode When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance. Setting Procedure When Using the Machine with the Access Point Mode 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button. 4.
• While you are using the machine with the access point mode, you cannot perform the operations below.
Updating the Firmware of the Machine You can update the firmware of the machine via Internet. Important • When you use this function, it is necessary that the machine be connected to the LAN and the Internet connection is available. • If the firmware update is carried out, all faxes stored in the machine's memory are deleted. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button.
Important • Do not turn the machine off until the firmware update is complete. In addition, the machine turns off automatically and turn on again while the firmware update is in progress. • While the firmware update is in progress, do not change the network settings such as an access point or a router settings. Note • If faxes are stored in machine's memory, the screen to confirm if you delete the stored faxes is displayed.
Information about Network Connection Useful Information about Network Connection 209
Useful Information about Network Connection Initial Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information 210
Initial Values Set at Factory (Network) Item Initial Values WLAN activ./inactiv. WLAN inactive SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name XXXXXX000000 Enable/disable IPv6 Active Enable/disable WSD Active Timeout setting 1 minute Enab./disab.
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The MAC address or the printer name specified by Bonjour is displayed at the end of the printer name on the detection result screen. Select a printer with checking the MAC address or the printer name specified by Bonjour set to the printer against the printer name on detection result screen.
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
Printing Out Network Setting Information You can print out the network settings of the machine such as its IP address and SSID. Important • This print out contains valuable information about your computer. Handle it with care. 1. Make sure that the machine is turned on. 2. Load a sheet of A4 or Letter-sized plain paper. 3. Press the Setup button. The Setup menu screen is displayed. 4. Use the button to select Device settings, then press the OK button. 5.
IPv6 IP Address *1 Selected IP Address (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX IPv6 Default Gateway *1 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length*1 Subnet Prefix Length XXX IPsec*2 IPsec setting Active Security Protocol*2 Method of the Security Protocol ESP/ESP & AH/AH Wireless LAN DRX Discontinuous reception (wireless LAN) Enable/Disable Other Settings Other settings - Printer Name Printer name Printer name (Up to 15 characters) WSD WS
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 217
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA or WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 218
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as an access point or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable. 2. Printers: Printer name, type, and connection destination are displayed. The selected printer can be set up or be modified. 3. Update Performs printer detection again.
4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Canon IJ Network Tool Menus This section describes the menus in Canon IJ Network Tool. 1. Canon IJ Network Tool menu About Canon IJ Network Tool Displays the version of this application. Quit Canon IJ Network Tool Exits IJ Network Tool. 2. View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status. Refresh Updates and displays the contents of Printers: to the latest information.
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. Note • This screen is not available depending on the printer you are using.
The network name (SSID) of the wireless LAN is displayed. Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. 3. Search... The Access Points screen is displayed to select an access point to connect to. Access Points Screen Note • When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings. 4.
6. TCP/IP Setting: Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your wireless LAN router or access point.
2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID). Note • Make sure that the access point is turned on. 3. Set Click to set the network name (SSID) in Network (SSID): on the Wireless LAN sheet.
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. 1. Start up IJ Network Tool. 2. Select the printer in Printers:.
Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station. • Select 1 for Key ID:.
Changing the WPA or WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
Note • This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Wired LAN button. 5. Change the settings or confirm. Click OK after changing configuration.
Changing the Settings in the Admin Password Sheet 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. 5. Change the settings or confirm. 1. Use admin password Set a password for the administrator with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
Enter Password Screen The following screen is displayed if an administrator password is set to the printer. • Admin Password Enter the admin password that was set. For security purposes, your password is not displayed as you type it. • OK Click this item after you enter the admin password. • Cancel This item returns you to list of detected printers. If you do not enter the correct admin password, you cannot operate the printer.
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Status from the View menu. The Status screen is displayed and you can check the printer status and connection performance. 1. Signal Level: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 2.
The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable. Be sure to use a radio channel that does not interfere with other access points.
Initializing the Network Settings of the Machine Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Maintenance... from the Settings menu. 1.
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 238
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1. Insert a memory card into the card slot of the machine. 2. Check the current printer name.
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. • If you use the memory card stored the large size files or many files, a large amount of card access may be generated. In this case, the operation in the memory card may be impossible or slow.
About Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M N P R S T U W A • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Ad-hoc Client computer and machine setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same SSID/network name communicate directly with each other.
• Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the access point.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. I • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.
• Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. L • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication. M • MAC Address (AirPort ID) Also known as the physical address.
• PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network. S • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or an access point name. SSID distinguishes one wireless LAN from another to prevent interference.
U • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. W • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
• WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP, WPA, or WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 249
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a small amount.
Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the machine smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the FINE cartridge left installed in the machine, press the ON button to turn off the power. This allows the machine to automatically cap the print head, thus preventing it from drying.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 USB Flash Drive Port: Bluetooth v2.0 (Option) *2*3 USB flash drive LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *4 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.
* With the Front Cover retracted. Weight Approx. 18.7 lb (Approx. 8.5 kg) * With the FINE Cartridges installed. Canon FINE Cartridge Total 1792 nozzles (BK 640 nozzles, C/M/Y each 384 nozzles) ADF capacity A4 or Letter size: max. 30 sheets (20 lb/75 g /m2 paper), up to 0.12 inch/3 mm in height Legal size: max. 5 sheets (20 lb/75 g /m2 paper), up to 0.02 inch/0.5 mm in height Other sizes: 1 sheet Copy Specifications Multiple copy max.
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.) Color: Approx. 1 minute/page at 33.6 kbps (Based on Canon COLOR FAX TEST SHEET.) Gradation Black: 256 levels Color: 24 bit Full Color (RGB each 8 bit) Density adjustment 3 levels Memory Transmission/reception: approx. 50 pages (Based on ITU-T No.1 chart for US specifications and Canon FAX Standard chart No.1 for others, both in standard mode.
WPS (Push button configuration/PIN code method) WCN (WCN-NET) Cableless setup Other Features: Administration password Minimum System Requirements Conform to the operating system's requirements when higher than those given here. Windows Operating System Windows 8, Windows 8.1 Windows 7, Windows 7 SP1 Windows Vista SP1, Windows Vista SP2 Windows XP SP3 32-bit only Browser Internet Explorer 8 or later Hard Disk Space 3 GB Note: For bundled software installation.
• Windows: Internet Explorer 8, 9 or 10 is required to install Easy-WebPrint EX. Easy-WebPrint EX for Internet Explorer 9 or 10 can be downloaded from the Canon web site. • • • • Windows: Some functions may not be available with Windows Media Center. Windows: .NET Framework 4 or 4.5 must be installed to use the Windows software. Windows: XPS Essentials Pack is required to print on Windows XP. Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.
Printing Printing from a Computer Printing with Application Software that You are Using (Printer Driver) Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper Printing with the Access Point Mode Printing from a Bluetooth Compliant Device Printing from Mobile Phone via Bluetooth Communication About Bluetooth Communication Handling Precautions Preparation to Use the Bluetooth Unit Printing Data via Bluetooth Communication Basic Procedure for Printing v
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 263
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 264
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this machine is as follows: 1. Check that the machine is turned on 2. Load paper on the machine 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details ( (the disclosure triangle)) to switch the Setup window to the detailed display. 4. Select the paper size For Paper Size, select the paper size to be used.
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the machine.
7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.
Setting the Media Type with the Printer Driver When you use this machine, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this machine. Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Duplex Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) 270
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin.
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Important • When the Amount of Extension slider is set to the rightmost position, the back side of the paper may become smudged. 4. Complete the setup Click Print. When you execute print, the data is printed without any margins on the paper. Important • Borderless printing only supports specific paper sizes. Make sure to select a paper size with the wording "(borderless)" from the Paper Size.
Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position.
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software. 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box.
Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • If you are using Mac OS X v10.8 or Mac OS X v10.7, you can set the Scale rate to a value in the range from 1 to 999%. If you are using Mac OS X v10.6.8, set a value in the range from 1 to 10000%.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon from the list.
4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Duplex Printing The procedure for printing data on both sides of one sheet of paper is as follows: 1. Set duplex printing Check the Two-Sided check box in the Print Dialog. 2. Select Layout from the pop-up menu on the Print Dialog 3.
For Two-Sided, select either Long-Edge binding or Short-Edge binding. 4. Select Margin from the pop-up menu on the Print Dialog 5. Set the stapling margin If necessary, set the Margin width, and to change the Stapling Side, select a setting from the list. Note • Depending on the Two-Sided setting in the Layout pop-up menu, the Stapling Side that can be selected differs. 6. Complete the setup Click Print. When you execute print, duplex printing will be started.
Related Topics Cleaning Inside the Machine Changing the Machine Operation Mode 284
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the machine 2. Select paper size in the Print Dialog Select Postcard or Postcard Double from the Paper Size menu. Important • Return postcards can be used only when you print them from the computer. • When printing a return postcard, always set the paper size to Postcard Double from your application software or the printer driver. • Do not fold the return postcard.
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed. For detailed display, a preview is displayed on the left side of the Print dialog.
Setting Paper Dimensions (Custom Size) You can specify any height and width of paper when that particular size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the Custom Paper Sizes dialog, click +. Untitled will be added to the list. 2.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 288
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the print quality level Move the Quality slider to select the print quality level. 4. Complete the setup Click Print. When you execute print, the image data is printed with the selected print quality level.
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 292
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 296
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
Important • Adjust the slider gradually. 3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. • If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 301
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • If you select ColorSync for Color Matching, then the Intensity appears grayed out and is unavailable.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Quality & Media Color Options Borderless Printing Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Machine Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver) 306
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this machine. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the machine or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can save the attributes of the displayed page as the default settings.
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • If you are using Mac OS X v10.8 or Mac OS X v10.7, you can select Show Presets...
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. You can also set duplex printing. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Scheduler You can set the print start time and print priorities.
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the machine. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Shows the source from which paper is supplied.
Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome 313
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software. Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.
Borderless Printing This dialog allows you to adjust the amount of the document that extends off the paper when borderless printing is performed. Amount of Extension Use the Amount of Extension slider to adjust the amount of the document that extends off the paper. Moving the slider to the right makes the amount larger and moving the slider to the left makes the amount smaller.
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side stapling (Left) / Long-side stapling (Right) Select this option to staple the long side of the paper. Choose left or right.
Canon IJ Printer Utility The Canon IJ Printer Utility allows you to perform machine maintenance or change the settings of the machine. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu. Cleaning Clean the printer to prevent print smudges and clear up clogged print head nozzle.
Related Topics Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 319
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility is launched.
Maintenance of this Machine Cleaning the Print Heads from Your Computer Cleaning Inside the Machine Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode 321
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the machine The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the machine Open System Preferences, and select Print & Scan (Print & Fax).
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Print & Scan (Print & Fax) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click ( The selected print jobs will be deleted.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly.
