Software Guide Please read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
LASER CLASS 310 Software Guide About the Manuals for the Machine The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Guides with this symbol are book manuals.
Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv Button Used in This Manual. . . . . . . . . . . . . . . . .
Chapter 4 Troubleshooting Finding Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1 Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2 Printer Driver Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4 Uninstalling Printer Driver . . . . . . . . .
Preface Thank you for purchasing the Canon LASER CLASS 310. Please read this manual thoroughly before operating the product in order to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference. How to Use This Manual Symbols Used in This Manual This manual uses the following symbols to indicate important safety precautions or useful information about using the machine.
Abbreviations Used in This Manual In this manual, product names and model names are abbreviated as follows: Microsoft® Windows® 98 operating system is referred to as Windows 98. Microsoft® Windows® Millennium Edition operating system is referred to as Windows Me. Microsoft® Windows® 2000 operating system is referred to as Windows 2000. Microsoft® Windows® XP operating system is referred to as Windows XP. Legal Notices Trademarks Canon and the Canon Logo are trademarks of Canon Inc.
Before You Start 1 CHAPTER This chapter describes the system environments required for using CARPS (Canon Advanced Raster Printing System) software. It also explains where to find help and information regarding the installation and use of this software. Introduction Your new machine has many advanced features, including Canon Advanced Raster Printing System (CARPS). CARPS gives users of Windows 98, Windows Me, Windows 2000, or Windows XP operating system the ability to make full use of the printer.
System Requirements The printer driver for Windows 98/Me/2000/XP can be used in the following system environments. 1 Before You Start ■ Operating System Windows 98, Windows Me, Windows 2000, or Windows XP ■ Computer Any computer on which Windows 98, Windows Me, Windows 2000, or Windows XP runs properly.
Where to Find Help Here is where to find help if you are having problems with installation, or in using your machine: 1 Before You Start ■ In This Guide See “Printer Problems,” on p. 4-2 for common problems. ■ In the Basic Guide See Chapter 13, “Troubleshooting.” ■ README. TXT File The hints, limitations, and restrictions you need to be aware of when installing and using your printer drivers are included in the README.TXT file provided with the drivers.
2 Installing Printer Driver CHAPTER This chapter provides instructions for installing the printer driver to use the Canon LASER CLASS 310 as a local printer (connected directly to your computer). If you want to set the machine as a shared printer, continue the steps in “Setting the Machine as a Shared Printer,” on p. 2-13. If the machine is already on your network and you want to start using it, proceed to “Using as a Shared Printer on Your Network,” on p. 2-21.
Installing Printer Driver through a USB Connection The following is the installation procedure of the user software using a USB connection, under Windows 98/Me/2000/XP. The screen shots shown are from Windows 2000. Before you install the software, make sure you do the following: • Confirm the machine is not connected to your computer. • Turn on the machine. (See the Basic Guide.) • Quit any Windows applications that are running on your computer.
4 Read the contents of the [License Agreement] dialog box, and click [Yes]. 2 5 6 Installing Printer Driver The Install screen appears. Click [Next] on the Setup Wizard dialog box. After confirming the contents of the [License Agreement] dialog box, select [I accept the terms in the license agreement] ➞ click [Next].
7 Confirm that [Install Printer Driver through a USB Connection] is selected ➞ click [Next]. Installing Printer Driver 2 NOTE A message recommending you to restart your computer may appear under some operating systems. In this case, continue installing after restarting your computer. 8 Click [Yes] to continue the installation through the USB connection. The installation starts. The [USB Connection] dialog box appears.
9 Connect the machine to your computer with the USB cable. IMPORTANT The USB cable must be connected to the port on your computer within 60 seconds after [Yes] in the [USB Connection] dialog box is clicked, otherwise the installation will not complete. For more information on connecting the USB cable, refer to the Basic Guide. NOTE While the printer driver is being installed, the message asking you if you want to view the README file or not appears. If you want to view the README file now, click [Yes].
11 Check [Restart Computer Now (Recommended)], and click [Restart]. 2 Installing Printer Driver You can restart the computer later. In this case, clear [Restart Computer Now (Recommended)] and click [Exit].
Installing Printer Driver without a USB Connection The following is the installation procedure of the user software without using a USB connection, under Windows 98/Me/ 2000/XP. The screen shots shown are from Windows 2000. Before you install the software, make sure you do the following: • Connect the machine to your computer. (See the Basic Guide.) • Turn on the machine. (See the Basic Guide.) • If any Windows application is running on your computer, quit it.
3 Click [Install]. 4 Read the contents of the [License Agreement] dialog box, and click [Yes]. Installing Printer Driver 2 \ The Install screen appears. 5 2-8 Click [Next] on the Setup Wizard dialog box.
6 After confirming the contents of the [License Agreement] dialog box, select [I accept the terms in the license agreement] ➞ click [Next]. NOTE A message recommending you to restart your computer may appear under some operating systems. In this case, continue installing after restarting your computer. 7 Clear [Install Printer Driver through a USB Connection] ➞ click [Next].
8 Configure the port settings. 1. 2. 3. 4. Select [Use Standard Port], [Use Network Printer] or [Add Port] ➞ click [Settings]. In the [Port Settings] dialog box, select the port you want to use ➞ click [OK]. Enter the name of the printer in [Printer Name], or accept the default name. Select [Use as Shared Printer] if you want to use the printer as the shared printer (only for Windows 2000/XP). ● If you select [Use as Shared Printer]: 5. Click [Details].
