MG2900 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Notes on Operation Explanations. . . . . . . . .
Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . .
When Printing Becomes Faint or Colors Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Machine to the Computer Using a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . 182 When Detecting the Printers Have the Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN. . 184 Printing Out Network Setting Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . About Network Communication. . . . . . . . . . . . . . . .
Printing with Easy Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238 Paper Settings on the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242 Various Printing Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Delete the Unnecessary Canon IJ Printer from the Printer List. . . . . . . . . . . . . . . . . . . . . . . 293 Before Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Installing the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Printing from a Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Useful Information on Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 Adjusting Cropping Frames in the Image Stitch Window. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 Resolution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 Data Formats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Paper Is Smudged/Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429 Back of the Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 432 Colors Are Uneven or Streaked. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433 Ink Is Not Ejected. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Support Code List (When Paper Is Jammed). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472 1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 473 Paper Is Jammed inside the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474 In Other Cases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509 6901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510 6902. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511 6910. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity.
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed. 4. Redistribution.
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. • When searching from this page or the "Home" page without entering your product's model name or your application's name, all products supported by this guide will be considered for the search.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Connection Methods Available on the Machine Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Checking Printer Information Online Storage Integration Function Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Printing with Wind
Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode" with simple steps to enjoy scanning and printing wirelessly. When you use the machine with the access point mode, be sure to specify the access point name of the machine and the security setting in advance.
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target photos easily when you search for them later on.
Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Download a Variety of Content Materials CREATIVE PARK A "printing materials site" where you can download all the printing materials for free. Various types of content such as seasonal cards and paper crafts that can be made by assembling paper parts are provided. It is easily accessible from Quick Menu. CREATIVE PARK PREMIUM A service where customers using models that support PREMIUM Contents can download exclusive printing materials. PREMIUM Contents can be downloaded easily via My Image Garden.
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.
Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point. The two connection methods cannot be used at the same time.
Connection without Using an Access Point • Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.
Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Hold down the Wi-Fi button (A) on the printer until the Alarm lamp (B) flashes 3 times, then release the Wi-Fi button after the third flash. The printer's access point mode will be enabled. 2. Check the SSID and network key of your printer. The default SSID is the printer name. Print the LAN setting information and check the SSID field.
5. Enter the network key, then click Connect. 6. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
• When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.
Notice for Web Service Printing When Using Web Service • Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials. • Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.
When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions from your printer or from the web browser on your smartphone, tablet, or computer. • Print images from a photo-sharing service • Print documents from a data management service • Use Twitter to report the printer status, such as no paper or low ink levels.
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center 36
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.
• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2. Remote UI startup 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window, and run the authentication 5.
Important • There are character restrictions for the e-mail address, as shown below. • You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!#$%&'*+/=?^_{}|~.-@). • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
9. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 10. Enter the User name Enter the name that identifies the user.
11. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time. 12. Enter the Security code and select Done Enter the code for authenticating the user.
The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Help/legal notices (smartphone and tablet devices only) The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed.
(3) Right context menu (4) Display area (5) Menu area (1) Left context menu When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps.
This displays the date and time the printer information was last updated. refreshes the information. • Copy apps Select this to copy apps added in the selected printer to another printer. When you select , the screen shown below appears. Set the Destination printer and the Source printer. Then select OK. • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.
Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen. • Adding a user Select Add user. The user registration screen appears.
• Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The • symbol indicates that there is a new unread notice. User information* This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings.
• Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select. (5) Menu area The following 4 menu buttons are displayed: • Apps* This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app.
not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs* This screen displays the print status and the print history.
(5) Notices area (6) Information area (7) Global navigation area (8) Display area (1) Mng. printer (Select printer) button When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps.
• Display update date/time of the printer information* This displays the date and time the printer information was last updated. refreshes the information. • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Note • The printer name entry has the following character limitation: • Up to 128 characters • Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center.
Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself.
• Sort (Apps) This displays the list of registered apps in the Display area. Drag the app to change the order. When you finish sorting, press the Set sort order button and confirm the order. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them.
◦ When you select , the details of the app are displayed. When you select / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred.
(5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information. (7) Global navigation area The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings.
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2. On the Login screen, enter the E-mail address and Password, and then select Log in Important • The e-mail address and password are case-sensitive. Make sure the case is correct.
Important • • • • The available functions differ depending on the app. The printing procedure differs depending on the app. You need to get the account and register photo and other data beforehand. The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app. • Before you print, check that printer is on and is connected to the network. Then start.
4. In the displayed image list, select the image that you want to print, and then select Next 5.
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. From the browser on your smartphone, tablet, or computer, access the authentication site URL 2. Select Add printer 3. When the confirmation message is displayed, select OK 4.
Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. 5. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen.
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased.
If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. 1. Preparations for Printing with Google Cloud Print 2.
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
2. Remote UI startup 3. Select Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 4. When the confirmation screen to register the printer is displayed, select Yes 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication. 6. When the registration completion message appears, select OK.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. 1. Make sure that the printer is turned on Note • If you want to send the print data from an outside location, turn on the printer in advance. 2.
• Depending on the device sending the print data, you may not select the print settings when sending the print data with Google Cloud Print.
Checking Printer Information You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon. 1. Selecting Printer Information in an Apps Screen Note • You can also enter IPv4 address directly in the web browser to display printer information. 1. Check that the printer has been turned on 2.
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. Google Cloud Print setup This function allows you to register this printer to Google Cloud Print or delete the printer.
Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc. To use Evernote, you need to create an account. See the "CREATE ACCOUNT" page of Evernote for account creation.
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer. PIXMA Printing Solutions can be downloaded from App Store and Google Play.
