TOP Back Advanced Fax Features 2 System Monitor 3 Next ENG 1 Advanced Copy Features Previous Advanced Guide Series Reports and Lists 4 Troubleshooting 5 Appendix 6 Table of Contents Index Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Manuals for the Machine ● Machine Set-Up ● Software Installation System Monitor Starter Guide 3 Reports and Lists 4 Troubleshooting ● ● ● ● Basic Features Maintenance Machine Settings Specifications Basic Guide CD-ROM ● Advanced Features ● System Monitor ● Reports and Lists Advanced Guide (This Document) CD-ROM ● Printing Features ● Scanning Features ● PC Faxing Features Software Guide CD-ROM 5 Appendix 6 CD-ROM
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor Things You Can Do Specify a recipient with a single key Look up a particular recipient 3 Receive faxes in memory without printing out AAAAA BBBBB CCCCC Reports and Lists 4 One-Touch Speed Dialing Troubleshooting 5 Appendix 6 → Basic Guide Specify a recipient with a two-digit code Coded Dialing → Basic Guide Specify multiple recipients with a single key Address Book Dialing → p.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features Adjust the density level of scanned images 2 ABC ABC DEF ABC DEF ABC DEF 1 DEF 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Copy two documents on one sheet Density Enlarge or reduce copied images → Software Guide Sort copies by page order → p.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features Table of Contents 2 Manuals for the Machine ................................................................................i 3 Things You Can Do ...................................................................................... ii System Monitor Reports and Lists 4 Troubleshooting 5 How to Use This Guide............................................................................... viii Legal Notices ...................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features Printing Received Documents ........................................................... 1-11 Additional Fax Modes .............................................................................. 1-12 2 Broadcasting ..................................................................................... 1-12 Canceling Reservation ......................................................................
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 4 Reports and Lists (MF3240 Only) ................................................................................. 4-1 2 Summary of Reports and Lists .................................................................. 4-2 Printing Reports Automatically .................................................................. 4-3 System Monitor 3 Reports and Lists 4 TX RESULT REPORT ....................................................
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 6 Appendix......................................................................................................................... 6-1 2 Glossary .................................................................................................... 6-2 Index ..........................................................................................................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor How to Use This Guide ■ Using the Top Page 3 Returns to the last page opened. Displays the previous or next page. Returns to the top page.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features ■ Using the Chapter Topic List Returns to the last page opened. Displays the previous or next page. Returns to the top page. 2 System Monitor 3 TOP Back Reports and Lists 4 5 1 Advanced Copy Features 2 3 Reports and Lists 4 Troubleshooting Appendix 5 6 Next Advanced Fax Features System Monitor Troubleshooting Previous Appendix 6 1 Advanced Fax Features (MF3240 Only) Dialing Features...............................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions and notes you should keep in mind when using the machine. WARNING Indicates a warning that may lead to death or serious injury if not observed. CAUTION Explains how to avoid actions that could injure you or damage your machine.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 Legal Notices Trademarks Canon, the Canon logo, and LaserBase are trademarks of Canon Inc. All other product and brand names are registered trademarks, trademarks or service marks of their respective owners. Copyright Copyright © 2006 by Canon Inc. All rights reserved.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 1 Advanced Fax Features (MF3240 Only) Dialing Features....................................................................................... 1-2 Using Address Book ............................................... 1-2 Redialing................................................................. 1-3 Dialing Through a Switchboard ..............................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 Dialing Features The machine provides the following dialing features: address book dialing, redialing, temporary tone dialing, checking dialing line, and dialing an overseas number. 4. Use [ ] or [ recipient. – The recipients are listed in the order of one-touch speed dialing keys (01 to 07), and coded dialing codes (00 to 99).
