Technical information

Cause I
Action
Paper jammed inside the machine at
the transport unit.
(Continued)
Paper jammed inside the machine at
the duplex transport section.
W Note
When reloading the paper
in
the machine, see "Paper Does Not Feed Properly"
on page 84 to confirm that you are using the correct paper and are loading it into
the machine correctly.
If you cannot remove the paper or if the paper tears inside the machine, or if the
paper jam error continues after removing the paper, contact your Canon service
representative.
Remove the paper following the procedure below.
(1)Remove the Cassette.
If the paper is loaded
in
the Auto Sheet Feeder, remove the paper from the
Auto Sheet Feeder and close the Paper Support.
(2)Stand the machine with the left side down.
(3)Slowly pull the jammed paper out while pulling the green cover toward you.
A Caution
Set the machine back to its original position immediately after removing the
jammed paper.
(4) If any paper is sticking out
of
the Cassette, reload the paper
in
the Cassette.
Reload paper
in
the Auto Sheet Feeder, if necessary.
(5) Insert the Cassette into the machine.
(6) Press the
OK
button
on
the machine.
W Note
When reloading the paper into the machine, see "Paper Does Not Feed
Properly" on page 84 to confirm that you are using the correct paper and are
loading it into the machine correctly.
If
you cannot remove a sheet
of
paper or a teared piece
of
paper inside the
machine, or if the paper jam error continues after removing the paper, contact
your Canon service representative.
Troubleshooting
87