Printing with Windows RT When you use Windows RT, printing is easy because you simply connect this printer to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically.
Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status from Your Computer Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine Changing the Machine Se
Safety Guide Safety Precautions Regulatory and Safety Information 81
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet. • Do not place the machine with its back attached to the wall.
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10405 (Contains FCC ID: AZDK30357) This device complies with Part 15 of the FCC Rules.
Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE).
Energy Star® The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. Products which meet the stringent requirements of the Energy Star® programme for both environmental benefits and the amount of energy consumption will carry the Energy Star® logo accordingly.
Main Components and Basic Operations Main Components About the Power Supply of the Machine 87
Main Components Front View Rear View Inside View Operation Panel 88
Front View (1) document cover Open to load an original on the platen glass. (2) paper support Open to load paper in the rear tray. (3) paper guide Align with the left side of the paper stack. (4) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Plain Paper / Photo Paper Loading Envelopes (5) cover Open to replace the FINE cartridge or remove jammed paper inside the machine.
(8) operation panel Use to change the settings of the machine or to operate it. Operation Panel (9) platen glass Load an original here.
Rear View (1) power cord connector Plug in the supplied power cord. (2) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
Inside View (1) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (2) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Note • For details on replacing a FINE cartridge, see Replacing a FINE Cartridge. Important • The area around the parts (A) may be splattered with ink. This does not affect the performance of the machine.
Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (2) ON lamp Lights after flashing when the power is turned on. Note • You can check the status of the machine by the ON and Alarm lamps. • • • • • ON lamp is off: The power is off. ON lamp lights: The machine is ready to print.
(5) Alarm lamp Lights or flashes when an error occurs. When performing machine maintenance or machine settings, options can be selected according to the number of flashes. (6) ink lamps Light or flash when ink runs out, etc. The upper lamp indicates the black FINE cartridge status, the lower lamp the color FINE cartridge status. (7) Stop button Cancels operations. You can press this button to cancel a print, copy, or scan job in progress.
About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 95
Confirming that the Power Is On The ON lamp is lit when the machine is turned on. Note • It may take a while for the machine to start printing immediately after you turn on the machine.
Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. • If the Alarm lamp lights up or flashes, see If an Error Occurs. • You can set the machine to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network.
Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting. For details on the auto power off feature, see below.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the machine off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord.
Loading Paper / Originals Loading Paper Loading Originals 101
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 102
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper. For the page size and paper weight you can use for this machine, see Media Types You Can Use. 1. Prepare paper.
3. Slide the paper guide (A) to the left, and load the paper against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. 4. Slide the paper guide (A) to align it with the paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (D).
Note • The machine may make operating noise when feeding paper. • After loading paper, select the size and type of the loaded paper on the print settings screen of the printer driver.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. • Do not use the following envelopes. They could jam in the machine or cause the machine to malfunction.
3. Slide the paper guide (A) to the left, and load the envelopes against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 5 envelopes can be loaded at once. 4. Slide the paper guide (A) to align it with the envelopes. Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly.
Note • Do not load envelopes higher than the load limit mark (D). Note • The machine may make operating noise when feeding envelopes. • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use Use plain paper for printing texts or photo paper for printing photos, for the best print results. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) • Envelopes*1 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
• • • • • B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) Envelope DL Envelope Com 10 Non-standard sizes: You can print on non-standard size paper within the following ranges. • Minimum size: 4.00 x 6.00 inches (101.6 x 152.4 mm) • Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) Paper Weight You can use paper in the following weight range.
Paper Load Limit Commercially Available Papers Media Name Rear Tray Plain Paper (including recycled paper) Approx. 60 sheets Paper Output Tray Approx. 10 sheets (10 sheets: Legal) Envelopes 5 envelopes *1 Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration. Paper for printing photos: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 113
Printing Area To ensure the best print quality, the machine allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.49 inches (141.2 x 190.3 mm) A4 8.00 x 10.92 inches (203.2 x 277.3 mm) B5 6.90 x 9.34 inches (175.2 x 237.3 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.22 inches (94.8 x 132.7 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.22 inches (120.2 x 158.1 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.66 inch (16.7 mm) (E) 0.13 inch (3.4 mm) (F) 0.13 inch (3.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.22 inches (203.2 x 259.7 mm) Legal 8.00 x 13.22 inches (203.2 x 335.9 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.66 inch (16.7 mm) (E) 0.25 inch (6.4 mm) (F) 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.
Loading Originals Loading Originals on the Platen Glass Originals You Can Load 118
Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. Important • Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load Align the corner of the original with the alignment mark .
Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
Originals You Can Load Item Types of originals Details - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.
Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status 122
Replacing a FINE Cartridge When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Replacing Procedure When you need to replace a FINE cartridge, follow the procedure below. Important • Do not touch the electrical contacts (A) or print head nozzle (B) on a FINE cartridge. The machine may not print properly if you touch them.
Useful Information about Ink 1. Make sure that the power is turned on. 2. Retract the paper output tray and the output tray extension. 3. Open the cover. 4. The FINE cartridge holder moves to the replacement position. Caution • Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely. Important • The inside of the machine may be stained with ink. Be careful not to stain your hands or clothing when replacing the FINE cartridge.
Important • Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area. • Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. 6. Prepare a new FINE cartridge. 1. Take a new FINE cartridge out of its package and remove the protective tape (C) gently. Important • If you shake a FINE cartridge, ink may spill out and stain your hands and the surrounding area. Handle a FINE cartridge carefully.
7. Install the FINE cartridge. 1. Insert the new FINE cartridge at a slant into the FINE cartridge holder. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Important • Insert the FINE cartridge gently so that it does not hit the electrical contacts on the FINE cartridge holder. 2. Push the FINE cartridge in and up firmly until it snaps into place.
