User manual for the MultiPASS C555.

13-8 Troubleshooting Chapter 13
Message Error Code Cause Action
DIALING
DOC. TOO LONG
DOCUMENT READY
ECM RX
ECM TX
HANG UP PHONE
INSTALL BC-21e
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#003
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The unit is dialing the
receiving fax machine.
The document is longer
than 39.4 inches
(1 meter).
The document in the
ADF is ready for faxing,
scanning, or copying.
The unit is receiving
a fax using Error
Correction Mode (ECM).
The unit is sending a
fax using Error
Correction Mode (ECM).
The handset of the
extension phone is off
hook.
You tried to make color
copies with the installed
Black BJ cartridge.
Press Stop then T if you
want to cancel the
transmission.
Use a copier to make a
reduced copy of the
document and then send
the copy.
Send the document, scan
the document, or make the
copy.
ECM receptions may take
longer than normal
receptions. Turn off ECM if
you need to receive
quickly, or if you know your
local lines are in good
condition. (1 ECM RX,
p. 14-6)
ECM transmissions may
take longer than normal
transmissions. Turn off
ECM if you need to
transmit quickly, or if you
know your local lines are in
good condition. (1 ECM
TX, p. 14-5)
Place the handset properly
in its cradle.
Remove the Black BJ
cartridge and install the
Color BJ cartridge.
(1p. 12-12)