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 326
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the machine to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as the computer administrator. The installer will prompt you to enter the name and password of the administrative user.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked, and then the disk is mounted. 2. Start the installer Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version) contained in the disk. 3.
Printing Using the Operation Panel of the Machine Printing Template Forms Such As Lined Paper or Graph Paper 331
Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: • Notebook paper You can select three line spacing formats.
• Staff paper You can print staff paper with 10 or 12 staves. Setting on the LCD: ◦ Staff paper 1: 10 staves ◦ Staff paper 2: 12 staves • Handwriting paper You can print handwriting paper. Setting on the LCD: Handwriting paper • Weekly schedule You can print a weekly schedule form. Setting on the LCD: Weekly schedule • Monthly schedule You can print a monthly schedule form. Setting on the LCD: Monthly schedule Printing template forms Print template form following the procedure below. 1.
Printable template forms 6. Use the button to specify whether to perform two-sided printing, then press the OK button. 7. Use the button to specify the paper size, then press the OK button. Note • The * (asterisk) on the LCD indicates the current setting. 8. Make sure that Plain paper is selected, then press the OK button. Note • If any media type other than Plain paper is selected on the LCD, select Plain paper using the button. 9.
Printing with the Access Point Mode When the machine enters the access point mode, you can print from an external device such as a computer or a smartphone without involving an access point. Important • Before you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting. Before Using the Machine with the Access Point Mode 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3.
5. Load paper on the machine. 6. Start printing from an external device such as a computer or a smartphone. Perform printing from the external device and specify the machine as a printer you use. Note • For details on how to print from an external device such as a computer or a smartphone via wireless LAN, refer to the device's or application's instruction manual. • You can also print using PIXMA Printing Solutions. 7. Press the Stop button when printing is completed.
Printing from a Bluetooth Compliant Device Printing from Mobile Phone via Bluetooth Communication 337
Printing from Mobile Phone via Bluetooth Communication This section describes the procedure to print photos through Bluetooth communication from a mobile phone with the optional Bluetooth Unit BU-30. When printing from a mobile phone through Bluetooth communication, refer also to your mobile phone's instruction manual. For the procedure to print through Bluetooth communication from the computer, refer to About Bluetooth Communication.
-Receiver sensitivity and antenna performance of the communication equipment. • Video files cannot be printed. • Depending on your mobile phone, data saved on a memory card may not be printed. • About transmittable data • Due to security settings on the mobile phone, downloaded content or photos downloaded from a URL attached to an E-mail cannot be printed. • Depending on the size of a photo, it may take a while for this machine to start printing after starting wireless communication.
About Bluetooth Communication Handling Precautions Preparation to Use the Bluetooth Unit Printing Data via Bluetooth Communication Basic Procedure for Printing via Bluetooth Communication Bluetooth Settings Specifications 340
Handling Precautions Shipping the Bluetooth Unit 341
Shipping the Bluetooth Unit The Bluetooth unit may not be used in countries or regions other than the country or region where it was purchased due to local laws and regulations. Please note that the use of the Bluetooth unit in such countries or regions may lead to penalties and that Canon should not be liable for such punishment.
Preparation to Use the Bluetooth Unit Bluetooth Unit Attaching to and Removing from the Printer 343
Bluetooth Unit The Bluetooth Unit BU-30 (hereafter referred to as the Bluetooth unit) is an adaptor which can be used with a Canon IJ printer with Bluetooth interface. By attaching the Bluetooth unit to a Canon IJ printer with Bluetooth interface, wireless printing from a Bluetooth enabled device, such as a computer or mobile phone, is possible. Note • Communication is possible in a range of up to about 33 ft. / 10 m depending on the conditions below.
Attaching to and Removing from the Printer Attaching the Bluetooth Unit to the Printer Removing the Bluetooth Unit from the Printer Attaching the Bluetooth Unit to the Printer Attach the Bluetooth unit to the USB flash drive port of the printer in accordance with the following procedure. Refer to Front View for the position of the USB flash drive port. 1. Make sure that the printer is turned on. 2. Insert the Bluetooth unit to the USB flash drive port of the printer.
Important • Store the Bluetooth unit with the cap attached.
Printing Data via Bluetooth Communication Preparation Installing the MP Drivers Checking the Device Name of the Printer Registering the Printer 347
Preparation In order to print via Bluetooth communication with a Mac, the following system requirements must be satisfied. • Computer Mac with the internal Apple Bluetooth module • OS Mac OS X v10.8.5, Mac OS X v10.7, or Mac OS X v10.6.8 In Mac OS X v10.8 to Mac OS X v10.8.4, you cannot print via Bluetooth communication. In order to connect the Bluetooth unit and print via Bluetooth communication, the following steps are required. 1. Check that the Bluetooth unit is properly attached to the printer. 2.
Installing the MP Drivers Note • If you use the printer connecting with a computer, the MP Drivers have already been installed. In this case, move to the next step. Checking the Device Name of the Printer Before connecting the Bluetooth unit to the printer for wireless printing, install the MP Drivers to your computer. If you reinstall the MP Drivers, reinstall them from our website.
Checking the Device Name of the Printer This section describes the procedures for checking the settings of the Bluetooth unit on the LCD of the printer in preparation for Bluetooth printing. If you need more information about the Bluetooth settings, see Setting Bluetooth Printing. 1. Make sure that the printer is turned on. 2. Attach the Bluetooth unit. 3. Display the setting screen on the LCD. Display the Bluetooth settings screen.
Registering the Printer Follow the procedure below to register the printer as a Bluetooth device. 1. Select System Preferences from the Apple menu. 2. Click Print & Scan. In Mac OS X v10.6.8, click Print & Fax. 3. Click the + button. 4. Select the device name of the printer. • In Mac OS X v10.8: 1. Select the device name of the printer from the Add dialog. If the Add dialog is not displayed, click the + button, then click Add Printer or Scanner. The Add dialog is displayed. 2.
• To set the newly registered printer as the default printer when multiple printers are registered, select the printer in Default Printer. The printer will be selected when you open the Print dialog. Now, the settings for printing via Bluetooth communication are ready.
Basic Procedure for Printing via Bluetooth Communication Printing with Computers Printing with Bluetooth Compliant Devices other than a Computer 353
Printing with Computers When using Bluetooth communication, also refer to the computer's instruction manual. When printing from a Bluetooth compliant device other than a computer, see Printing with Bluetooth Compliant Devices other than a Computer. Important • In Mac OS X v10.8 to Mac OS X v10.8.4, you cannot print via Bluetooth communication. Note • Depending on your application software, operations may differ. For details, refer to your software application's instruction manual.
• "X" is a device name or a digit. The number of digits may differ depending on the printer. • For more information about how to use the MP Drivers functions, refer to Various Printing Methods. 6. Specify the required settings. 1. Select Print on the application software's File menu. The Print dialog opens. 2. Select the printer to which you attached the Bluetooth unit such as "Canon XXX series-X" from Printer. 3. Select Quality & Media in the popup menu. 4.
Printing with Bluetooth Compliant Devices other than a Computer The LCD of the printer allows you to perform settings for printing using Bluetooth compliant devices other than a computer. When you print with one of these devices, also refer to your device's instruction manual. When printing from a computer, see Printing with Computers. Note • Mobile phones, PDAs and digital cameras supporting OPP (Object Push Profile) or BIP (Basic Imaging Profile) can print photos.
Bluetooth Settings Setting Bluetooth Printing Bluetooth settings Screen 357
Setting Bluetooth Printing 1. Make sure that the printer is turned on. 2. Attach the Bluetooth unit. Note • When the Bluetooth unit is properly attached to the printer, the message is displayed on the LCD. 3. Display the setting screen on the LCD. Display the Bluetooth settings screen. 4. Select the contents which you want to set on the LCD. Note • For information about how to set a media type and a paper size when printing from a mobile phone, refer to Mob. phone settings.
Bluetooth settings Screen 1. Device name Displays the device name of the printer to which the Bluetooth unit is attached. 2. Access refusal Selecting ON will disable searching of this printer by a Bluetooth-compatible device. 3. Security settings Select Enable and then specify the security mode to activate the passkey set on the Passkey screen. 4. Passkey You can change the passkey. The passkey refers to an identification number to be determined.
Security settings Screen • Enable Selecting Enable allows you to choose either of the security modes below. ◦ Mode 3 (recommend) This mode is activated on link level enforced security. The passkey will be required when a Bluetooth device communicates with the printer. Normally select this mode. ◦ Mode 2 This mode is activated on service level enforced security. The passkey will be required when printing through the Bluetooth communication.
Specifications Communication method Bluetooth v2.0 Maximum Speed 1.44 Mbps Output Bluetooth Power Class 2 Communication distance Line-of-sight distance: approx. 33 ft.
Copying Making Copies Basic Setting Items for Copying Reducing or Enlarging a Copy Two-Sided Copying About Special copy Menu Copying Two Pages to Fit onto a Single Page Copying Four Pages to Fit onto a Single Page Copying Thick Originals Such as Books Copying without Borders Collated Copying 362
Making Copies This section describes the basic procedure to perform standard copying. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. Note • When ON is selected for Copy on ECO (2-sided), the Two-sided copy standby screen is displayed as shown below. You can copy two original pages or a two sided page onto the both sides of a single sheet of paper. Follow the procedure below to deactivate two-sided copying temporarily. 1.
7. Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying. Remove the original on the platen glass or from the document output slot after copying is complete. Important • If you load the original on the platen glass, do not open the document cover or remove the original while Scanning... is displayed on the screen. • If you load the original in the ADF, do not move the original until copying is complete.
Setting Items for Copying You can change the copy settings such as the page size, media type, and intensity. Press the Menu button, use the Use the displayed. button to select a setting item, then press the OK button. button to adjust each setting item, then press the OK button. The next setting item is The LCD returns to the Copy standby screen when all the settings are complete. Note • The * (asterisk) on the LCD indicates the current setting.
• Media type Select the media type of the loaded paper. Ex: • Image quality Select the image quality according to the original. Ex: Note • If you use Draft with the media type set to Plain paper and the quality is not as good as expected, select Standard or High and try copying again. • Select High to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white.
Note • This setting item is displayed under the following conditions. • When 2-sided copy is selected for Special copy Two-Sided Copying • When ON is selected for Copy on ECO (2-sided) About ECO settings • Stapling side Select the stapling side. Ex: Note • This setting item is displayed under the following conditions.
Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. In the copy mode, press the Menu button, use the OK button. Use the button to select Enlarge/Reduce, then press the button to select the reduction/enlargement method, then press the OK button. Ex: Note • Some of the reduction/enlargement methods are not available depending on the copy menu. • Preset ratio You can select one of the preset ratios to reduce or enlarge copies.
Two-Sided Copying You can copy two original pages or a two-sided page onto the both sides of a single sheet of paper. Note • When ON is selected for Copy on ECO (2-sided), Two-sided copying is set as a default.