Important • Check if the FINE cartridge is installed correctly.
• The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 8. Close the cover. Note • If the Alarm lamp lights or flashes after the cover is closed, take appropriate action. If an Error Occurs • The machine may make noise during operation. 9. Adjust the print head position. 10. After replacing the FINE cartridge, align the print head.
Checking the Ink Status from Your Computer You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you know. 2. If necessary, click Ink Details You can check the ink-related information.
Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen.
Checking the Ink Status with the Ink Lamps on the Operation Panel Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level. If you install a used FINE cartridge, the indicated ink level of it may not be correct. In such case, refer to the ink level information only as a guide.
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine 132
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 133
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note • Check if ink remains in the FINE cartridge. Checking the Ink Status with the Ink Lamps on the Operation Panel Check if the FINE cartridge is installed correctly.
Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the machine Cleaning the Print Head Deeply From the computer Cleaning the Print Heads from Your Computer If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required. (D) Good (E) Bad (lines are missing) If there are horizontal white streaks in the pattern (B): Cleaning the print head is required.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Hold down the Stop button until the Alarm lamp flashes twice, then release it immediately. The machine starts cleaning the print head.
Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. 1. Make sure that the power is turned on. 2. Hold down the Stop button until the Alarm lamp flashes three times, then release it immediately. The machine starts cleaning the print head deeply.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2.
• If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning. 5. Scan the print head alignment sheet to adjust the print head position. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark the bottom right corner of the sheet with the alignment mark on . 2. Close the document cover gently, then press the Black button or the Color button.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer 142
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern.
Cleaning Inside the Printer To prevent smudges on the back side of the paper, perform bottom plate cleaning. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. 3.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the printer Remove all sheets of paper from the rear tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears. 4.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears.
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this printer, you can adjust the print head either automatically or manually.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes 9. Confirm the displayed message and click OK The second pattern is printed.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important • Do not open the cover while printing is in progress. 12. Check the printed pattern Enter the numbers of the patterns with the least noticeable stripes in the associated boxes, and click OK.
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
Aligning the Print Head Position Automatically from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) 154
Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface. • Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the machine, as this may cause a malfunction or damage the surface of the machine.
Cleaning the Paper Feed Roller If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper or cleaning sheet available on the market 1. Make sure that the power is turned on and remove any paper from the rear tray. 2. Clean the paper feed rollers without paper. 1.
Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on and remove any paper from the rear tray. 2. Prepare paper. 1.
Important • Be sure to turn off the power and unplug the power cord before cleaning the machine.
Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Initializing the Machine Settings Disabling the Wireless LAN Function of the Machine 160
Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 161
Checking the Ink Status from Your Computer You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed. If a warning or error related to the remaining ink level occurs, the printer driver displays an icon to let you know. 2. If necessary, click Ink Details You can check the ink-related information.
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. In the Print dialog, set the necessary items 2. Select Save Current Settings as Preset... (Save As...) from the Presets 3.
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. • If you are using Mac OS X v10.6.8 On Presets in the Print dialog, select the name of printing profile you want to delete. 2.
Setting the Ink Cartridge to be Used This feature enables you to specify the most appropriate FINE cartridge among installed cartridges according to an intended use. When one of the FINE cartridges becomes empty and cannot be replaced immediately by a new one, you can specify the other FINE cartridge that still has ink and continue printing. The procedure for specifying the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not be turned off automatically.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: 1.
3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: 1. Make sure that the printer is on, and then select Custom Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on/off the Machine Automatically Using the Machine with the Access Point Mode 171
About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 9 times. 3. Release the Stop button. 4. Press the Color button. To disable the function, press the Black button in step 4. Important • Operating speed may be reduced compared to when the quiet mode is not selected.
Turning on/off the Machine Automatically You can enable the machine to turn on/off automatically considering the environment Turning on the Machine Automatically Turning off the Machine Automatically Turning on the Machine Automatically You can enable the machine to turn on automatically when you perform printing or scanning operations from the computer. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 14 times. 3. Release the Stop button. 4.
Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them. This section describes how to enable the access point mode, the access point name of the machine, and the security setting.
1. Connect an external device such as a computer or a smartphone to the machine via wireless LAN. Perform wireless LAN settings with your external device, then assign the access point name specified for the machine as a destination. Note • For details on how to perform wireless LAN settings with an external device, refer to the device's instruction manual.
Password Serial number of the machine Note • To confirm the MAC address of the machine, print out the network setting information. Printing Out Network Setting Information • You can change the security setting and the password using IJ Network Tool. If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
Initializing the Machine Settings You can initialize the machine settings. Important • When using the machine over wireless LAN, note that initialization erases all network settings on the machine, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website. Follow the procedure below to initialize the machine settings. 1. Make sure that the machine is turned on. 2.
Disabling the Wireless LAN Function of the Machine Follow the procedure below to disable the wireless LAN. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 18 times. 3. Release the Stop button. 4. Press the Black button. The Wi-Fi lamp goes off. Note • When you enable the wireless LAN, press the Color button in step 4.
Information about Network Connection Useful Information about Network Connection 179
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information 180
Default Values Set at Factory (Network) Default Values of the LAN Connection Item The default Enable/disable LAN Enable SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IPv4 IP address Auto setup IPv6 IP address Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Canon MG2900 ser
Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour. Select a printer with checking the MAC address, the printer name specified by Bonjour, or the serial number set to the printer against that on the detection result screen.
