User guide for the MPC3000.

Troubleshooting
Message Error Code Cause Action
MEMORY FULL  The MultiPASS is If sending a fax, the
PLEASE WAIT sending or receiving MultiPASS continues to
a fax and its memory send the fax as memory
is full. becomes available.
If receiving a fax, the
MultiPASS continues to
print after the error is
cleared (BJ cartridge is
replaced or paper is
added).
MEMORY USED nn%  Shows the percentage of If you need more space,
memory currently in use. print or send any
documents in memory.
NO ANSWER #005 The receiving fax Make sure you dialed
machine does not the correct number.
answer. Try again later.
PLEASE WAIT  The MultiPASS is Wait until the date and
warming up. time appear in the LCD
display, then begin.
RECEIVED IN FILE  The computer was Turn the computer on
off and a document to upload the file to the
was received in the Desktop Manager or
memory of the press FUNCTION then
MultiPASS. select FILE PRINT from
the menu to print the
document.
RECD IN MEMORY  The paper or ink ran out, Add paper to the sheet
or a paper jam occurred, feeder, change the
so the MultiPASS BJ cartridge, or clear
received the document the paper jam. Press
in memory. STOP to clear the error
message. The MultiPASS
automatically prints the
document stored in
memory.
STOP KEY PRESSED  You pressed the STOP Resume operation.
button to cancel the
current operation.
TALK  The MultiPASS is set Answer the call.
for Fax/Tel mode and
you are receiving a
telephone call.
TX/RX CANCELLED  You pressed STOP to Try sending again.
cancel the transmission.
TX/RX NO. nnnn  When the MultiPASS Write the number down
sends or receives a fax, if youll need it later.
it assigns it a unique
identification number.
Chapter 10 Troubleshooting 10-7
MPC-3000—USERS MANUAL/V000/07-97