MultiPASS F20 Software User's Guide

Chapter 7 Troubleshooting 119
5. Remove the USB cable from the port.
6. Install the MultiPASS Suite following the instructions in this guide.
Installation or removal of the MultiPASS Suite cannot be
completed. 6
1. On the Windows desktop, double-click My Computer, then
double-click the CD-ROM icon. In the MultiPASS folder, in Setup,
click FrcInst or FrcInst.exe.
2. Install the MultiPASS Suite following the instructions in this
guide.
Cannot finish removing the MultiPASS Suite software
(Windows XP only) 6
Removal of the software will take longer if an application such as a virus checker is
running. Quit any applications (including virus checkers) before removing the
MultiPASS Suite software.
Cannot use the MultiPASS Suite software after upgrading
to Windows XP. 6
If the MultiPASS Suite was installed in Windows 98/2000/Me and you upgraded to
Windows XP without removing the MultiPASS Suite, the printer may not being
recognized.
Follow this procedure to remove the device from the Device Manager, remove the
MultiPASS Suite and then reinstall it:
1. On the Windows desktop, click Start, then Control Panel.
2. In the Control Panel window, click Performance and Maintenance,
then System.