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
Printing Out Network Setting Information You can print out the current network settings of the machine. Important • This print out contains valuable information about your computer. Handle it with care. 1. Make sure that the printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper. 3. Press and hold the Stop button until the Alarm lamp flashes 15 times. 4. Release the Stop button. The machine starts printing the network setting information.
IPv6 Default Gateway *2 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length *2 Subnet Prefix Length XXX IPsec *3 IPsec setting Active Security Protocol *3 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception (wireless LAN) Enable/Disable Other Settings Other settings - Printer Name Printer name Printer name (Up to 15 alphanumeric characters) WSD WSD setting Enable/Disable WSD Time
About Network Communication Changing and Confirming Network Settings Appendix for Network Communication 187
Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 188
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as an access point or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable. 2. Printers: Printer name, type, and connection destination are displayed. The selected printer can be set up or be modified. 3. Update Performs printer detection again.
4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
Canon IJ Network Tool Menus This section describes the menus in Canon IJ Network Tool. 1. Canon IJ Network Tool menu About Canon IJ Network Tool Displays the version of this application. Quit Canon IJ Network Tool Exits IJ Network Tool. 2. View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status. In the access point mode, this item is grayed out and you cannot confirm the printer connection status.
Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note • You can use this function only when you are using a computer compatible with the wireless LAN. 4. Help menu Instructions Displays this guide.
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. Note • This screen is not available depending on the printer you are using.
Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. • You can perform setting from Set up printer's wireless LAN... on the Settings menu when you use the printer with the access point mode.
The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5. Configuration... The detailed settings screen is displayed. The network password (WEP) or the WPA/WPA2 key selected in Encryption Method: can be confirmed and changed.
Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID). Note • Make sure that the access point is turned on. 3.
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. 1. Start up IJ Network Tool. 2. Select the printer in Printers:.
Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected for the key length in the AirPort Base Station. • Select 1 for Key ID:.
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
• If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal).
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Wired LAN button. 5. Change the settings or confirm. Click OK after changing configuration.
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed. 5. Change the settings or confirm. 1. Use admin password Set an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. • Admin Password Enter the administrator password that was set. For security purposes, your password is not displayed as you type it.
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Status from the View menu. The Status screen is displayed and you can check the printer status and connection performance. 1. Signal Level: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 2.
The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable. Be sure to use a radio channel that does not interfere with other access points.
Initializing the Network Settings of the Machine Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Maintenance... from the Settings menu. 1.
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions 209
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1. Insert a memory card into the card slot of the machine. 2. Check the current printer name.
• The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. • If you use the memory card stored the large size files or many files, a large amount of card access may be generated. In this case, the operation in the memory card may be impossible or slow.
About Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M N P R S T U W A • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
• AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. I • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.
• Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. L • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication. M • MAC Address (AirPort ID) Also known as the physical address.
• PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network. S • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or an access point name. SSID distinguishes one wireless LAN from another to prevent interference.
U • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. W • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
• WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Storing Printed Images Machine Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine 220
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a small amount.
Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the machine smeared with ink? After printing large quantities of paper, the area where papers go through may get smeared with ink. Clean the inside of your machine with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
Storing Printed Images Store printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure to air. Note • Storing printed images without sufficient drying may cause blurring or discoloration.
Machine Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. Also, place the machine where objects will not fall on it.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the FINE cartridge left installed in the machine, press the ON button to turn off the power. This allows the machine to automatically cap the print head, thus preventing it from drying.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 600 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Copy Specifications Multiple copy max. 21 pages Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Mac OS: ICA Maximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 600 x 1200 dpi *1 Interpolated resolution max: 19200 x 19200 dpi *2 *1 Optical Resolution represents the maximum sampling rate based on ISO 14473. *2 Increasing the scanning resolution will limit the maximum possible scanning area.
Windows Operating System Windows 8, Windows 8.1 Windows 7, Windows 7 SP1 Windows Vista SP1, Windows Vista SP2 Windows XP SP3 32-bit only Browser Internet Explorer 8 or later Hard Disk Space 3 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Mac OS Operating System Mac OS X v10.6.8 or later Browser Safari 5 or later Hard Disk Space 1.5 GB Note: For bundled software installation.
Information in this guide is subject to change without notice.
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.
Printing Printing from a Computer Printing from a Digital Camera 235
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 236
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver 237
Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that the printer is turned on 2. Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details ( (the disclosure triangle)) to switch the Setup window to the detailed display. 4. Select the paper size For Paper Size, select the paper size to be used.
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.
Paper Settings on the Printer Driver When you use this printer, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name
Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) 243
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog. 2. Select Paper Handling from the pop-up menu 3.
5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note • The printer automatically reduces the print area depending on the staple position margin. 3. Complete the setup Click Print.
Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software. 2. Select Paper Handling from the pop-up menu 3. Set the print paper size Check the Scale to fit paper size check box.
Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note • Depending on the Scale value that you set, an error message may be displayed. 3. Complete the setup On the Print Dialog, click Print. When you execute print, the document will be printed with the specified scale.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original you print on one page In Pages per Sheet, specify the number of page you print on one page. 3. If necessary, set the following items Layout Direction To change the page placement order, select an icon from the list.
4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed. For detailed display, a preview is displayed on the left side of the Print dialog.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1. Creating a new custom paper size In the Print Dialog, select Manage Custom Sizes... from Paper Size. In the Custom Paper Sizes dialog, click +. Untitled will be added to the list. 2.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 254
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the print quality level Move the Quality slider to select the print quality level. 4. Complete the setup Click Print. When you execute print, the image data is printed with the selected print quality level.