If a page size setting or a media type setting that cannot be used in two-sided copying is selected, the LCD displays the following message. 1. Use the button to select the page size, then press the OK button. 2. Use the button to select the media type, then press the OK button. Note • When ON is selected for Copy on ECO (2-sided) and a page size setting or a media type setting that cannot be used in two-sided copying is selected, pressing the COPY button displays the message above on the LCD. 7.
The machine starts scanning the next sheet of document automatically after one sheet of document finishes being scanned. Note • If Memory is full appears on the LCD when scanning, set the image quality to Standard or reduce the number of sheets of documents, then try copying again. If the problem is not resolved, set the image quality to Draft and try copying again. • If you are copying in black & white, print intensity of two-sided copying may differ from that of a singlesided copy.
About Special copy Menu The following menus are selectable in the Special copy menu. • 2-sided copy You can copy two original pages onto the both sides of a single sheet of paper. Two-Sided Copying • Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Copying Thick Originals Such as Books • Borderless copy You can copy images so that they fill the entire page without borders.
Copying Two Pages to Fit onto a Single Page You can copy two original pages or a two sided page onto a single sheet of paper by reducing each image. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button. The Copy menu screen is displayed. 5. Use the button to select Special copy, then press the OK button. 6. Use the button to select 2-on-1 copy, then press the OK button.
If you have the next page to scan, load it on the platen glass and press the OK button. The machine starts copying. If you do not need more scanning, press the tone button to start copying. The machine starts copying. Note • You can add the copying job while printing. Adding the Copying Job (Reserve copy) • When the document has been loaded in the ADF: The machine starts scanning the next sheet of document automatically after one sheet of document finishes being scanned.
Copying Four Pages to Fit onto a Single Page You can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. • When Layout 1 is selected for 4-on-1 layout: • When Layout 2 is selected for 4-on-1 layout: • When Layout 3 is selected for 4-on-1 layout: • When Layout 4 is selected for 4-on-1 layout: 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button.
If a page size setting or a media type setting that cannot be used in 4-on-1 copying is selected, the LCD displays the following message. 1. Use the button to select the page size, then press the OK button. 2. Use the button to select the media type, then press the OK button. 7. Specify the print settings and the layout. Press the Menu button, then use the button to select a setting item. Select 4-on-1 layout, press the OK button, then select the layout.
Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button. The Copy menu screen is displayed. 5. Use the button to select Special copy, then press the OK button. 6.
Copying without Borders You can copy images so that they fill the entire page without borders. 1. Make sure that the machine is turned on. 2. Load the photo paper. 3. Press the COPY button. The Copy standby screen is displayed. 4. Press the Menu button. The Copy menu screen is displayed. 5. Use the button to select Special copy, then press the OK button. 6. Use the button to select Borderless copy, then press the OK button.
Note • Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page. You can change the width to be cropped from the borders of the original image as needed. However, the cropped area will be larger if the extension amount is large. For details: Extended copy amt.
Collated Copying When you select ON for Collate on Copy menu, you can obtain sorted printouts when making multiple copies of a multi-paged original. In addition, you can copy originals on both sides of paper. • When ON is selected: • When OFF is selected: Note • When you use this function, load the original in the ADF. • The number of pages the machine can read varies with the document. If Memory is full appears on the LCD when scanning, reduce the number of document pages to scan and try copying again.
Scanning Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Command
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) 382
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Photos Scanning Documents Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR) IJ Scan Utility Screens 383
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan photos, documents, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • • • • Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc.
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required. When setting is completed, click OK. 4. Click Document. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required. When setting is completed, click OK. Note • Once the settings are made, you can scan with the same settings from the next time. 3.
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note • The following explains how to scan from the item to be placed on the left side. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Scan and Stitch) dialog as required. When setting is completed, click OK. 3.
6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down on the platen.
9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note • Select the Adjust cropping frames checkbox to specify the area to be saved.
Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click again. (Delete). The selected image is deleted, allowing you to scan the item 11. Click Save. The combined image is saved. Note • Refer to "Image Stitch Window" for details on the Image Stitch window. • You can make advanced scan settings in the Settings (Scan and Stitch) dialog displayed by clicking Settings....
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • • • • Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc.
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings....
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) Place multiple documents on the ADF (Auto Document Feeder) and scan at one time. Note • You can scan multiple documents at one time from the ADF when scanning via Auto, Document, Custom, or Driver. Refer to "Scanning with Scanner Driver" for how to scan using the scanner driver. Using Auto Scan The item type is detected automatically. Click Auto and scan.
5. Select Select Source according to the documents to be scanned. To scan only the front side of each document, select Document (ADF/Platen) or Document (ADF Simplex). To scan the front side then the back side of each document, select Document (ADF Manual Duplex). 6. Set the color mode, document size, and scanning resolution as required.
Click Document Scan Orientation Settings... to specify the orientation of the documents to be scanned. In the displayed dialog, you can specify the Orientation and Binding Side. How to place the documents when scanning the back sides depends on the Binding Side. When setting is completed, click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog 7.
Note • The screens for scanning with Orientation set to Portrait are used as examples in the following descriptions. When Long edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents after rotating the output documents 180 degrees. When Short edge is Selected for Binding Side in Document Scan Orientation Settings...: Place the documents without changing the orientation of the output documents. 9. Click OK. Scanning starts. Note • Click Cancel to cancel the scan.
• Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings.... In each Settings dialog, you can also make advanced scan settings.
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select the Check scan results checkbox, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5. Click Photo. Scanning starts. When scanning is completed, the Save Settings dialog appears. Note • Click Cancel to cancel the scan. 6. Change the image order or file save options as required.
Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select Attach to e-mail in Application Settings, then select an e-mail client.
Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
Settings (Auto Scan) Dialog Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message. Note • Click Cancel to cancel the scan. • The scanned images are saved according to the settings made in the Settings dialog.
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in TextEdit (included with Mac OS). Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Document Scan.
Note • When My Image Garden is specified, after the image is scanned, the text in the image is extracted and appears in TextEdit (included with Mac OS). 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application. Note • Click Cancel to cancel the scan. • Text displayed in TextEdit (included with Mac OS) is for guidance only. Text in the image of the following types of documents may not be detected correctly.
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Photo Scan) Dialog Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (Save to PC (Auto)) Dialog Settings (Save to PC (Photo)) Dialog Settings (Save to PC (Document)) Dialog Settings (General Settings) Dialog Network Selection Screen Data Format Settings Dialog Save Settings Dialog Image Stitch Window 412
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon. Product Name Displays the name of the product that IJ Scan Utility is currently set to use. If the displayed product is not the one you want to use, select the desired product from the list.
Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Settings Dialog There are three tabs in the Settings dialog: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Important • When the Settings dialog is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. • When using your scanner or printer with network connection, the Settings (Save to PC (Auto)) dialog does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear.
Refer to "Placing Items (When Scanning from a Computer)" for how to place items. • When scanning two or more documents from the ADF (Auto Document Feeder), place documents of the same size. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen.
Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu.
Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear. (1) Scan Options Area Select Source Photo is selected.
When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Compress scanned images upon transfer Compresses scanned images when transferring them to a computer.
Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. Check scan results Displays the Save Settings dialog after scanning. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu.
Settings (Document Scan) Dialog Click Document Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
Note • When Document (ADF/Platen) is selected and documents are placed both on the platen and ADF, those placed on the ADF will be scanned. Color Mode Select the color mode in which to scan the item. Important • To select Black and White, deselect the Compress scanned images upon transfer checkbox. Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK.
Important • Binding Side cannot be specified when scanning only the front side of each document. Compress scanned images upon transfer Compresses scanned images when transferring them to a computer. This is useful when your scanner or printer and computer are connected with a slow interface such as USB1.1 or a network. Image Processing Settings Click (Right Arrow) to set the following. Note • The displayed items vary by Select Source and Color Mode.
Reduce gutter shadow/Reduce gutter shadow (platen) Reduces gutter shadows that appear between pages when scanning open booklets. Important • This function is available only when scanning from the platen. • Available only when the Compress scanned images upon transfer checkbox is not selected. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction" for details.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. • When Start OCR is selected in Application Settings, you cannot select PDF or PDF (Multiple Pages).
Start OCR Select this when you want to convert text in the image into text data using specified OCR software. You can specify the application from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Custom Scan) Dialog Click Custom Scan on the dialog. (Scanning from a Computer) tab to display the Settings (Custom Scan) In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
• To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly.
Note • Only Auto is available when Select Source is Auto. • Only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. Document Scan Orientation Settings... This appears when you select ADF or Auto for Select Source. Click to display the Document Scan Orientation Settings dialog in which you can set the orientation and binding side of the documents to be scanned from the ADF. Important • Binding Side cannot be specified when scanning only the front side of each document.
• When Select Source is Magazine or Document: Note • The displayed items vary by Select Source and Color Mode. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • Available only when the Compress scanned images upon transfer checkbox is not selected. • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function.
• Documents in which the text lines are inclined more than 10 degrees or the angles vary by line • Documents containing both vertical and horizontal text • Documents with extremely large or small fonts • • • • Documents with small amount of text Documents containing figures/images Hand-written text Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document.
Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder.
Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Scan and Stitch) Dialog Click Scan and Stitch on the Stitch) dialog. (Scanning from a Computer) tab to display the Settings (Scan and In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available. • When Select Source is Photo: Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
The default save folder is the Pictures folder. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. Check scan results Displays the Save Settings dialog after scanning. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu.
Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear.
Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files and their compression type, and the data format in which to save images scanned with Auto Scan. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu. The default save folder is the Pictures folder.
You can specify the application from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Save to PC (Auto)) Dialog Click Save to PC (Auto) on the to PC (Auto)) dialog. (Scanning from the Operation Panel) tab to display the Settings (Save In the Settings (Save to PC (Auto)) dialog, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Auto is selected. Resolution Auto is selected.
Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format.
Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Save to PC (Photo)) Dialog Click Save to PC (Photo) on the (Save to PC (Photo)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Photo)) dialog, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel. Resolution Set from the operation panel.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Set from the operation panel. Settings... Click to display the Data Format Settings dialog in which you can set the quality of the images to be saved, keyword search of PDF files, and the data format in which to save images scanned with Auto Scan.
Settings (Save to PC (Document)) Dialog Click Save to PC (Document) on the (Save to PC (Document)) dialog. (Scanning from the Operation Panel) tab to display the Settings In the Settings (Save to PC (Document)) dialog, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area (1) Scan Options Area Paper Size Set from the operation panel.
Compress scanned images upon transfer Compresses scanned images when transferring them to a computer. This is useful when your scanner or printer and computer are connected with a slow interface such as USB1.1 or a network. Image Processing Settings Click (Right Arrow) to set the following. Apply Auto Document Fix Select this checkbox to sharpen text in a document or magazine for better readability. Important • Available only when the Compress scanned images upon transfer checkbox is not selected.
