Service manual

2-2. Service Call Errors (by Cyclic Blinking in Orange (Alarm LED) and Green (COPY button), or Alarm LED Lit
in Orange)
Service call errors are indicated by the number of cycles the Alarm LED and COPY button blink, and the corresponding error code is displayed
on the LCD
.
Cycles of blinking in
orange (Alarm LED)
and green (COPY
button)
Error
Error
code
Conditions
Solution
(Replacement of listed parts, which are
likely to be faulty)
2 times Carriage error [5100] An error occurred in the carriage encoder signal. - Carriage unit
- Timing slit film
- Logic board
- Carriage motor
3 times Line feed error [6000] An error occurred in the LF encoder signal. - Timing sensor unit
- Timing slit disk film
- Feed roller
- Platen unit
- Logic board
- Paper feed motor
4 times Purge cam
sensor error
[5C00] An error occurred in the purge unit. - Purge unit
- Logic board
5 times ASF (cam)
sensor error
[5700]
This error takes place when feeding paper from the
ASF after an error occurred in the ASF cam sensor.
- Sheet feed unit
6 times Internal
temperature
error
[5400] The internal temperature is not proper.
- Logic board
- Carriage unit
7 times Waste ink
absorber full
[5B00] The waste ink absorber is full.
- Ink absorber kit
8 times Print head
temperature rise
error
[5200] The print head temperature exceeded the specified
value.
- Print head
- Logic board
9 times EEPROM error [6800] A problem occurred in writing to the EEPROM. - Logic board
11 times Carriage lift
mechanism
error
[5110] The carriage did not move up or down properly. - PR lift shaft
- Sheet feed unit
- Logic board
- Carriage lift sensor unit
12 times AP position
error
[6A00] An error occurred in the AP motor during purging
operation.
- Sheet feed unit
- Logic board
- Purge unit
13 times Paper feed
position error
[6B00] An error occurred in the paper feed motor.
- Sheet feed unit
- Logic board
14 times Paper feed cam
sensor error
[6B10] An error occurred in the paper feed cam sensor during
paper feeding from the front paper feed cassette.
This error is also indicated when the waste ink counter
is 60% or more, and a paper jam occurs in the under
guide.
- Sheet feed unit
- Logic board
15 times USB Host
VBUS
overcurrent
[9000] The USB Host VBUS is overloaded. - Logic board
16 times Valve sensor
error
[6C00] An error occurred in the valve sensor during cleaning.
- Logic board
- Purge unit
17 times Motor driver
error
[6D00] The AD conversion value indicating the motor driver
temperature is not proper.
- Logic board
19 times Ink tank
position sensor
error
[6502] None of the ink tank position is detected.
- Platen unit
- Logic board
20 times Other hardware
error
[6500] The PCI bus error is detected by the ASIC. - Logic board
22 times Scanner error [5010] The scanner unit cannot detect the home position, or
the scanner unit warming-up is not done properly at
power-on.
On the LCD, "Scanner is not operating correctly." is
displayed.
- Scanner unit
Continuous alternate ROM error [6100] The check sum value is incorrect in the ROM check at - Logic board
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