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3. Complete the setup Click Print. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively or by specifying a printing ICC profile from your application software, select ColorSync.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) 258
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 262
Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select ColorSync. You can leave Profile set to Automatic.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. • If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected The procedure for adjusting brightness is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 267
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 269
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast The procedure for adjusting contrast is as follows: 1. Select Color Options from the pop-up menu of the Print Dialog 2.
Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity 271
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver) 272
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup Dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print...
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click the pop-up menu, and then select the following items: Page Attributes Set the paper size or scaled printing. Save as Default You can save the attributes of the displayed page as the default settings.
Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7, you can select Show Presets...
Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document. Scheduler You can set the print start time and print priorities.
Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer. This selection enables the printer to carry out printing properly for the material of the media used. Paper Source Shows the source from which paper is supplied.
Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome 279
Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing. Use this dialog just to make fine adjustments. Preview Shows the effect of color adjustment. As you adjust each item, the effects are reflected in the color and brightness.
Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right. To decrease the overall intensity, drag the slider to the left. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50.
Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm). Stapling Side Specify the stapling side. Long-side stapling (Left) / Long-side stapling (Right) Select this option to staple the long side of the paper. Choose left or right.
Canon IJ Printer Utility The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu. Cleaning Clean the printer to prevent print smudges and clear up clogged print head nozzle.
Related Topics Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 284
Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer Utility is launched.
Maintenance of this Printer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 286
Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax).
Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click ( The selected print jobs will be deleted.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • When you set up the Page Setup dialog, be sure to begin by selecting the model you are using from the Format For list. If you select another printer, printing may not be performed properly.
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 291
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Delete the Unnecessary Canon IJ Printer from the Printer List A Canon IJ Printer that you no longer use can be deleted from the printer list. Before deleting the Canon IJ Printer, disconnect the cable that connects the printer to the computer. The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. The installer will prompt you to enter the name and password of the administrative user.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Mount the disk Double-click the disk image file you have downloaded. The file is unpacked, and then the disk is mounted. 2. Start the installer Double-click "PrinterDriver_XXX_YYY.pkg" (where "XXX" is your model name, and "YYY" is version) contained in the disk. 3.
Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings 296
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through wireless LAN, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wireless LAN) compliant device Printable image data format: The machine accepts images* taken with a camera compliant with the Design rule for Camera File system and PNG files. * Exif 2.
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on a PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device.
About PictBridge (Wireless LAN) Print Settings Settings on a PictBridge (Wireless LAN) Compliant Device This section describes the PictBridge (Wireless LAN) function of the machine. For the print settings on a PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices.
Copying Making Copies Switching the Page Size between A4 and Letter Basic 300
Making Copies Load the original on the platen glass to copy. 1. Make sure that the machine is turned on. 2. Load A4 or Letter-sized plain paper. 3. Load the original on the platen glass. Note • You can switch the size of paper loaded in the rear tray between A4 and Letter. Switching the Page Size between A4 and Letter 4. Press the Color button for color copying, or the Black button for black & white copying. The machine starts copying. Remove the original on the platen glass after copying is complete.
Note • To cancel copying, press the Stop button. • To set the print quality to "Draft" (speed priority) You can set the print quality to "Draft" (speed priority) following the procedure below. 1. Press and hold down the Color or Black button for 2 or more seconds in step 4. The ON lamp flashes once. 2. Release the button. The machine starts copying. When the print quality is set to "Draft", print speed is given priority over quality.
Switching the Page Size between A4 and Letter This setting is useful if you usually load Letter-sized paper in the rear tray. 1. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 10 times. 3. Release the Stop button. The ON lamp starts flashing instead of remaining lit. 4. Press the Black button to select A4, or the Color button to select Letter. The ON lamp stops flashing and remains lit, then the paper size is changed.
Scanning Scanning from a Computer 304
Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) Network Scan Settings 305
Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR) IJ Scan Utility Screens 306
What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
Starting IJ Scan Utility Note • If you have more than one scanner or have changed the connection from USB connection to network connection, set up the network environment from IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • • • • Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc. Thin items Thick items 1.
Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required. When setting is completed, click OK. 4. Click Document. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) 2. Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required. When setting is completed, click OK. 4. Click Photo. Scanning starts. Note • Click Cancel to cancel the scan.
Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required. When setting is completed, click OK. Note • Once the settings are made, you can scan with the same settings from the next time. 3.
Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note • The following explains how to scan from the item to be placed on the left side. 1. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Scan and Stitch) dialog as required. When setting is completed, click OK. 3.
6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8. Place the item that is to be displayed on the right side of the screen face-down on the platen.
9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note • Select the Adjust cropping frames checkbox to specify the area to be saved.
Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click again. (Delete). The selected image is deleted, allowing you to scan the item 11. Click Save. The combined image is saved. Note • Refer to "Image Stitch Window" for details on the Image Stitch window. • You can make advanced scan settings in the Settings (Scan and Stitch) dialog displayed by clicking Settings....
Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again. • • • • Photos that have a whitish background Items printed on white paper, hand-written documents, business cards, etc.
5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note • Click Cancel to cancel the scan. • Scanned images are saved in the folder set for Save in in the corresponding Settings dialog displayed by clicking Settings....
Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select the Check scan results checkbox, then click OK.
The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5. Click Photo. Scanning starts. When scanning is completed, the Save Settings dialog appears. Note • Click Cancel to cancel the scan. 6. Change the image order or file save options as required.
Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Photo Scan. 4. Select Attach to e-mail in Application Settings, then select an e-mail client.
Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog.
Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message. Note • Click Cancel to cancel the scan. • The scanned images are saved according to the settings made in the Settings dialog.
Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. 1. Start IJ Scan Utility. 2. Click Settings.... The Settings dialog appears. 3. Click Document Scan. Note • For Resolution, only 300 dpi or 400 dpi can be set when Start OCR is selected in Application Settings. 4.
Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. • You can add the application from the pop-up menu. 5. Click OK. The IJ Scan Utility main screen appears.
Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application. Note • Click Cancel to cancel the scan. • Text displayed in your text editor is for guidance only.
IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (General Settings) Dialog Network Selection Screen Save Settings Dialog Image Stitch Window 330
IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon. Product Name Displays the name of the product that IJ Scan Utility is currently set to use. If the displayed product is not the one you want to use, select the desired product from the list.
Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
Settings Dialog There are two tabs in the Settings dialog: (Scanning from a Computer) and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear.
Refer to "Placing Items (When Scanning from a Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen. (1) Scan Options Area Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections.
PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Document Scan) Dialog Click Document Scan on the Scan) dialog. (Scanning from a Computer) tab to display the Settings (Document In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image.
Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction" for details. • When you enable this function, scanning may take longer than usual with network connection.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu.
Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear. (1) Scan Options Area Select Source Photo is selected.
Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important • When Color Mode is Black and White, Image Processing Settings is not available. Sharpen outline Emphasizes the outline of the subjects to sharpen the image.
Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Custom Scan) Dialog Click Custom Scan on the dialog. (Scanning from a Computer) tab to display the Settings (Custom Scan) In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
• To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off • Items printed on thin white paper • Long narrow items such as panoramic photos • Reflective disc labels may not be scanned as expected. • Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly.
Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan. Note • Scanning takes longer than usual when you enable this function.
Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction" for details. • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.
(2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu.
Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created.
Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Settings (Scan and Stitch) Dialog Click Scan and Stitch on the Stitch) dialog. (Scanning from a Computer) tab to display the Settings (Scan and In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important • When the Settings dialog is displayed from the Scan screen of My Image Garden, the setting items for Application Settings do not appear.
Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important • When Color Mode is Black and White, Image Processing Settings is not available.
Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting.
(3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images. You can specify the application from the pop-up menu. Send to a folder Select this when you also want to save the scanned images to a folder other than the one specified in Save in.
Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important • When the Settings dialog is displayed from My Image Garden, the setting items for Application Settings do not appear.
Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned. • When the Enable large image scans checkbox is selected in Save Settings, or when Start OCR is selected in Application Settings, you can select JPEG/Exif, TIFF, or PNG.
• When the Settings dialog is displayed from My Image Garden, this option does not appear. Note • When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned. Check scan results Displays the Save Settings dialog after scanning. Important • When the Settings dialog is displayed from My Image Garden, this option does not appear. (2) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images.
Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important • When the Settings dialog is displayed from My Image Garden, some options may not appear.
Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen. Scanners The Bonjour service names of the scanners or printers that can be used over the network are displayed.
Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important • After scanning from My Image Garden, the Save Settings dialog does not appear.
(3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the dialog displayed by selecting Add... from the pop-up menu.
Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created.
Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area (4) Preview Area Note • The displayed items vary depending on the select source and view.
Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved. Adjusting Cropping Frames in the Image Stitch Window Save Save Saves the two scanned images as one image.
Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image. (Rotate Left) Rotates the preview image 90 degrees counter-clockwise. (Invert Vertically) Rotates the preview image 180 degrees.
When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility. Note • Refer to "Image Corrections and Color Adjustments" for details on the setting procedures for image correction and color adjustment.
Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. • Image correction results are not reflected in the trial scan screen. Note • Screens may vary depending on the application. • Selectable settings depend on Kind settings.
Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches. Use this function to reduce such noise. None Dust and scratches will not be reduced. Low Select this to reduce small dust particles and scratches. Large ones may remain.
Low Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets. Unclear or blurred text/lines caused by curved pages are not corrected.
• How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Important • When enabling Descreen, disable Unsharp Mask. If Unsharp Mask is enabled, some moire effects may remain.
General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear. In that case, disconnect the USB cable from the computer, then reconnect it. • Scanning may fail if the computer has resumed from sleep state with the scanner driver active.
Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver 378
Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply.
Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer. Computer Settings • Close all running applications. • Log in as the administrator of the computer. You will be required to enter the name and password of the user with administrator privileges.
Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2. Start the installer. Double-click the ".pkg" file in the decompressed disk. Installation starts. 3. Install the driver. Follow the prompts to install.
Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats 382
Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note • Refer to Help of Image Capture for how to adjust the cropping frames (selection boxes) in the screen displayed by clicking Driver in the IJ Scan Utility main screen. Initial Cropping Frame No cropping frame is specified.
Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image; the lower the resolution (value), the less detail.
Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format. PNG (Standard File Extension: .png) A data format often used on websites. PNG is suitable for editing saved images. JPEG (Standard File Extension: .
Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction. • Close the document cover when scanning.
format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) Note • In IJ Scan Utility, you can place up to 12 items. • Positions of slanted items (10 degrees or less) are corrected automatically.
Network Scan Settings You can connect your scanner or printer to a network to share it among multiple computers. Important • Multiple users cannot scan at the same time. • To scan over a network, enable Bonjour on your scanner or printer. Note • Complete the network settings of your scanner or printer beforehand by following the instructions on the web page. • With network connection, scanning takes longer than USB connection.
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 390
Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network 391
Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings 392
The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Check1 Make sure that the machine is turned on. Make sure that the network settings in the machine are identical with those of the access point.
Check10 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.
Check7 Make sure that there is no source of radio wave interference in your vicinity. If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible. Check8 Are you trying to connect 6 devices or more? You can connect up to 5 devices using the access point mode.
Printing Speed Is Slow Check1 The machine may be printing out a large job issued from another computer. Make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Check2 Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine. Wireless communication between different rooms or floors is generally poor.
Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below.
Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN 398
Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Important • If the machine cannot be detected while you are setting up the network communication using a USB cable, the machine may be in the access point mode.
Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers.
Cannot Detect the Machine during Wireless LAN Setup: Check 2 Does the firewall function of your security software or operation system for computer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the machine and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer.
Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
The Machine Cannot Be Detected in the Wireless LAN Check1 Make sure that the machine is turned on. Check2 Make sure that the Wi-Fi lamp is lit on the operation panel of the machine. If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN. 1. Press and hold the Stop button until the Alarm lamp flashes 18 times. 2. Release the Stop button. 3. Press the Color button. Wireless LAN is enabled and the Wi-Fi lamp is lit.
Check11 Make sure that the firewall of the security software is disabled. If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access. If using any programs that switch the network environment, check their settings. Some programs will enable a firewall by default.
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default 405
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal).
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Initializing the Machine Settings After initializing the machine settings, perform setup according to the instructions on our website.
Checking Information about the Network Checking the IP Address or the MAC Address of the Machine Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Machine, or Computer and the Access Point Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Machine To check the IP address or the MAC address of the machine, print out the network setting information.
2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target access point in Enter the network address to ping.. 6. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following is displayed. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.
How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website. Follow the procedure below to initialize the network settings. 1. Press and hold the Stop button until the Alarm lamp flashes 17 times. 2. Release the Stop button.
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed 413
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button to turn the machine on. Check1 While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit. Note • When printing large data such as a photo or graphics, it may take longer to start printing. While the ON lamp is flashing, the computer is processing data and sending it to the machine. Wait until printing starts.
Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. * The screen differs depending on the OS you are using. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed). Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. • When loading two or more sheets of paper, align the edges of the sheets before loading. • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
Check7 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Copying/Printing Stops Before It Is Completed Check1 Is the paper loaded? Make sure that paper is loaded. If the machine has run out of paper, load paper. Check2 Do the printing documents have lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 419
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
To avoid direct exposure to air, it is recommended that you store the paper in an album, plastic folder, photo frame, etc.
Cannot Print to End of Job Check Is the space of your computer's hard disk sufficient? Delete unnecessary files to free disk space.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 423
Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Cleaning the Platen Glass and Document Cover Check7 Make sure that the original is properly loaded on the platen glass. Loading Originals Check8 Is the original loaded with the side to be copied facing down on the platen glass? Check9 Did you copy a printout done by this machine? If you use a printout done by this machine as the original, print quality may be reduced depending on the condition of the original. Reprint from the computer if you can reprint from it.
Colors Are Unclear Check1 Is the Nozzle Check Pattern printed properly? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning. • If the Nozzle Check Pattern is not printed correctly: After performing the Print Head Cleaning, print the Nozzle Check Pattern and examine the pattern.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check to see if the paper you are printing on is suitable for your printing purpose. Media Types You Can Use Check3 Load the paper after correcting its curl.
2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result. (C) Printing side We recommend printing paper that has been curled outward one sheet at a time.
Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. Check8 Is the inside of the machine dirty? When performing duplex printing, the inside of the machine may become stained with ink, causing the printout to become smudged. Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • To prevent the inside of the machine from stains, set the paper size correctly.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the machine. Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note • When performing duplex printing or too much printing, the inside may become stained with ink.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Ink Is Not Ejected Check1 When a FINE cartridge runs out of ink, replace it with a new one. Check2 Is the FINE cartridge installed properly? If the FINE cartridge is not installed securely, ink may not be ejected correctly. Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place.
Problems with Scanning Problems with Scanning Scan Results Not Satisfactory 436
Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory.
Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 3 Check 4 Restart the computer.
Scanner Driver Does Not Start Check 1 Make sure that the scanner driver is installed. If not installed, install the scanner driver from the web page. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Check 3 Make sure that the application supports the ICA (Image Capture Architecture) driver. You cannot start the scanner driver from applications not supporting the ICA driver.
Error Message Appears and the Scanner Driver Screen Does Not Appear Check 1 Make sure that your scanner or printer is turned on. Turn off your scanner or printer, then reconnect the USB cable and replug the power cord. Check 2 Check 3 Connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 Make sure that the scanner driver is installed.
Cannot Scan Multiple Items at One Time Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Check if you can properly scan one item. Some applications do not support multiple image scanning. In that case, scan each item individually.
Cannot Scan Properly with Auto Scan Check 1 Make sure that the items are placed correctly. Placing Items (When Scanning from a Computer) Check 2 Multiple items scanning may not be supported. Some applications do not support multiple image scanning. In that case, scan each item individually.
Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To print, set it to around 300 dpi. Check 1 Resolution Check 2 Set Fading Correction, Grain Correction, etc. to None. Refer to "Image Corrections and Color Adjustments" for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the orientation of text document and rotate image checkbox and scan again.
"There is not enough memory." Message Is Displayed Check 1 Exit other applications and try again. Check 2 Reduce the resolution or output size and scan again.
Computer Stops Operating during Scanning Check 1 Restart the computer, reduce the output resolution and scan again. Resolution Check 2 Delete unnecessary files to obtain sufficient free hard disk space, then scan again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and select a popular data format such as JPEG when saving it. Check Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor 447
Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG in Data Format of the Settings dialog. Check 1 Resolution Settings Dialog Check 2 Set the display size to 100 %. Some applications do not display images clearly if the display size is too small. Check 3 If moire (stripe pattern) appears, take the following measures and scan again.
Scanned Image Is Surrounded by Extra White Areas Check Specify the scan area. Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window.
Cannot Scan at the Correct Size Check Make sure that the items are placed correctly.
Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Correct slanted text document checkbox and scan the item again.
Scanned Image Is Enlarged (Reduced) on the Computer Monitor Check 1 Change the display setting in the application. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution setting and scan again. Check 2 The higher the resolution, the larger the resulting image will be.
Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection FINE Cartridge Holder Does Not Move to the Position for Replacing 453
The Machine Cannot Be Powered On Check1 Press the ON button. Make sure that the power plug is securely plugged into the power cord connector of the machine, then turn it back on. Check2 Unplug the machine from the power supply, then plug the machine back in and turn the machine back on after leaving it for at least 2 minutes. Check3 If the problem is not resolved, contact the service center.
The Machine Turns Off Unintentionally Check Deactivate the setting to turn the unit off automatically. The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed. Check the following to make sure that your system environment supports HiSpeed USB connection.
Cannot Communicate with the Machine with USB Connection Check1 Make sure that the machine is turned on. Check2 Make sure that the USB cable is connected properly. See Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Check3 Do not start up IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running.
FINE Cartridge Holder Does Not Move to the Position for Replacing Check1 Is the ON lamp off? Check if the ON lamp is lit. The FINE cartridge holder will not move unless the power is on. If the ON lamp is off, close the cover and turn the machine on. Check2 Is the Alarm lamp flashing? Close the cover, confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error, and then reopen it. For details on how to resolve the error, see Support Code List.
Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool 459
Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
Uninstalling IJ Network Tool Follow the procedure below to uninstall IJ Network Tool from your computer. Important • Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash. 2. Restart the computer. Empty the Trash and restart your computer.
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device 462
If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the computer screen. For some errors, the ON lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error.
15 flashes The FINE cartridge cannot be recognized. 1682 16 flashes The ink has run out. 1688 Support Code Corresponding to the Number of Alternate Flashes of the ON Lamp and the Alarm Lamp Example of 2 times flashing: (A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred. 5B00, 5B01 10 flashes An error requiring you to contact the service center has occurred.
Click Here to Search For details on how to resolve errors without Support Codes, see A Message Is Displayed.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List. The Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is scheduled to be sent every month for about ten years.
• If you do not agree to participate in the survey program: Click Do not agree. The confirmation screen will be closed, and the survey at that time is skipped. The confirmation screen will be displayed again one month later. • To stop sending the information: Click Turn off. The Inkjet Printer/Scanner/Fax Extended Survey Program is stopped, and the information will not be sent. To resume the survey, see Changing the setting:. • To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program: 1.
Error Message Appears on a PictBridge (Wireless LAN) Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN) compliant device and the countermeasures to clear them. Note • This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using.
"No ink"/"Ink cassette error" Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. If an Error Occurs "Hardware Error" Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. If an Error Occurs "Printer error" An error requiring servicing may have occurred. Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the machine emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the machine yourself.
Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine. 1. Pull the paper out slowly, either from the rear tray or from the paper output slot, whichever is easier. Hold the paper with your hands, then pull the paper out slowly not to tear it.
Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the machine, remove the paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine. 1. Turn off the machine, and unplug the power cord of the machine from the power supply. 2.
4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine. Check the following and remove the piece of paper if it remains.
7. Close the cover. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine. In this case, confirm that no piece of paper remains inside the machine.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray? If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object. Check3 Is the paper curled? Load the paper after correcting its curl.
1000 Cause There is no paper in the rear tray. Action Reload the paper on the rear tray and press the machine's Black or Color button.
1200 Cause The cover is open. Action Close the cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
1203 Cause The cover is opened while printing is in progress. Action If paper is left inside the machine, remove the paper slowly with both hands and close the cover. Press the machine's Black or Color button to dismiss the error. The machine ejects one blank sheet of paper and resumes printing from the next paper. The machine will not reprint the page that was printed when the cover is opened. Try printing again.
1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
1686 Cause The ink may have run out. Action The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected. If you want to continue printing without this function, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
1688 Cause The ink has run out. Action Replace the ink cartridge and close the cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled. Replace the empty ink cartridge immediately after the printing.
168A Cause The FINE cartridge is not installed properly, or the FINE cartridge not compatible with this machine is installed. Action Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Make sure that the FINE cartridge compatible with the machine is installed. Then install the FINE cartridges again. Push up the FINE cartridge until it clicks into place. After installing, close the cover.
1700 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
1701 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Make sure that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, retract the output tray extension and the paper output tray to remove the protective material or the tape. Pull down the tape to remove the protective material. If the cover is open, close it.
2900 Cause Scanning the print head alignment sheet has failed. Action Press the machine's Black or Color button to dismiss the error. Check the following points, perform Automatic Print Head Alignment again. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make sure the platen glass and the print head alignment sheet are not dirty. • Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment.
2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark upper left corner of the sheet with the alignment mark on the . 2. Close the document cover gently, then press the machine's Black or Color button.
4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
4102 Cause The media type and paper size are not set correctly. Action Press the machine's Stop button to cancel printing, change the media type or paper size setting, then print again. • When the media type is set to Photo Paper Plus Glossy II: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac), or 5"x7" 13x18cm (Windows)/5 x 7 (Mac). • When the media type is set to Glossy Photo Paper: Set the paper size to 4"x6" 10x15cm (Windows)/4 x 6 (Mac).
4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.
5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the FINE cartridge holder from moving. If any, remove the materials. • Confirm that the FINE cartridges are installed properly. Push up the FINE cartridge until it clicks into place. After confirming the conditions above, turn on the machine again.
5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5700 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
5B00 Cause Printer error has occurred. Action Contact the service center.
5B01 Cause Printer error has occurred. Action Contact the service center.
6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.