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 4. Use the numeric keys to enter up to 10 first characters of the recipient’s name, then press [OK]. Ex. SEARCH CANON [A] Redialing Manually 1. Press [Redial/Pause]. 2. Press [Start] to start scanning a document. 3. Press [OK] to dial the last number you dialed.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 6. 2 Use [ ] or [ ] to select the number of redials the machine will make, then press [OK]. Ex. REDIAL TIMES System Monitor 5. Use [ ] or [ press [OK]. 6. Use the numeric keys to enter the prefix number (up to 20 digits), then press [OK]. 2TIMES ] to select , then Ex. 3 Reports and Lists 7. 4 Use [ ] or [ ] to select the time (in minutes) between redials, then press [OK]. REDIAL 5 INTERVAL 2MIN.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Dialing using the [R] Key 1. Press [FAX]. 2. Press [R] to access the outside line. 3. Use the numeric keys to enter the fax number. Press [FAX]. 2. Press [Hook]. NOTE Make sure to confirm the dial tone before entering a fax number. If you enter the number before the dial tone can be heard, the call may not be connected, or the wrong number may be dialed. 3.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists ■ Checking Dialing Line Checking dialing line function enables you to configure the setting on whether to check for a dial tone. 1. Press [Additional Functions]. 2. Use [ ] or [ ] to select , then press [OK]. 4 3. 5 4. Troubleshooting Appendix 6 5. 6. 3. Adjust any necessary settings (fax resolution, etc.) for your documents. 4.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 Receiving Features You can set receive mode that suits your needs. The machine also provides the following receiving features: memory reception, reception restriction, and remote reception. 5. : Answers all calls as faxes and disconnects voice calls. : Receives faxes automatically and records voice messages.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 5 Use [ ] or [ press [OK]. 6. When the telephone rings, pick up the handset of the external telephone. Use numeric keys to select the duration (0 to 30 seconds) for the phone to ring, then press [OK]. 7. Confirm that the modem’s connecting sound is heard, then press [Start]. Use numeric keys to select the duration (10 to 45 seconds) of ringing, then press [OK]. 8.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 ■ Memory Reception ■ Reception Restriction 2 The machine automatically receives faxes in memory when printing is disabled under certain conditions (e.g., toner or paper has run out). When the problem is cleared, the machine automatically prints the fax which was stored in the memory. You can reject incoming faxes without sending their numbers in the machine.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 1. Press [Additional Functions]. 2. Use [ ] or [ ] to select , then press [OK]. 3. Use [ ] or [ ] to select , then press [OK]. 1. Use [ ] or [ ] to select , then press [OK]. When you receive a call, pick up the handset of the external telephone. 2. Use [ [OK]. Use the numeric keys to enter the two-digit remote reception ID to start reception. 3.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 5. : Reduces the documents automatically depending on the length of the documents. : Prints documents on a paper without reducing the size. : Cuts off the end of a document that does not fit on one page up to 24 mm. When the height of the area to be cut off is more than 24 mm, the document will be printed on the following page without being cut off.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Additional Fax Modes The machine provides the following additional fax modes: broadcasting and canceling reservation. System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 ■ Canceling Reservation You can cancel sending jobs reserved in memory. ■ Broadcasting 1. Press [System Monitor]. Broadcasting enables you to send the same document to multiple recipients. 2.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Canceling Fax Jobs Cancel an ongoing job (sending or receiving) as follows. To cancel sending jobs reserved in memory, see “Canceling Reservation,” on p. 1-12. 1. Press [Stop/Reset]. 2. For sending or receiving jobs, press [ select . Press [ Troubleshooting 5 Appendix ] to ] to select if you do not want to cancel the job.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 2 Advanced Copy Features Advanced Copy Features........................................................................ 2-2 Collate Copy ........................................................... 2-2 2 on 1 Combination ................................................ 2-2 Canceling Copy Jobs..............................................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting Advanced Copy Features ■ Collate Copy You can copy documents collated into sets arranged in page order. This feature can be used with “2 on 1 Combination” (see p. 2-2) at the same time. 1. Set a document. 2. Press [Collate/2 on 1]. 5 appears in the LCD. NOTE Appendix 6 6.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 5. Place the next page of the document on the platen glass, then press [Start]. Two scanned documents will be printed on one paper. 2 NOTE – If you press [OK] without scanning the second document, only the first document will be printed on the left side of the paper. – A maximum of 4 mm margin will be produced between the two reduced documents in 2 on 1 combination copying.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 3 System Monitor Checking Job and Machine Status ........................................................ 3-2 Checking Print Status ............................................. 3-2 Checking Print and Scan Counts............................ 3-2 Checking and Deleting Documents Stored in Memory (MF3240 Only) .........................................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Checking Job and Machine Status System monitor enables you to view and print the transmission/reception results, check remaining memory, monitor the status of fax, and check print and scan counts. ■ Checking Print and Scan Counts 1. Press [System Monitor]. ■ Checking Print Status 2. Use [ ] or [ ] to select , then press [OK]. 3.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 ■ Checking and Deleting Documents Stored in Memory (MF3240 Only) 1. Press [System Monitor]. 2. Use [ ] or [ ] to select , then press [OK]. 3. Use [ ] or [ document. 4. If you want to delete the document, press [OK], then press [ ] to select . 5. ] to check the desired Press [Stop/Reset] to return to standby mode.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 4 Reports and Lists (MF3240 Only) Summary of Reports and Lists .............................................................. 4-2 Printing Reports Automatically .............................................................. 4-3 TX RESULT REPORT ............................................ 4-3 RX RESULT REPORT ............................................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Summary of Reports and Lists The machine can generate the following reports and lists. For how to print reports, see “Printing Reports Automatically,” on p. 4-3, and “Printing Reports and Lists Manually,” on p. 4-6. System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 Report/List Description TX RESULT REPORT Shows the transmission result. Can be set to print automatically.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features Printing Reports Automatically 2 TX RESULT REPORT, RX RESULT REPORT, and ACTIVITY REPORT can be set to print automatically. 3 ■ TX RESULT REPORT System Monitor Reports and Lists 4 ● JOB NO.: Job number Press [Additional Functions]. 2. Use [ ] or [ ] to select , then press [OK]. – TX: Memory transmission Use [ ] or [ ] to select , then press [OK]. ● NO.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 ● RESULT: Result of transaction 2 – NG: Transmission failed System Monitor 5. – OK: Transmission successful
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 ● RESULT: Result of transaction 2 – NG: Reception failed The following items are displayed in the Activity Report: – STOP: Reception manually canceled before completion ● NO.: Transaction number (01 to 60) – MEM.FULL: Memory became full during reception ● JOB NO.: Job number ● Error code: For descriptions of error codes, see Chapter 11, “Troubleshooting,” in the Basic Guide.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features Printing Reports and Lists Manually 2 For information on each report or list, see “Summary of Reports and Lists,” on p. 4-2. 3 1. Press [Additional Functions]. 2. Use [ ] or [ ] to select , then press [OK]. 3. Use [ ] or [ ] to select , then press [OK]. 4. Use [ ] or [ ] to select the required report or list, then press [OK].
