User Guide

Chapter 7 Working With Documents in the Desktop Manager 7-5
MP L6000—USERS MANUAL/V000/12-97
Documents in
Desktop Manager
A PC fax job receives the Retry status if:
•
The MultiPASS L6000 is busy with another task, and thus unable
to transmit the PC fax, or
•
The receiving fax line is busy.
The Desktop Manager continues to try sending the fax until the
transmission is successful or the Desktop Manager exceeds the defined
number of retries. If a job cannot be completed successfully within the
specified number of retries, the job is marked with a Failed status. The
job remains in the Out Box folder until you reprocess or delete it.
❍ On Hold
A held job is a PC fax you chose to place on hold, rather than send
immediately. The held fax job remains in the Out Box folder until you
choose to send or delete it. You can print a job that is on hold.
❍ Failed
A job receives a Failed status because a PC fax could not be sent
successfully. This occurs because the Desktop Manager exceeded the
defined number of retries. For example, a PC fax may have failed
because of a continuously busy fax line or an incorrect fax number.
The failed job remains in the Out Box folder until you attempt to
reprocess or delete it.
❍ Stopped
A stopped job is an active job that you stopped from processing before
it was completed. The stopped job remains in the Out Box folder until
you attempt to reprocess or delete it.
❍ Error
An error results for a job if there is a problem with the MultiPASS
L6000, such as a loss of communication with the Desktop Manager or
memory is full. You can display the nature of the error in the status
line by selecting the job or reviewing the Fax Log.