User manual for the MPC5000

Chapter 7 Working With Documents in the Desktop Manager 7-5
Documents in
Desktop Manager
❍ Retry
A PC fax job receives the Retry status if:
•
The MultiPASS C5000 is busy with another task, and thus
unable to transmit the PC fax, or
•
The receiving fax line is busy.
The Desktop Manager continues to try sending the fax until the
transmission is successful or the Desktop Manager exceeds the
defined number of retries. If a job cannot be completed successfully
within the specified number of retries, the job is marked with a
Failed status. The job remains in the Out Box folder until you
reprocess or delete it.
❍ On Hold
A held job is a PC fax you chose to place on hold,rather than send
immediately. The held fax job remains in the Out Box folder until
you choose to send or delete it.You can print a job that is on hold.
❍ Failed
A job receives a Failed status because a PC fax could not be sent
successfully. This occurs because the Desktop Manager exceeded the
defined number of retries. For example,a PC fax may have failed
because of a continuously busy fax line or an incorrect fax number.
The failed job remains in the Out Box folder until you attempt to
reprocess or delete it.
❍ Stopped
A stopped job is an active job that you stopped from processing
before it was completed. The stopped job remains in the Out Box
folder until you attempt to reprocess or delete it.
❍ Error
An error results for a job if there is a problem with the MultiPASS
C5000, such as a loss of communication with the Desktop Manager
or memory is full.You can display the nature of the error in the
status line by selecting the job or reviewing the Fax Log.