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 5 Troubleshooting General Problems .................................................................................... 5-2 Paper Feeding Problems......................................................................... 5-3 Faxing Problems (MF3240 Only) ............................................................ 5-4 Sending Problems .......................................
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 General Problems 2 The machine has no power. System Monitor 3 Q Is the power cord plugged in securely? Q Is the power cord plugged in securely? A Check that the power cord is securely plugged into the machine and into the wall outlet. If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. A Unplug the machine and wait for 5 seconds, then plug it back in.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 Paper Feeding Problems 2 Paper does not feed properly. System Monitor 3 Q A Reports and Lists 4 Troubleshooting Q 5 A Appendix 6 Q Are different types of paper loaded in the machine? A Load only one type of paper. A Make sure you load paper that meets the requirements for use. (See Chapter 3, “Print Media,” in the Basic Guide.) A Let the paper run out before refilling the machine.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 Faxing Problems (MF3240 Only) ■ Sending Problems Q Is your machine in fax mode? Cannot send a fax. A Press [FAX] to show fax standby display. Q Is the machine overheated? Q Is the document loaded correctly? A Unplug the machine and let it cool for about 5 minutes. Then plug in the machine and try sending again. A Make sure the document is correctly loaded.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Q Did you dial the correct number? Q Is the telephone line working properly? A Check that you have the correct number. A Q Is the machine in Sleep mode? Make sure there is a dial tone when you press [Hook] or when you lift the handset of any external telephone connected to the machine. If there is no dial tone, contact your local telephone company. A The machine does not scan documents, if it is in Sleep mode.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Q Did the recipient’s machine answer within 35 seconds (after all automatic redialing attempts)? A Ask the recipient to check the machine. For an overseas call, add pauses to the registered number. (See “Dialing an Overseas Number (With Pauses),” on p. 1-6.) System Monitor 3 Reports and Lists 4 Troubleshooting Q Is the Processing/Data indicator lit? A The external phone is busy.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features Documents are printed out in a reduced size on the recipient’s machine. 2 Q Is the recipient’s paper smaller than the size of the documents you sent? 3 A If the recipient is using small-size paper, your machine automatically reduces the size of the document in accordance with the recipient’s paper. System Monitor Reports and Lists 4 Troubleshooting 5 Appendix Sending of documents is too slow.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor Errors occur frequently while sending. Q A 3 Reports and Lists 4 Are the telephone lines in poor condition, or do you have a bad connection? Cannot receive a fax automatically. Q Is the machine set to receive automatically? A For the machine to receive faxes automatically, receive mode must be set to , , or .
