User manual for the MPC5000

Chapter 10 Troubleshooting 10-17
Problem Cause Solution
Colors in a line are The print settings may not If you are printing high
uneven or different be the best for the images density color graphics on
from previous lines you are printing. plain paper, change the Media
Type setting from Plain Paper
to Coated Paper.
Be sure to experiment with
different settings and different
types of paper.
Hue changes The print nozzles may be Clean the print head. See
clogged with dust. page 9-8.
A BJ tank may be empty. Replace empty BJ tanks as
needed. See page 9-16.
Blue looks like purple Blue prints out as purple Within the MultiPASS printer
because of the difference in driver, selecting Match (screen
color technology used by match) in the Color Adjustment
the screen and printer; the dialog box of the Custom Setting
screen uses RGB (Red, Green, window will result in a lighter
Blue) color and the MultiPASS blue. If you are not using
uses CMYK (Cyan, Magenta, screen matching, decreasing
Yellow, Black) color.Due to the the amount of magenta by 30%
technology differences, when produces a royal blue.
cyan and magenta are mixed
together, blue prints dark blue
If you are just looking for a
or purple compared to the screen.
nice blue color, try cyan. It
prints beautifully and fast
and is available in almost all
applications that support color.
Color images are Check to see if your MultiPASS If so, change the Media Type
missing some detail printer driver is set to Plain setting from Plain Paper to
Paper, Color Mode, and Coated Paper.
Halftoning=Pattern.
Paper Feeding Problems
Problem Cause Solution
Paper does not load The sheet feeder may contain Make sure the stack of paper
too many sheets. in the sheet feeder does not
exceed the limit mark.
Paper may not be inserted Make sure the stack of paper
correctly. is inserted into the sheet feeder,
and the paper guide is adjusted
correctly.
Troubleshooting