Operation Manual

Error Message Appears on a PictBridge (Wireless LAN) Compliant
Device
The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN)
compliant device and the countermeasures to clear them.
Note
• This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant
devices. The error messages and operations may vary depending on the device you are using. For
errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (error
number) on the LCD and take the appropriate action to clear the error.
Support Code List
• For the errors indicated on the PictBridge (Wireless LAN) compliant device and their solution, also refer
to the instruction manual of the device. For other troubles on the device, contact the manufacturer.
Error Message on the PictBridge (Wireless LAN) Compliant Device Action
"Printer in use" If the machine is printing from the computer
or warming up, wait until the job ends.
When it is ready, the machine starts printing
automatically.
If the machine is not printing from the
computer or warming up, check the Support
Code on the LCD and take the appropriate
action to resolve the error.
Support Code List
"No paper" Load paper, and select Continue* in the
display on your PictBridge (Wireless LAN)
compliant device.
* To resume printing, you can also press the
OK button on the machine instead of
selecting Continue on the device.
"Paper Error" If the paper output tray is closed, open it. The
machine resumes printing.
If the paper output tray is not closed, check
the Support Code on the LCD and take the
appropriate action to resolve the error.
Support Code List
"Paper jam" Select Stop in the display on your PictBridge
(Wireless LAN) compliant device to stop
printing.
Remove the jammed paper, load new paper,
press the OK button on the machine, and try
printing again.
"Printer cover open" Close the operation panel on the machine.
"Waste tank full"/"Ink absorber full" The ink absorber is nearly full.
611