User Guide

Chapter 10 Troubleshooting 10-13
MP L6000—USERS MANUAL/V000/12-97
Troubleshooting
Message Error Code Cause Action
COMMUNICATING — You tried to send a fax Wait until the fax is
PLEASE WAIT manually when the sent, or use memory
MultiPASS was already sending.
sending a fax from
memory.
DOC TOO LONG #003 It took more than 32 Divide the document
minutes to send or and send or copy each
copy a document. part separately.
It took more than 32 Contact the other party.
minutes to receive a Have them divide the
document. document and send
each part separately.
The document is longer Use a copy machine to
than 39.4 inches (1 m). make a reduced copy of
the document and send
the copy.
DOCUMENT READY — The document in the Send the fax, scan the
ADF is ready for faxing, document, or make a
scanning, or copying. copy.
ECM RX — The MultiPASS is ECM transmissions may
ECM TX — receiving (RX) or take longer than normal
sending (TX) a fax transmissions. Turn off
using ECM. ECM if you need to
receive or send quickly,
or if you know your local
lines are in good
condition.
HANG UP PHONE — The telephone is Place the telephone
off hook. properly into its cradle.
LOAD PAPER — The MultiPASS is out Load paper in the multi-
of recording paper purpose tray. Any
(the multi-purpose documents received in
tray is empty). memory will be printed
automatically.
MEMORY FULL #037 The memory of the Print out any documents
MultiPASS is full that are stored in
because it has received memory. Then start the
too many documents, operation again.
or a very long or
detailed document.
Memory is full because Divide the document
you tried to send too and send each part
many pages at once, separately.
or a very long or
detailed document.
MEMORY FULL — The MultiPASS is The MultiPASS
PLEASE WAIT sending a fax and its continues to send the
memory is full. fax as memory becomes
available.