Operation Manual

If an Error Occurs
When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting
message is displayed automatically. Take the appropriate action described in the message.
When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the
computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the
status of the lamps and the message, then take the appropriate action to resolve the error.
Support Code Corresponding to the Number of Flashes of the Alarm Lamp
Example of 2 times flashing:
(A) Flashes
(B) Goes off
Number of flashes Cause Support Code
2 flashes There is no paper in the rear tray. 1000
The paper size in the print settings and the size of the loaded paper do not
match.
2100, 2101
3 flashes Paper is jammed in the paper output slot or in the rear tray. 1300
4 flashes If the lamp on the ink tank is flashing, ink may have run out. 1600
The ink tank is not installed. 1660
The print head lock lever is not locked or an ink tank is installed improperly. 1687
5 flashes The print head is not installed. 1401
The print head may be damaged. 1403, 1405
7 flashes More than one ink tanks of the same color are installed. (The lamp on the ink
tank flashes.)
1681
8 flashes The ink absorber is almost full. 1700, 1701
11 flashes Automatic Print Head Alignment failed. 2500
Cannot perform printing with the current print setting. 4103
12 flashes Battery has exhausted. 1810
357