Operation Manual

Advanced Guide
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Troubleshooting
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Paper Jams
> Paper Is Jammed in the Paper Output Slot or the Rear Tray
Paper Is Jammed in the Paper Output Slot or the Rear Tray
Remove the paper following the procedure below.
1.
Slowly pull the paper out, either from the Rear Tray or from the Paper Output Slot,
whichever is easier.
Note
If the paper tears and a piece remains inside the printer, open the Top Cover and remove it.
Be careful not to touch the components inside the printer.
After removing all paper, close the Top Cover, turn the printer off, and turn it back on.
If you cannot pull the paper out, turn the printer off and turn it back on. The paper may be
ejected automatically.
If you were not able to remove the paper out in step 1:
2.
Open the Rear Cover.
Important
When opening the Rear Cover, do not touch the transport roller or other components inside the
printer.
Page 390 of 468 pagesPaper Is Jammed in the Paper Output Slot or the Rear Tray