Operation Manual

Advanced Guide
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Troubleshooting
> Printing Does Not Start
Printing Does Not Start
Check 1: Make sure that the power plug is securely plugged in, then
turn the machine on.
While any lamp on the Operation Panel is flashing, the machine is initializing. Wait until the lamp
stops flashing and remains lit.
Note
When printing large data such as a photo or graphics, it may take longer to start printing. While
any lamp on the Operation Panel is flashing, the computer is processing data and sending it to
the machine. Wait until printing starts.
Check 2: Make sure that the machine is connected to your computer
properly.
When the machine is connected to your computer with a USB cable, make sure that the USB cable
is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to
the computer, and try printing again. If printing starts normally, there is a problem with the relay
device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try printing
again.
When you use the machine over LAN, make sure that the machine is connected to the network with
a LAN cable or is set up correctly. For details, refer to your setup manual.
Check 3: Restart your computer if you are printing from the computer.
If there are any unnecessary print jobs, delete them.
Deleting the Undesired Print Job
Check 4: Make sure that your machine's name is selected in the Print
dialog box.
The machine will not print properly if you are using a driver for a different printer.
Make sure that your machine's name is selected in the Print dialog box.
Note
To make the machine the one selected by default, select Set as Default Printer.
Check 5: Configure the printer port appropriately.
Make sure that the printer port is configured appropriately in the printer driver.
1.
Log on as a user account with administrator privilege.
2.
Click Control Panel, then Printer under Hardware and Sound.
In Windows 7, click Control Panel, Hardware and Sound, then Devices and Printers.
In Windows XP, click Control Panel, Printers and Other Hardware, then Printers and Faxes.
In Windows 2000, click Control Panel then double-click Printers.
3.
Right-click the Canon XXX Printer icon (where "XXX" is your machine's name),
then select Printer properties (Windows 7) or Properties (Windows Vista,
Windows XP or Windows 2000).
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