• • • • Documents with small amount of text Documents containing figures/images Hand-written text Documents containing both vertical and horizontal lines (tables) Note • Scanning takes longer than usual when you enable Correct slanted text document. Detect the orientation of text document and rotate image Automatically rotates the image to the correct orientation by detecting the orientation of text in the scanned document.
Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in. You can specify the folder from the pop-up menu. Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Product Name Displays the name of the product that IJ Scan Utility is currently set to use.
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer or the operation panel. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
• If you have changed the Bonjour service name after selecting your scanner or printer by Bonjour service name, reopen the network selection screen and select the new Bonjour service name from Scanners. Note • If the Bonjour service name of your scanner or printer does not appear or cannot be selected, check the following, click OK to close the screen, then reopen it and try selecting again.
Data Format Settings Dialog Display the Data Format Settings dialog by one of the following operations. • Click Settings... of Save Settings on each tab of the Settings dialog • Click Settings...
Format for Item Detected as Document in Auto Scan You can specify the data format for automatically saving items detected as documents in Auto Scan. Format for Item Detected as Photo in Auto Scan You can specify the data format for automatically saving items detected as photos in Auto Scan. Defaults You can restore the settings in the displayed screen to the default settings.
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important • After scanning from My Image Garden or the operation panel, the Save Settings dialog does not appear.
(3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select PDF or PDF (Multiple Pages) in the following cases.
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area (4) Preview Area Note • The displayed items vary depending on the select source and view.
Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window Save Save Saves the two scanned images as one image.
Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image. (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. (Invert Vertically) Rotates the preview image 180 degrees.
When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment.
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. • Image correction results are not reflected in the trial scan screen. Note • Screens may vary depending on the application. • Selectable settings depend on Kind settings.
Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise. None Dust and scratches will not be reduced. Low Select this to reduce small dust particles and scratches. Large ones may remain.
Low Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets. Unclear or blurred text/lines caused by curved pages are not corrected.
• How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Important • When enabling Descreen, disable Unsharp Mask. If Unsharp Mask is enabled, some moire effects may remain.
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear. In that case, disconnect the USB cable from the computer, then reconnect it. • Scanning may fail if the computer has resumed from sleep state with the scanner driver active.
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 469
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply.
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer. Computer Settings • Close all running applications. • Log in as the administrator of the computer. You will be required to enter the name and password of the user with administrator privileges.
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2. Start the installer. Double-click the ".pkg" file in the decompressed disk. Installation starts. 3. Install the driver. Follow the prompts to install.
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 473
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to Help of Image Capture for how to adjust the cropping frames (selection boxes) in the screen displayed by clicking Driver in the IJ Scan Utility main screen. Initial Cropping Frame No cropping frame is specified.
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.
Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format. PNG (Standard File Extension: .png) A data format often used on websites. PNG is suitable for editing saved images. JPEG (Standard File Extension: .
Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction. • Close the document cover when scanning.
Important Important • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. • Refer to "Loading Originals" for your model from Home of the Online Manual for details on the portions in which items cannot be scanned. Placing Multiple Items: Allow 0.
2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds.
Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility 481
Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Before forwarding scanned data to the computer, confirm the following: • The scanner driver is installed. If the scanner driver is not yet installed, install the scanner driver from our website. • The machine is connected to a computer correctly. Make sure that the machine is connected to the computer correctly.
If you forward the data to the LAN-connected computer, select a name of the computer to forward the scanned data. Note • If you select Search again and press the OK button, the machine starts searching for the connected computers again. • When you forward the scanned data to the computer using WSD (one of the network protocols supported in Windows 8, Windows 7, and Windows Vista), select Active for WSD scan from dev. on WSD setting on Other settings in LAN settings under Device settings. 6.
Photo Scans the original on the platen glass as a photo data applying the optimized settings for scanning a photo. 8. Specify the scan settings. Specify each scan setting in order. Note • For details on each setting item: Setting Items for Scanning Using the Operation Panel of the Machine • Go to step 9 when Auto scan is selected for Document type. 1. Make sure that Scan size is selected, then press the OK button. 2. Use the button to select the scan size, then press the OK button. 3.
Remove the original on the platen glass or from the document output slot after scanning is complete. Important • If the scanning result with Auto scan is not satisfactory, select Document or Photo according to the original in step 7, then specify the scan size or other setting items in step 8.
Saving Scanned Data on the USB Flash Drive Using the Operation Panel of the Machine You can save scanned data on the USB flash drive directly. Important • Do not remove the USB flash drive from the machine under the following conditions: • While scanning is in progress • Before saving the scanned data • For safety reasons, we recommend backing up the scanned data saved on a USB flash drive to another media periodically to avoid unexpected accidents.
6. Use the button to select the scan resolution, then press the OK button. The Scan standby screen is displayed after all the settings have been specified. Note • When the Scan menu screen is displayed, you can use the item. button to select the setting • If you select Compact PDF for Data format and press the OK button, the Scan standby screen is displayed. 7. Load the original document on the platen glass or in the ADF. 8.
For details on how to set the date and time: Setting the Sender Information • Importing the Scanned Data Saved on a USB Flash Drive to the Computer You can import the scanned data saved on a USB flash drive to the computer. After scanning the data, connect the USB flash drive to the computer, then import the data.
Setting Items for Scanning Using the Operation Panel of the Machine You can change the scan settings such as the scan size, resolution, or data format. Use the button to select a setting item, then press the OK button. Use the displayed. button to adjust each setting item, then press the OK button. The next setting item is Note • The * (asterisk) on the LCD indicates the current setting.
• Scan resolution Select the resolution for scanning.
Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers or scan images into a specified computer. Important • Multiple users cannot scan at the same time. • To scan over a network, enable Bonjour on your scanner or printer. Note • Complete the network settings of your scanner or printer beforehand by following the instructions on the web page. • With network connection, scanning takes longer than USB connection.
The Settings (General Settings) dialog appears. 4. In Product Name, select an item with "Network" after the product name, then click Select that appears to its right. The network selection screen appears. 5. Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears. 6. Select your scanner or printer from Scanners and click OK. 7. Return to the network selection screen, then click OK. The IJ Scan Utility main screen reappears. You can scan from the operation panel.
Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for specifying the responses when performing Auto Scan from the operation panel are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Select a scan mode on the (Scanning from the Operation Panel) tab.
Settings (Save to PC (Document)) Dialog 4. Specify image corrections in Scan Options. 5. Specify the file name and other settings in Save Settings. 6. Select the application you want to start after scanning in Application Settings.
7. Click OK. The responses will be executed according to the specified settings when you start scanning from the operation panel.
Scanning with the Access Point Mode When the machine enters the access point mode, you can scan from an external device such as a computer or a smartphone without involving an access point. Important • Before you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting. Before Using the Machine with the Access Point Mode 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3.
5. Load the original document on the platen glass or in the ADF. 6. Start scanning from an external device such as a computer or a smartphone. Perform scanning operations from the external device and specify the machine as a scanner you use. Note • For details on how to scan from an external device such as a computer or a smartphone via wireless LAN, refer to the device's or application's instruction manual. • You can also scan using PIXMA Printing Solutions. 7.
Faxing Preparing for Faxing Connecting the Telephone Line Setting the Telephone Line Type Setting the Receive Mode Setting the Sender Information Sending Faxes Using the Operation Panel of the Machine Sending Faxes with the Numeric Buttons Basic Resending Faxes (Redialing a Busy Number) Sending Faxes Using Useful Functions Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility Receiving Faxes Receiving Faxes Changing the Pape
Preparing for Faxing Connect the machine to the telephone line and set up the machine before using the faxing functions. Then specify the basic setting such as sender information, date/time, and daylight saving time. Important • If the Power Disconnects Unexpectedly: If there is a power failure or if you accidentally disconnect the power plug, the date/time settings will be reset. • The settings for user information, coded memory dial, group dial, and rejected numbers will be retained.
Connecting the Telephone Line The connection method differs depending on your telephone line. • If you connect the machine to wall telephone line directly/If you connect the machine with the xDSL splitter: Basic Connection • If you connect the machine to another line such as an xDSL: Connecting Various Lines If the connection is incorrect, the machine cannot send/receive faxes. Connect the machine correctly. Important • Do not connect fax machines and/or telephones in parallel (US and Canada only).
Important • Be sure to connect the telephone line before the machine is turned on. If you connect the telephone line when the machine is turned on, turn the machine off and disconnect the power plug. Wait for 1 minute then connect the telephone line and power plug. Note • Refer to Rear View for the position of the telephone line jack and the external device jack. • Before connecting a telephone or answering machine, remove the Telephone connector cap.
Note • When connecting to the xDSL line, select the same line type as you are subscribing to in Telephone line type. Setting the Telephone Line Type • Connecting to an xDSL A. Analog Subscriber Line B. xDSL modem (splitter may not be built-in to the modem) C. Computer D. Telephone or answering machine Important • When the splitter is not built-in to the modem, do not branch the telephone line before the splitter (wall side). And also, do not connect splitters in parallel.
Setting the Telephone Line Type Before using your machine, make sure you set the correct telephone line type for your telephone line. If you are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections, contact the telephone company or service provider to confirm your line type. Note • Telephone line type will not appear in countries or regions where Rotary pulse is not supported. • You can print USER'S DATA LIST to check the current setting.
Setting the Receive Mode Set the receiving operation (receiving mode). For details on how to set the receive mode: Setting the Receive Mode You can select the appropriate mode. For details on the selectable receive mode: About the Receive Mode For details on the advanced settings of the receive mode: Advanced Settings of Receive Mode Note • The receiving operation procedure varies depending on the selected receive mode.
About the Receive Mode • DRPD is available only in the US and Canada. • Network switch may not be available depending on the country or region of purchase. • Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive mode. About the Receive Mode You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for fax, etc.
◦ Manual/auto switch If you select ON, the machine automatically receives faxes after the external device rang a specified length of time. You can specify the length of time until automatic reception is started. ◦ User-friendly RX If you select ON, the machine automatically switches from telephone calling to fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone or the answering machine answers.
Setting the DRPD Ring Pattern (US and Canada only) If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone company, your telephone company will assign two or more telephone numbers with distinctive ring patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls using only one telephone line.
Setting the Sender Information You can set the sender information such as date/time, unit name, and unit fax/telephone number. About the Sender Information Setting the Date and Time Setting Daylight Saving Time (Summer Time) Registering User Information About the Sender Information If the unit name and unit fax/telephone number are registered, they are printed with date and time as sender information on the recipient's fax. A. Date and time of transmission B. Unit fax/telephone number C. Unit name D.
1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Device settings, then press the OK button. 4. Use the button to select Dev. user settings, then press the OK button. 5. Use the button to select Date/time setting, then press the OK button. 6. Set the date and time. button to move the cursor under the desired position, then use the Numeric buttons to Use the enter the date and time.
4. Use the button to select Dev. user settings, then press the OK button. 5. Use the button to select DST setting, then press the OK button. 6. Use the button to select ON, then press the OK button. To disable summer time, select OFF. 7. Set the date and time when summer time starts. 1. Use the button to select Start date/time, then press the OK button. 2. Make sure that Set month is selected, then press the OK button. 3.