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Q Is paper loaded in the machine? Q Is a document stored in memory, leaving little or no memory available? A Make sure paper is loaded in the machine. (See “Set Up the Paper Cassette and Load Paper,” in the Starter Guide.) A Print, send, or delete any documents stored in memory. Q Is the telephone cable connected properly? Q Has an error occurred during reception? A Make sure the cable is connected properly.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Q A System Monitor 3 Can the sender’s machine send the CNG signal, which tells your machine that the incoming call is a fax call? Some machines cannot send this signal. In such cases, receive the fax manually. Print quality is poor. Q Is the toner low or unevenly distributed? A Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor Faxes do not print. Q A 3 Have you removed the sealing tape from the toner cartridge? Make sure you remove the sealing tape from the cartridge. (See “Install Toner Cartridge,” in the Starter Guide.) Q Is the correct type of paper loaded in the machine? A Make sure you load paper that meets the requirements for use. (See Chapter 3, “Print Media,” in the Basic Guide.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Q Is the toner low or unevenly distributed? A Redistribute the toner inside the toner cartridge. If the problem persists, replace the toner cartridge. (See Chapter 10, “Maintenance,” in the Basic Guide.) System Monitor 3 Receiving of documents is too slow. You cannot get documents from information services. Q Is your machine set to the tone dialing type of the telephone line? A Press [Tone] to set the tone dialing.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 Copying Problems 2 Cannot make copies. System Monitor 3 Reports and Lists Q Have you removed the sealing tape from the toner cartridge? A Make sure you remove the sealing tape from the cartridge. (See “Install Toner Cartridge,” in the Starter Guide.) 4 The alarm sounds* or appears in the LCD when making copies.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 Printing Problems 2 Nothing prints. System Monitor 3 Printout does not match paper size. Q Is the power cord plugged in securely? A Check that the power cord is securely plugged into the machine and into the wall outlet. If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Paper jams occur. Q Is the correct type of paper loaded in the machine? A Make sure you load paper that meets the requirements for use. (See Chapter 3, “Print Media,” in the Basic Guide.) Printout has vertical white streaks. Q Is toner low or unevenly distributed? A Redistribute the toner inside the cartridge. If the problem persists, replace the cartridge.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 Telephone Problems (MF3240 Only) 2 Cannot dial. System Monitor 3 Q Is the telephone cable connected properly? A Make sure the cable is connected properly. (See “Connect Telephone Cables (MF3240 Only),” in the Starter Guide.) Reports and Lists 4 Troubleshooting Q 5 A Appendix 6 Q Is the power cord plugged in securely? A Check that the power cord is securely plugged into the machine and into the wall outlet.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 6 Appendix Glossary ................................................................................................... 6-2 Index .........................................................................................................
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Glossary A System Monitor C Activity Report 3 A journal of the machine’s fax transactions, both sent and received. Reports and Lists Automatic redialing 4 When the receiving fax machine is busy or does not answer, or when an error occurs while sending, the machine waits a specified time and then automatically redials the number.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features D F Document The sheet of paper containing the data that you send to, or receive from a machine. 2 System Monitor E 3 Reports and Lists 4 Troubleshooting ECM Error Correction Mode. The ability of your machine to reduce system and line errors when sending to or receiving from another fax with ECM capability.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features G M G3, Group 3 fax machine Defined by CCITT/ITU-T. Uses encoding schemes to transmit image data while reducing the amount of data that needs to be transmitted, thus reducing transmission time. G3 fax machines can transmit one page in less than one minute. Encoding schemes for G3 fax machines are Modified Huffman (MH), Modified READ (MR), Modified Modified READ (MMR), and Joint Bi-level Image expert Group (JBIG).
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features O R One-Touch Speed Dialing An automatic dialing method that allows you to dial a fax or telephone number by pressing a single one-touch speed dial key. 2 One-Touch Speed Dial keys System Monitor The numbered keys on the operation panel that may be registered as single or a group of fax numbers. Once a number or group is registered, you press one key to dial the entire number or group.
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features 2 Remote reception Activating fax reception by answering an external telephone that is not located near the machine. You need to dial a remote receiving ID number to start remote reception. Report A document printed by the machine and containing information about the faxes it has sent or received. System Monitor 3 Resolution The density of dots for any given output device. Expressed in terms of dots per inch (dpi).
TOP Back Previous Next Advanced Fax Features 1 Advanced Copy Features T Tone A key that allows you to temporarily switch to touch-tone from pulse dialing. In some countries, on-line data services may require that you use tone dialing. 2 System Monitor Toner 3 A black, resin coated powder contained in the toner cartridge. The machine applies the toner to the surface of the photosensitive drum inside the machine via an electrophotographic mechanism.
TOP Back Previous Next Advanced Fax Features Advanced Copy Features 1 Index 2 Symbols & Numerics L S 1-TOUCH LIST 4-2 LIST 1-2 SEARCH 1-2 System Monitor 3 Reports and Lists 4 Troubleshooting 5 Appendix 6 LOST REPORT 4-2 A T M Tone dialing 1-5 MANUAL 1-7 [TONE] key 1-5 Additional fax modes 1-12 MEMORY DATA LIST 4-2 Troubleshooting 5-1 Address Book 1-2 MEMORY IMAGE PRNT 4-2 AnsMode 1-7 Memory reception 1-9 B O Broadcasting 1-12, 6-2 one-touch speed dialing 1-2 C P Canceli
TOP Back Advanced Fax Features 1 Advanced Copy Features 2 System Monitor 3 Reports and Lists 4 CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada Troubleshooting 5 CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S.