Registering User Information This section describes the procedure to register the user information. Note • Before sending a fax, be sure to enter your name and fax/telephone number in Unit TEL no. registr. and Unit name registr. on the FAX user settings screen (for US only). 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4.
Sending Faxes Using the Operation Panel of the Machine Sending Faxes with the Numeric Buttons Basic Resending Faxes (Redialing a Busy Number) Sending Faxes Using Useful Functions 512
Sending Faxes with the Numeric Buttons This section describes dialing and sending faxes directly using the Numeric buttons. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. Sending a Fax after Speaking on Telephone 1. Make sure that the machine is turned on. 2. Press the FAX button.
6. Use the button to select the scan resolution, then press the OK button. By pressing the OK button, the LCD returns to the Fax standby screen. The following settings are selectable on Scan resolution. Standard Suitable for text-only documents. Fine Suitable for fine-print documents. Extra fine Suitable for detailed illustration or fine-print quality documents. If the recipient's fax machine is not compatible with Extra fine (300 x 300 dpi), the fax will be sent in the Standard or Fine resolution.
7. Start sending. • If you load the document in the ADF: The machine scans the document automatically and starts sending the fax. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD. • If documents remain in the ADF after the Stop button is pressed while scanning is in progress, Close the feeder cover [OK]Eject the document is displayed on the LCD.
Resending Faxes (Redialing a Busy Number) There are two methods of redialing: Automatic redialing and Manual redialing. • Automatic Redialing If you send a document and the recipient's line is busy, the machine will redial the number after a specified interval. Automatic Redialing • Manual Redialing You can redial to the recipients dialed using the Numeric buttons.
1. Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Load documents on the platen glass or in the ADF. 4. Adjust the scan contrast and resolution as necessary. Note • For details on how to adjust the scan contrast and resolution, see Sending Faxes with the Numeric Buttons. 5. Press the Menu button. The FAX menu screen is displayed. 6. Use the button to select Redial, then press the OK button. The Redial screen is displayed. 7.
Sending Faxes Using Useful Functions Sending a Fax after Speaking on Telephone Sending a Fax Using the Memory Dialing Feature Searching a Registered Dial Code Number by Name Sending the Same Document to Several Recipients (Sequential Broadcasting) Preventing Mistransmission of Faxes Using the On Hook Dial Function 518
Sending a Fax after Speaking on Telephone If you want to speak to the recipient before sending a fax, or if the recipient does not have a fax machine that can receive faxes automatically, send a fax manually after speaking to the recipient on the telephone to check whether the recipient can receive faxes. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers.
8. Ask the recipient to set the recipient's fax machine to receive faxes. 9. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. 10. Hang up the handset. Note • To cancel a fax transmission, press the Stop button.
Sending a Fax Using the Memory Dialing Feature Registering recipient's fax/telephone number and name for coded memory dial or group dial enables you to send faxes easily. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
7. Select a coded memory dial code or a group dial code. 1. Use the code. button or the Numeric buttons to select a coded memory dial code or a group dial 2. Press the OK button. 8. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. Note • To cancel a fax transmission, press the Stop button.
Searching a Registered Recipient by Name You can search a registered recipient by sorting in alphabetical order and send the fax. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone.
Note • To return to the screen to select the coded memory dial code or the group dial code, press the button. 8. Use the Numeric buttons to enter the first letter of the recipient's name you want to search or of the group name you want to search. The recipients' names and the group names are sorted in alphabetical order. Note • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols • You can enter the following characters using the Numeric buttons.
Sending the Same Document to Several Recipients (Sequential Broadcasting) This machine allows you to prepare for sending the same document to a maximum of 21 recipients in one operation. The recipients can be specified with the Numeric buttons, coded memory dial, and group dial in combination. The following number of recipients can be specified in combination.
Press the Menu button, use the button to select Memory dial, then press the OK button. Next, select a recipient, then press the OK button. Sending a Fax Using the Memory Dialing Feature Searching a Registered Recipient by Name • By dialing using the Numeric buttons: Use the Numeric buttons to enter the recipient's fax/telephone number, then press the OK button. Note • If FAX no.
Preventing Mistransmission of Faxes This machine has two functions for preventing the mistransmission of faxes. • Sending faxes after entering the fax/telephone number twice This function requires you to re-enter the fax/telephone number after entering the number using the Numeric buttons, so that the machine prevents you from misdialing.
Sending a Fax after Speaking on Telephone 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select Security control, then press the OK button. 5. Use the button to select Check RX FAX info, then press the OK button. 6. Use the button to select ON, then press the OK button.
Using the On Hook Dial Function Follow the procedure below to send faxes with the on hook dial function. Important • It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect registration of fax/telephone numbers. When you send important documents, it is recommended that you send them after speaking on the telephone. Sending a Fax after Speaking on Telephone • With manual transmission, you cannot use the platen glass to load documents. Load the documents in the ADF.
7. When you hear a high-pitched signal, press the Color button or the Black button. Press the Color button for color transmission, or the Black button for black & white transmission. Important • Color transmission is available only when the recipient's fax machine supports color faxing. Note • To cancel a fax transmission, press the Stop button. To cancel a fax transmission while it is in progress, press the Stop button, then follow the instructions on the LCD.
Registering Recipients Registering Recipients Using the Operation Panel of the Machine Registering Recipients Using Speed Dial Utility 531
Registering Recipients Using the Operation Panel of the Machine Memory dialing allows you to dial fax/telephone numbers by simply pressing a few buttons. The following memory dialing methods are available: • Coded Memory Dialing Registering the recipient's fax/telephone number and name to the coded memory dial allows you to send a fax by entering the coded memory dial code assigned to that number or using the button to select the coded memory dial code after selecting Memory dial on the FAX menu screen.
Registering Recipients to Coded Memory Dial Before you can use the coded memory dialing feature, you need to register the recipients' fax/telephone numbers. Follow the procedure below to register the recipients' fax/telephone numbers. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select TEL no. registration, then press the OK button. 5.
When you select this registration method, the screen to select the fax/telephone number or the name from the incoming call logs is displayed. 1. Use the button to select a fax/telephone number or a name, then press the OK button. The fax/telephone number selected from the incoming call logs is displayed. 2. Check the fax/telephone number, then press the OK button. The fax/telephone number is registered to the machine and the screen to enter the recipient's name is displayed. Go to next step.
Entering Numbers, Letters, and Symbols 10. Press the OK button to finalize registration. Note • To register another recipient's number and name to a coded memory dial, select an unoccupied coded memory dial code and operate in the same procedure when you register. • To return to the Fax standby screen, press the FAX button. • You can check the recipient's numbers and names you have registered by printing MEMORY DIAL TELEPHONE NO. LIST.
Registering Recipients for Group Dial If you register two or more registered coded memory dial codes to a group dial, you can send the same document successively to all recipients registered to the group dial. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select TEL no. registration, then press the OK button. 5.
After you use the Numeric buttons to enter the first letter of the recipient's name you want to search, the coded memory dial code is displayed in alphabetical order. Use the button to select a coded memory dial code to register to the group dial. 3. Press the OK button. The coded memory dial code is registered to the group dial. 4. Press the Menu button to display the screen to select a coded memory dial code, then add another member.
Changing Registered Information To change information registered for coded memory dial and group dial, follow the procedure below. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select TEL no. registration, then press the OK button. 5. Change the registered information. • To change a coded memory dial code: 1.
Note • You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and some regions of Latin America), including spaces. • For details on how to enter or delete characters: Entering Numbers, Letters, and Symbols • Press the button twice to enter a pause. • When Telephone line type in FAX user settings under Fax settings is set to Rotary pulse, you can enter a tone ("T") by pressing the Tone button. 6. Change the recipient's name, then press the OK button.
Deleting Registered Information To delete information registered for coded memory dial and group dial, follow the procedure below. 1. Make sure that the machine is turned on. 2. Press the Setup button. The Setup menu screen is displayed. 3. Use the button to select Fax settings, then press the OK button. 4. Use the button to select TEL no. registration, then press the OK button. 5. Delete the registered information. • To delete a coded memory dial code: 1.
Printing a List of the Registered Destinations You can print a list of the recipients registered for memory dialing and can keep it near the machine to refer to when dialing. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu button. The FAX menu screen is displayed. 5. Use the button to select Print reports/lists, then press the OK button. 6. Use the button to select TEL number list, then press the OK button.
Registering Recipients Using Speed Dial Utility About Speed Dial Utility Speed Dial Utility is a utility for forwarding the fax/telephone numbers registered on the machine to a computer and registering/changing them on the computer. In addition, you can register the fax/telephone number, user's name, user's fax/telephone number, and rejected numbers edited on the computer to the machine. You can also save them on the computer as a backup.
Starting Up Speed Dial Utility Before starting up Speed Dial Utility, confirm the following: • The necessary application software (printer driver and Speed Dial Utility) is installed. If the printer driver or Speed Dial Utility is not yet installed, install them from our website. • The machine is connected to a computer correctly. Make sure that the machine is connected to the computer correctly.
Speed Dial Utility Dialog The following items are on the Speed Dial Utility dialog. 1. Printer Name: Selects the machine for editing the registered information using Speed Dial Utility. 2. Display Printer Settings Loads the registered information on the machine selected for Printer Name: into Speed Dial Utility. 3. Setting Item List: Selects the registered information for editing. Choose one item from TEL Number Registration, User Information Setting, and Rejected Number Setting. 4.
7. Instructions Displays this guide. 8. Exit Quits Speed Dial Utility. Information registered or edited using Speed Dial Utility is neither saved on the computer nor registered on the machine. 9. Save to PC... Saves information edited using Speed Dial Utility on the computer. 10. Register to Printer Registers information edited using Speed Dial Utility to the machine.
Saving Registered Information on the Machine to Your Computer Follow the procedure below to save the speed dial (or memory dial)/group dial numbers, user's name, fax/ telephone number, or rejected numbers on the machine to the computer. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Save to PC.... 4. Enter the file name on the displayed screen, then click Save.
Registering a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to register fax/telephone numbers. Note • Before you register fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Note • You can only enter numbers that have already been registered. 6. Click OK. To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6. • To save the registered information on the computer. 1. Click Save to PC.... 2. Enter the file name on the displayed screen, then click Save. • To register the registered information to the machine: 1. Click Register to Printer. 2. Confirm the message on the display, then click OK. The information is registered to the machine.
Changing a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to change fax/telephone numbers. Note • Before you change fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
5. Click OK. To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5. • To save the edited information on the computer. 1. Click Save to PC.... 2. Enter the file name on the displayed screen, then click Save. • To register the edited information to the machine: 1. Click Register to Printer. 2. Confirm the message on the display, then click OK. The information is registered to the machine.
Deleting a Fax/telephone Number Using Speed Dial Utility Follow the procedure below to delete fax/telephone numbers. Note • Before you delete fax/telephone numbers using Speed Dial Utility, make sure that no fax operations are in progress. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click TEL Number Registration from Setting Item List:. The list of registered fax/telephone numbers is displayed. 4.
Changing Sender Information Using Speed Dial Utility Follow the procedure below to change the user's name or fax/telephone number. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click User Information Setting from Setting Item List:. The user's information is displayed. 4. Select an item to change, then click Edit.... The User Information dialog is displayed. 5.
Registering/Changing Rejected Number Using Speed Dial Utility Follow the procedure below to register, change, or delete rejected numbers. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Rejected Number Setting from Setting Item List:. The list of rejected numbers is displayed. • To register a rejected number: 1. Select an unoccupied code from the list, then click Edit.... 2.
Calling the Registered Information Up from Your Computer and Registering the Information to the Machine You can register the fax/telephone numbers, user's name, user's fax/telephone number, and rejected numbers saved on the computer to the machine. 1. Start up Speed Dial Utility. 2. Select the machine from the Printer Name: list box, then click Display Printer Settings. 3. Click Load from PC.... 4. Select the RSD file (*.rsd) to register to the machine. 5. Click Open on the dialog. 6.
Uninstalling Speed Dial Utility Follow the procedure below to uninstall Speed Dial Utility. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > Speed Dial Utility, then drag the Speed Dial Utility icon into the trash. Note • To reinstall Speed Dial Utility, uninstall Speed Dial Utility, then install it again from our website.
Receiving Faxes Receiving Faxes Changing the Paper Settings Memory Reception Receiving Faxes Using Useful Functions 556
Receiving Faxes This section describes the preparation necessary for receiving a fax and how to receive a fax. Preparing for Receiving a Fax Prepare for receiving a fax according to the following procedure. 1. Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Make sure of the receive mode setting. Make sure of the receive mode setting displayed on the Fax standby screen.
• You can save received faxes on a USB flash drive as PDF files automatically when receiving a fax. Saving Received Faxes Automatically on a USB Flash Drive When TEL priority mode is selected: • When the call is a fax: The telephone will ring when a call incomes. Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, then hang up the handset. The machine will receive the fax.
making this setting, we recommend that you call the answering machine using a mobile phone, etc. to confirm that messages are recorded successfully in the answering machine. • Set your answering machine to answering mode and adjust it as follows: - The entire message should be no longer than 15 seconds. - In the message, tell your callers how to send a fax. • When the call is a voice call: The telephone will ring when a call incomes. Pick up the handset, and talk on the telephone.
The machine will receive the fax automatically when the fax ring pattern is detected. Note • You can change the number of times to ring the telephone. Advanced Settings of Receive Mode • When the call is a voice call: The telephone will ring when a call incomes. When the machine does not detect the fax ring pattern, the telephone will continue ringing. Pick up the handset, and talk on the telephone.
Changing the Paper Settings This machine prints received faxes to paper loaded in the machine beforehand. You can use the operation panel to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded paper. Important • If the size of loaded paper is different from that specified in the paper size setting, the received faxes are stored in the machine's memory and Check page size and Press [OK] are displayed on the LCD.
Note • The * (asterisk) on the LCD indicates the current setting. • Page size Select the page size from A4, Letter, LTR, or Legal. Note • Some of page sizes are not available depending on the country or region of purchase. • Media type Make sure that Plain paper is selected. If any media type other than Plain paper is selected, select Plain paper using the button. • 2-sided Select two-sided printing or single-sided printing. If you select ON, the confirmation screen is displayed.
Memory Reception If the machine was not able to print the received fax, the received fax is stored in the machine's memory. The FAX Memory lamp is lit and Received in memory is displayed on the LCD. Important • If the power plug is disconnected, all faxes stored in the machine's memory are deleted. The next time you turn the machine on, press the OK button after a confirmation screen is displayed. The list of the faxes deleted from the machine's memory (MEMORY CLEAR REPORT) will be printed.
◦ Paper has run out: Load the paper and press the OK button. ◦ A different size of paper from that specified by Page size is loaded: Load the same size of paper as that specified by Page size, then press the OK button. ◦ Page size is set to other than A4, Letter, LTR, or Legal: Set Page size to A4, Letter, LTR, or Legal. Changing the Paper Settings Note • Some of page sizes are not available depending on the country or region of purchase.
Receiving Faxes Using Useful Functions Saving Received Faxes Automatically on a USB Flash Drive Remote Reception Rejecting Fax Reception Using the Caller ID Service to Reject Calls 565
Saving Received Faxes Automatically on a USB Flash Drive You can save received faxes on a USB flash drive as PDF files automatically when receiving a fax. This section describes the procedure to enable the machine to save received faxes on a USB flash drive automatically. Important • Do not remove the USB flash drive from the machine when the machine is set to save received faxes on a USB flash drive automatically.
• File date: The date and time of saving as set in the machine. For details on how to set the date and time: Setting the Date and Time • When removing the USB flash drive, set Auto save setting to OFF. • Importing Faxes Saved on a USB Flash Drive to the Computer You can import faxes saved on a USB flash drive to the computer. After saving faxes, connect the USB flash drive to the computer, then import the data.
Remote Reception If the machine is located away from the telephone, pick up the handset of the telephone connected to the machine and dial 25 (the remote reception ID) to receive faxes (remote reception). • If you use a rotary pulse line, temporarily switch your telephone to tone dialing. For details on how to switch to tone dialing, refer to your telephone's instruction manual.
Rejecting Fax Reception You can set the machine to reject faxes with no sender information or those from specific senders. Select one of the following conditions to reject faxes. • Faxes with no caller identification. • Faxes from senders not registered to the coded memory dial codes. • Faxes from senders registered in the machine as rejected numbers. Select a fax rejection condition following the procedure below. 1. Make sure that the machine is turned on. 2. Press the Setup button.
2. Use the button to select the dial code to register, then press the OK button. 3. Use the button to select a registration method, then press the OK button. Register the rejected number depending on the registration method. • From call log (OUT) When you select this registration method, the screen to select the fax/telephone number from the outgoing call logs is displayed. 1. Use the button to select a fax/telephone number, then press the OK button. 2. Press the OK button again.
• You can register the rejected number in Rejected numbers in TEL no. registration under Fax settings.
Using the Caller ID Service to Reject Calls If you subscribe to the Caller ID service, the machine detects the sender's Caller ID. If the sender's ID matches the condition specified in this setting, the machine rejects the phone call or fax reception from the sender. Note • This setting may not be supported depending on the country or region of purchase. Contact your telephone company to confirm whether it provides this service. Specify the setting following the procedure below. 1.
Other Useful Fax Functions Using the Information Services Transmission/Reception of Faxes Using ECM Document Stored in Machine's Memory Summary of Reports and Lists 573
Using the Information Services You can use various information services such as provided by banks, and make airline reservations or hotel reservations. Since these services require tone dialing to use their services, you need to temporarily switch to tone dialing if your machine is connected to a rotary pulse line. Using the Touch Tone Line Using the Rotary Pulse Line Important • You may need to contract with the service providers for some information services. For details, contact the service providers.
Using the Rotary Pulse Line • Dialing by Using the On Hook Dial Function Note • You can use the on hook dial function only when On-hook setting in Security control under Fax settings is set to Enable. Security control 1. Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3. Press the Color button or the Black button. 4. Use the Numeric buttons to dial the number of the information service. 5.
Transmission/Reception of Faxes Using ECM This machine is set to send/receive faxes in Error Correction Mode (ECM). If the recipient's fax machine is compatible with ECM, ECM automatically corrects errors and resends the fax. Note • If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction. • To receive color faxes, make sure that ECM RX in Adv. communication in Adv. FAX settings under Fax settings is set to ON. Adv.
Document Stored in Machine's Memory If the sending faxes is not complete or the machine was not able to print the received faxes, these faxes are stored in the machine's memory. If an error occurred during a fax transmission, the document is not stored in the machine's memory. In the following cases, the machine is not able to print the received fax and will automatically store the fax in its memory. • The amount of remaining ink is insufficient to print a fax. • Paper has run out.
Printing a Document in Machine's Memory You can print a specified document in the machine's memory or print all the documents in its memory at a time. When printing a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu button.
Note • A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. • Each mark before the transaction number indicates the following: No mark: Indicates a black and white document. : Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting.
Deleting a Document in Machine's Memory You can delete a specified document in the machine's memory or delete all the documents in its memory at a time. Note • When deleting a specified document, you specify it by its transaction number. If you do not know the transaction number for your target document, print the list of documents (MEMORY LIST) first. Printing a Document in Machine's Memory 1. Make sure that the machine is turned on. 2. Press the FAX button. The Fax standby screen is displayed. 3.
Specify the document and delete it following the procedure below. 1. Use the button to select the transaction number (TX/RX no.) of the document you want to delete, then press the OK button. The confirmation screen is displayed. 2. Use the button to select the transaction number of the document you want to delete, then press the OK button. The specified document will be deleted from machine's memory.
Saving a Document in Machine's Memory to USB Flash Drive You can save the received faxes stored in the machine's memory to the USB flash drive as PDF files using the operation panel of the machine. You can save a specified document in the machine's memory to the USB flash drive or save all the documents in its memory to the USB flash drive at a time. Important • Do not remove the USB flash drive from the machine until saving is complete.
If you select this menu, the document selection screen is displayed. Note • A transaction number from "0001" to "4999" indicates a document being sent. A transaction number from "5001" to "9999" indicates a document being received. • Each mark before the transaction number indicates the following: No mark: Indicates a black and white document. : Indicates a color document. : Indicates the document during transmission. : Indicates the document sent with sequential broadcasting.
• Importing Faxes Saved on a USB Flash Drive to the Computer You can import faxes saved on a USB flash drive to the computer. After saving faxes, connect the USB flash drive to the computer, then import the data.
Summary of Reports and Lists The machine prints the report of sending or receiving a fax automatically. You can print the list of the fax/ telephone number or the current settings. Type of Reports and Lists Printing Report or List Type of Reports and Lists Report or List Description ACTIVITY REPORT Shows recent fax transactions at sight. • You can print ACTIVITY REPORT manually. For details on the procedure to print, see Printing Report or List.
• At the time of purchase, ERROR TX REPORT is set to be printed only when a transmission error occurred. You can set the machine to print TX REPORT each time it sends a document, or disable printing of the report by selecting TX report in Auto print settings under Fax settings. You can also specify the print setting so that the first page of the fax is printed along with the report. Auto print settings Note • The first page of the fax is not printed in color transmission.
• CALLER HISTORY Note • CALLER HISTORY may not be supported depending on the country or region of purchase. 1. Make sure that the machine is turned on. 2. Load paper. 3. Press the FAX button. The Fax standby screen is displayed. 4. Press the Menu button. The FAX menu screen is displayed. 5. Use the button to select Print reports/lists, then press the OK button. 6. Use the button to select the report or list you want to print, then press the OK button.
#001 Document is jammed in the ADF. The document is jammed in the ADF. #003 Document is too long. You attempted to send a document longer than 15.75 inches / 400 mm. When the error is cleared, redo the operation. You cannot send a document longer than 15.75 inches / 400 mm from the ADF. "#003" is also printed if it takes time to send a page. Divide the document or set the image quality (Fax resolution) to a lower setting, then resend it. #005 No answer. The recipient's fax machine does not respond.
Errors When You Receive a Fax If an error occurs when you receive a fax, the error number is printed on RX REPORT (there are some errors for which the cause is also printed). The causes corresponding to the error numbers are as follows. No. Cause Action #003 It takes too long to receive a page. Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it. #005 No answer.
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Faxing Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If Yo
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 591
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings 592
The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Check1 Make sure that the machine is turned on. Make sure that the network settings in the machine are identical with those of the access point.
If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default. When using a router, connect the machine and computer to the LAN side (same network segment).
Printing Speed Is Slow Check1 The machine may be printing out a large job issued from another computer. Make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Check2 Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor.
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below.
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN 597
Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine.
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers.
Cannot Detect the Machine during Wireless LAN Setup: Check 2 Does the firewall function of your security software or operation system for computer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the machine and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer.
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
The Machine Cannot Be Detected in the Wireless LAN Check1 Make sure that the machine is turned on. Check2 Is WLAN activ./inactiv. in LAN settings under Device settings set to WLAN inactive? When the machine is connected to the computer temporarily using a USB cable, make sure that the USB cable is connected properly. Check3 When you set up the wireless LAN connection using a USB cable or change the wireless LAN settings using IJ Network Tool, connect the machine and the computer securely.
If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default. When using a router, connect the machine and computer to the LAN side (same network segment). Check12 When the machine is connected to an AirPort Base Station via a LAN, use alphanumeric characters for the name of the network (SSID). Check13 If the problem is not resolved, perform setup according to the instructions on our website.
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Admin Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default 604
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) How to Set a WEP/WPA/WPA2 Key Cannot Connect with an Access Point to Which a WEP/WPA/WPA2 Key Is Set (You Forgot the WEP/WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Select either TKIP (Basic Encryption) or AES (Secure Encryption) for the dynamic encryption method. For details, see Changing the WPA or WPA2 Detailed Settings. Note • This machine supports WPA-PSK (WPA-Personal) and WPA2-PSK (WPA2-Personal).
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up.
The Admin Password Set to the Machine Was Forgotten Initialize the LAN settings. How to Restore the Machine's Network Settings to Factory Default After initializing the LAN settings, perform setup according to the instructions on our website.
Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Machine To check the IP address or the MAC address of the machine, print out the network setting information using the operation panel of the machine.
2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target access point in Enter the network address to ping.. 6. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following is displayed. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. Initialize the network setting using the operation panel of the machine.
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed Cannot Print Properly from a Wireless Communication Device 612
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button to turn the machine on. Check1 While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit. Note • When printing large data such as a photo or graphics, it may take longer to start printing. While the POWER lamp is flashing green, the computer is processing data and sending it to the machine. Wait until printing starts.
Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using. • When a Support Code and a message are displayed on the LCD: For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. • When loading two or more sheets of paper, flip through the paper before loading. • When loading two or more sheets of paper, align the edges of the sheets before loading. • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
• To set by using the operation panel Press the Setup button, select Device settings and Output settings in this order, and then set Prevent double-feed to ON. Changing the Machine Settings on the LCD • To set by using your computer In the Canon IJ Printer Utility, select Custom Settings in the pop-up menu, select the Prevent paper double-feed check box, and then click Apply. To open the Canon IJ Printer Utility, see Opening the Canon IJ Printer Utility.
Cannot Print Properly with Automatic Duplex Printing Check1 Is the setting for automatic duplex printing selected? Make sure that the Two-Sided check box is selected on the Print dialog. Duplex Printing Check2 Make sure that the actual size of the paper is suitable for automatic duplex printing. The sizes of media suitable for automatic duplex printing are A4 and Letter. Load paper of suitable size, then press the OK button on the machine. Check3 Make sure that the paper size setting is correct.
Copying/Printing Stops Before It Is Completed Check1 Is the paper loaded? Make sure that paper is loaded. If the machine has run out of paper, load paper. Check2 Do the printing documents have lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Cannot Print Properly from a Wireless Communication Device Check Is printing possible through Bluetooth communication? Confirm that your mobile phone and the machine are connected via Bluetooth communication, then start printing again.
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 620
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Cannot Print to End of Job Check Is the space of your computer's hard disk sufficient? Delete unnecessary files to free disk space.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 623
Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
• When copying, see also the sections below: Check6 Is the platen glass or the glass of ADF dirty? Clean the platen glass or the glass of ADF. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below. Check7 Check that the original is loaded correctly on the platen glass or in the ADF.
Colors Are Unclear Check1 Is the Nozzle Check Pattern printed properly? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check the followings: • Check to see if the paper you are printing on is suitable for your printing purpose.
1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.
If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer Reduce the intensity setting in the printer driver and try printing again. 1. Open the Print dialog. How to Open the Printer Driver Setup Window 2. Select Color Options in the pop-up menu. 3. Drag the Intensity slide bar to set the intensity.
Note • To prevent the inside of the machine from stains, set the paper size correctly. Check10 Set the time to dry the printed surface longer. Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3. Select Custom Settings in the pop-up menu. 4. Drag the Ink Drying Wait Time: slide bar to set the wait time, and then click Apply. 5.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
Vertical Lines Are Printed on the Sides of the Printout Check Is the size of the loaded paper correct? The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified. Set the paper size correctly according to the paper you loaded. Print Results Not Satisfactory Note • The direction of the vertical line pattern may vary depending on the image data or the print setting.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Check3 Perform Print Head Alignment. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Ink Is Not Ejected Check1 When a FINE cartridge runs out of ink, replace it with a new one. Check2 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Open the paper output cover, then the head cover opens. Push up the ink cartridge lock lever to confirm that the FINE cartridge is installed properly. After confirming that the FINE cartridge is installed properly, close the paper output cover.
Problems with Faxing Problems Sending Faxes Problems Receiving Faxes Cannot Send a Fax Clearly Telephone Problems 638
Problems Sending Faxes Cannot Send a Fax Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons Errors Often Occur When You Send a Fax Cannot Send a Fax Check1 Is the power turned on? • You cannot send faxes if the power is turned off. Press the ON button to turn the power on. • If you unplugged the power cord without turning off the power (the POWER lamp is lit), reconnecting it turns on the power automatically.
When you send a fax manually, dial the number with Enable selected for On-hook setting in Security control under Fax settings, or dial the number using the telephone connected to the machine. Security control Check6 Is Dial tone detect set to ON? Resend the fax after a while. If you still cannot send the fax, select OFF for Dial tone detect in Adv. FAX settings under Fax settings. Adv.
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons Have you already selected the recipient from the redial history, or already dialed a number by using the Numeric buttons? Check You can dial one recipient by selecting from the redial history or by using the Numeric buttons as the recipient of sequential broadcasting. If you already have dialed by selecting from the redial history or by using the Numeric button, select the recipient from the coded memory dial.
Problems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax Machine Does Not Switch Automatically between Voice and Fax Calls Quality of Received Fax is Poor Cannot Receive a Color Fax Errors Often Occur When You Receive a Fax Cannot Receive a Fax, Cannot Print a Fax Check1 Is the power turned on? • You cannot receive faxes if the power is turned off. Press the ON button to turn the power on.
Reconnect it to the telephone line jack. Basic Connection Check5 Is a different size of paper from that specified by Page size loaded? If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not be printed and will be stored in the machine's memory (Memory Reception). Load the same size of paper as that specified by Page size, then press the OK button on the machine.
Check10 Is the machine set to the appropriate receive mode? Check the receive mode setting and change it to a mode suited to your connection if necessary. Setting the Receive Mode Check11 Is FAX RX reject set to ON? Select OFF for FAX RX reject in Security control under Fax settings. For details on how to set, see Rejecting Fax Reception.
Adv. FAX settings • Contact the sender and ask the sender to check whether the machine is set to enable ECM transmission. If the sender's or recipient's fax machine is not compatible with ECM, the fax will be sent/received without automatic error correction. • Reduce the reception start speed on RX start speed in Adv. communication in Adv. FAX settings under Fax settings. Adv.
Cannot Send a Fax Clearly Check1 Is the document loaded correctly? Remove the document, then reload it on the platen glass or in the ADF. Loading Originals Is the platen glass and/or the inner side of the document cover and/or the glass of ADF dirty? Check2 Clean the platen glass and/or the inner side of the document cover and/or the glass of ADF, then reload the document. Cleaning the Platen Glass and Document Cover Note • If the glass of ADF is dirty, black streaks appear on the paper as shown below.
Telephone Problems Cannot Dial Telephone Disconnects During a Call Cannot Dial Check1 Is the telephone line cable connected correctly? Check that the telephone line cable is connected correctly. Basic Connection Check2 Is the telephone line type of the machine or the external device set correctly? Check the telephone line type setting and change it as necessary.
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 648
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory.
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 3 Check 4 Restart the computer.
Scanner Driver Does Not Start Check 1 Make sure that the scanner driver is installed. If not installed, install the scanner driver from the web page. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver.
Error Message Appears and the Scanner Driver Screen Does Not Appear Check 1 Make sure that your scanner or printer is turned on. Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 2 Check 3 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 Make sure that the scanner driver is installed.
Cannot Scan Multiple Items at One Time Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually.
Cannot Scan Properly with Auto Scan Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Multiple items scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually.
Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Check 1 Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again.
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again.
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution and scan again. Resolution Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Check Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 659
Scan Quality (Image Displayed on the Monitor) Is Poor Check 1 Increase the scanning resolution if the image is jagged. Resolution Check 2 Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3 If moire (stripe pattern) appears, take the following measures and scan again.
Scanned Image Is Surrounded by Extra White Areas Check Specify the scan area. Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window.
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly.
Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Check that the settings match the item to be scanned. If you cannot scan properly by automatically detecting the item type, specify the item type and size.
Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again.
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1 Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution setting and scan again. Check 2 The higher the resolution, the larger the resulting image will be.
Problems with the Machine The Machine Cannot Be Powered On Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Problems with Bluetooth Communication 666
The Machine Cannot Be Powered On Check1 Press the ON button. Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on. Check2 Unplug the machine from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 3 minutes. Check3 If the problem is not resolved, contact the service center.
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed. Check the following to make sure that your system environment supports HiSpeed USB connection.
Cannot Communicate with the Machine with USB Connection Check1 Make sure that the machine is turned on. Check2 Make sure that the USB cable is connected properly. See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Check3 Do not start up IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running.
LCD Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and press the ON button. • If the POWER lamp is lit: The LCD may be in the screen-saver mode. Press a button other than the ON button on the operation panel.
An Unintended Language Is Displayed on the LCD Select the language you want to be displayed according to the following procedure. 1. Press the Setup button, then wait for about 5 seconds. 2. Press the button twice, then press the OK button. 3. Press the button twice, then press the OK button. 4. Press the button repeatedly to select the rightmost menu. 5. Press the button twice, then press the OK button. 6. Use the button to select the language for the LCD, then press the OK button.
Problems with Bluetooth Communication Printer Cannot be Registered Printing Does Not Start 672
Printer Cannot be Registered Check1 Have the MP Drivers been installed? If you reinstall the MP Drivers, reinstall them from our website. Check2 Is the printer registered using the Bluetooth Setup Assistant? You may not be able to register the printer as a Bluetooth device using the Bluetooth Setup Assistant. Register the printer as a Bluetooth device in System Preferences.
Printing Does Not Start Check1 Is Bluetooth unit ready for use? Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer. If the screen cannot be displayed, remove the Bluetooth unit from the printer and attach it once again. Attaching to and Removing from the Printer Make sure that the Bluetooth settings screen can be displayed on the LCD of the printer, and try to print again.
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool 675
Cannot Install the MP Drivers Download the MP Drivers again with the Setup CD-ROM, or download the necessary applications (e.g. printer driver or scanner driver) from our website, then reinstall.
Uninstalling IJ Network Tool Follow the procedure below to uninstall IJ Network Tool from your computer. Important • Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash. 2. Restart the computer. Empty the Trash and restart your computer.
About Errors/Messages Displayed If an Error Occurs A Message for Faxing Is Displayed on the LCD A Message Is Displayed 678
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the LCD. • When a Support Code and a message are displayed on the computer screen: * The screen differs depending on the OS you are using.
A Message for Faxing Is Displayed on the LCD If a message is displayed on the Fax standby screen, take the corresponding action described below. Message Action Auto redial The machine is waiting to redial the recipient's number because the line was busy or the recipient did not answer when you tried to send a document. Wait for the machine to automatically redial the number. If you want to cancel automatic redialing, wait until the machine starts dialing the number, then press the Stop button.
Load the same size of paper as that specified by Page size, then press the OK button. • Page size is set to other than A4, Letter, LTR, or Legal: Set Page size to A4, Letter, LTR, or Legal. Changing the Paper Settings Note • Some of page sizes are not available depending on the country or region of purchase. • Media type is set to other than Plain paper: Set Media type to Plain paper.
Document Stored in Machine's Memory When sending a fax, resend it. If this message still appears, delete the faxes stored in the machine's memory, divide the faxes for sending, and send them again. When receiving a fax, have the sender resend the faxes. Awaiting doc. The received faxes were not saved on the USB flash drive automatically because the USB flash drive processing was not inserted or because it was not writable. Press the OK button. The received faxes are stored in the machine's memory.
• You pressed the Stop button to cancel printing of a report: Press the FAX button to resume printing of the report.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the LCD for some error or message. For details on errors with Support Codes, refer to Support Code List. If a message is displayed on the LCD, see below. • A Message Is Displayed on the LCD If a message is displayed on the computer, see below.
The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is scheduled to be sent every month for about ten years. The Inkjet Printer/ Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information. Read the instructions on the screen after clicking the icon, then follow the procedure below.
• To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash. 4. Restart the computer. Empty the Trash and restart your computer.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the machine yourself.
Support Code List The support code appears on the LCD and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the LCD or the computer screen and take the appropriate action.
• 9000 to 9ZZZ 9000 9500 • A000 to ZZZZ B200 B201 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
• If the paper tears and you cannot remove the jammed paper from the paper output slot, remove the paper from inside the machine. Paper Is Jammed inside the Machine 2. Reload the paper, and press the machine's OK button. If you turned off the machine in step 1, all print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly.
1303 Cause Paper is jammed inside the machine at the transport unit. Action If you can see the jammed paper at the front tray, or you cannot see the paper either at the paper output slot or at the front tray, remove the paper from the transport unit. Remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
5. Pull out the jammed paper slowly. When you pull the jammed paper, support the machine with your hand so that it does not fall down. Note • If the paper is rolled up and it is difficult to remove, grasp the edges of the paper, then remove the jammed paper. • If you cannot remove the jammed paper from the transport unit, close the transport unit, take back the machine in original position, then remove the paper from inside the machine. Paper Is Jammed inside the Machine 6. Close the transport unit.
Note • After you close the transport unit, take back the machine in original position at once. 7. Plug the machine back in and turn the machine back on. 8. Reload the paper. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
1304 Cause Paper is jammed when performing automatic duplex printing. Action If the paper is jammed when performing automatic duplex printing, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord.
5. Stand the machine with the right side facing down. Important • If a USB flash drive is inserted in the USB flash drive port, remove it before you stand the machine. • Stand the machine on a wide and flat surface such as a desk. • When you stand the machine, hold it securely and be careful not to hit it on a hard object. 6. Push the open lever to open the transport unit. When you open the transport unit, support the machine with your hand so that it does not fall down. 7.
Note • After you close the transport unit, take back the machine in original position at once. 9. Plug the machine back in and turn the machine back on. 10. Reload the paper. All print jobs in the queue are canceled. Reprint if necessary. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
2801 Cause The document is jammed in the ADF. Action Remove the document following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory. Make sure if the machine completed sending or receiving all the faxes before disconnecting the power cord. If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
5. Close the document feeder cover, then turn on the machine. When rescanning the document after clearing the error, rescan it from the first page. If you cannot remove the document or the document tears inside the machine, or if the document jam error continues after removing the document, contact the service center. Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the machine, remove the paper following the procedure below. Important • The power cannot be turned off while the machine is sending or receiving a fax, or when the received fax or the unsent fax are stored in the machine's memory.
If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the right edge or the left edge whichever is easier to remove the paper. When you move the FINE cartridge holder, hold the FINE cartridge holder and slide it slowly to the right edge or the left edge. 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed.
If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains. • Does the piece of paper remain under the FINE cartridge holder? • Does the little piece of paper remain inside the machine? • Does the piece of paper remain in the right side or the left side space (B) inside the machine? 7. Close the paper output cover, then reload the paper. All print jobs in the queue are canceled. Reprint if necessary.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Is the paper curled? Load the paper after correcting its curl.
1003 Cause The machine is out of paper, or paper does not feed. Action Reload the paper and press the machine's OK button. When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.
1200 Cause The paper output cover is open. Action Close the paper output cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
1202 Cause The paper output cover is open. Action Close the paper output cover.
1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4 and Letter. Make sure that the size of the paper loaded in the machine is correct. Pressing the OK button will eject the paper and restart printing from the front side of the next paper. The reverse side of the ejected sheet will not be printed.
1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
1486 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
1487 Cause The FINE cartridge is not installed in the correct position. Action Make sure that each FINE cartridge is installed in the correct position.
1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
1686 Cause The ink may have run out. Action The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
1687 Cause The FINE cartridge is not installed properly. Action Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly. After that, close the paper output cover. If the error is not resolved, remove the FINE cartridges, then install them again.
1688 Cause The ink has run out. Action Replace the ink cartridge and close the paper output cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing.
1702 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1703 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1704 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1705 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1712 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1713 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1714 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1715 Cause The ink absorber is almost full. Action Press the machine's OK button to continue printing. Contact the service center.
1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, remove it, then close the paper output cover. If the problem is not resolved, contact the service center.
2001 Cause The device incompatible with the machine is connected. Action Check the device connected to the USB flash drive port. Printing photos directly is possible with the optional Bluetooth Unit BU-30 or a USB flash drive.
2002 Cause An unsupported USB hub is connected. Action If a USB flash drive is connected to the machine through the USB hub, disconnect the hub from the machine. Connect a USB flash drive directly to the machine.
2100 Cause Paper larger than the paper size in the print settings is loaded. Action Check the size of the loaded paper, then press the machine's OK button. The screen to select a processing method is displayed on the LCD. Reload paper as necessary, use the button to select a processing method, then press the OK button. Important • When Print with fed paper is selected, the machine does not detect the paper width for the current print job.
2101 Cause Paper smaller than the paper size in the print settings is loaded. Action Check the size of the loaded paper, then press the machine's OK button. The screen to select a processing method is displayed on the LCD. Reload paper as necessary, use the button to select a processing method, then press the OK button.
2102 Cause The machine has detected that the paper has been fed aligned to one side. Action Load the paper into the center of the front tray, then slide the paper guides to align with the both edges of the paper stack. Press the machine's OK button to dismiss the error.
2103 Cause The machine cannot detect the paper size. Action Press the machine's Stop button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the machine not to detect the paper width by using the operation panel, the printer driver, or Remote UI. Note • Depending on the type of paper, the machine may not detect the paper width. Additionally, if the paper output cover is opened while printing is in progress, the machine may not detect the paper width.
2700 Cause Possible causes include the following. • Some errors occurred while copying and a certain time passed. • Document is remained in the ADF. • Some errors occurred while scanning and the document is remained in the ADF. Action Take the corresponding actions below. • When you copy, press the OK button to dismiss the error, and try to copy again. • When the document is remained in the ADF, press the OK button to feed out the document.
2802 Cause No document in the ADF. Action Press the OK button to resolve the error, then operate again after loading documents.
2803 Cause The document is too long or is jammed in the ADF. Action Press the OK button to dismiss the error. Then make sure that the document you are loading meets the machine's requirements before redoing the operation. If the document is jammed, remove the jammed document following the procedure below. • If the original is jammed in the ADF: Remove the document following the procedure below. 1. If printing is in progress, press the Stop button. 2. Turn off the machine. 3.
Note • The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low. In this case, reduce the number of document pages to approximately half of the loading capacity. If the document still jams, use the platen glass instead.
2900 Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make sure the platen glass and the print head alignment sheet are not dirty. • Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment.
2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark upper left corner of the sheet with the alignment mark on the . 2. Close the document cover gently, then press the machine's Black or Color button.
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button, to cancel printing. Then, change the print settings and print again.
5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
5040 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
5100 Cause Printer error has occurred. Action Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again. If the problem is not resolved, contact the service center. Important • When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the components inside the machine.
5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
5B02 Cause Printer error has occurred. Action Contact the service center.
5B03 Cause Printer error has occurred. Action Contact the service center.
5B04 Cause Printer error has occurred. Action Contact the service center.
5B05 Cause Printer error has occurred. Action Contact the service center.
5B12 Cause Printer error has occurred. Action Contact the service center.
5B13 Cause Printer error has occurred. Action Contact the service center.
5B14 Cause Printer error has occurred. Action Contact the service center.
5B15 Cause Printer error has occurred. Action Contact the service center.
6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6939 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
693A Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
9000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
9500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
B200 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center. Important • If you disconnect the power plug, all the faxes stored in the machine's memory are deleted.