11 Click [Yes] to continue the installation. The installation starts. The printer driver is installed and the printer icon is added to the [Printers] folder. NOTE While the printer driver is being installed, the message asking you if you want to view the README file or not appears. If you want to view the README file now, click [Yes]. If not, click [No]. 12 Click [Exit] ➞ click [Next]. Installation is complete.
13 Check [Restart Computer Now (Recommended)], and click [Restart]. Installing Printer Driver 2 You can restart the computer later. In this case, clear [Restart Computer Now (Recommended)] and click [Exit].
Using the Machine on Your Network This section provides instructions for using the LASER CLASS 310 on your network. You can start printing simply by starting the server, even if the server was not running when the client was started. If the server is running on Windows 2000/XP, you can print even if no one is logged into the server. Setting the Machine as a Shared Printer If you plan to share your Canon LASER CLASS 310 on a network, install the print server locally, then make the following settings.
2 Double-click the [Network] icon. The [Network] dialog box appears. 3 Click [Add] in the [Configuration] tab sheet. Installing Printer Driver 2 The [Select Network Component Type] dialog box appears. 4 Select [Service] ➞ click [Add]. The [Select Network Service] dialog box appears. 5 2-14 Select [File and printer sharing for Microsoft Networks] ➞ click [OK].
6 Click [File and Print Sharing]. Installing Printer Driver 2 The [File and Print Sharing] dialog box appears. 7 Select [I want to be able to allow others to print to my printer(s)] ➞ click [OK]. 8 Select the [Access Control] tab sheet ➞ click either [Share-level access control] or [User-level access control]. 9 Click [OK]. The server service is added.
Windows 2000/XP Server Settings The following is the procedure to make your machine available to your network users, under Windows 2000/XP. ■ Adding Server Service (Windows 2000) 1 From the [Start] menu, select [Settings] ➞ [Network and Dial-up Connections]. The [Network and Dial-up Connections] folder appears. Installing Printer Driver 2 2 Right-click the [Local Area Connection] icon ➞ select [Properties] from the pop-up menu. The [Local Area Connection Properties] dialog box appears.
4 Click [Service] ➞ click [Add]. 5 Installing Printer Driver 2 Select [File and Printer Sharing for Microsoft Networks] ➞ click [OK]. The server service is added.
■ Adding Server Service (Windows XP) 1 From the [Start] menu, select [Control Panel]. The [Control Panel] folder appears. Installing Printer Driver 2 2 Click [Network and Internet Connections]. The [Network and Internet Connections] folder appears. 3 Click [Network Connections]. The [Network Connections] folder appears.
4 Right-click the [Local Area Connection] icon ➞ select [Properties] from the pop-up menu. The [Local Area Connection Properties] dialog box appears. 5 Click [Install]. Installing Printer Driver 2 The [Select Network Component Type] dialog box appears. 6 Click [Service] ➞ click [Add]. 7 Select [File and Printer Sharing for Microsoft Networks] ➞ click [OK].
Installing Printer Driver 2 The server service is added. ■ Setting Printer Sharing 1 Open the [Canon LC310/L390/L408S Properties] dialog box ➞ select [Share this printer] in the [Sharing] tab. NOTE For instructions on how to open the [Canon LC310/L390/L408S Properties] dialog box, see p. 3-18. 2 Enter the share name as needed. NOTE Do not enter space or special character in [Share name]. 3 Click [OK]. The printer icon changes to indicate sharing.
Using as a Shared Printer on Your Network When the Canon LASER CLASS 310 is already on your network and set as a shared printer, you can use it via the network. The easiest way to make the machine available for your computer is using network download. If your operating system is Windows 2000/XP, you cannot download the driver from Windows 98/Me servers. In that case, use [Add Printer Wizard].
Windows 98/Me Add Printer Wizard The following is the procedure to connect to the shared printer on your network using Windows 98/Me [Add Printer Wizard]. The screen shots shown are from Windows 98. 1 From the [Start] menu, select [Settings] ➞ click [Printers]. The [Printers] folder appears. Installing Printer Driver 2 2 Double-click the [Add Printer] icon. The [Add Printer Wizard] dialog box appears ➞ click [Next]. 3 2-22 Select [Network printer] ➞ click [Next].
4 Enter the network path or print queue that you want to connect to, or use [Browse] to select the printer ➞ click [Next]. NOTE • Depending on your network environment, the installation of the driver may be carried out automatically. In this case you need not perform steps 5 through 7 below. • When using a Windows 2000 or XP system logged on to a Workgroup instead of a Domain as a Server PC to share the printer, printing from a Client PC may not work correctly.
Windows 2000/XP Add Printer Wizard The following is the procedure to connect to the shared printer on your network using Windows 2000/XP. IMPORTANT Be sure that you have logged on as a member of Administrators. The full control access right for the printer is necessary for the installation of CARPS. 1 From the [Start] menu, select [Settings] ➞ click [Printers] (in Windows XP, select [Printers and Faxes] from [Start] menu). The [Printers] (in Windows XP, [Printers and Faxes]) folder appears.
3 Printer Properties CHAPTER This chapter describes the settings for the printer properties. Windows 98/Me Properties With CARPS, you initiate printing as you normally would from a Windows application. If you want to view or change the print options, access the properties dialog box of CARPS. You can access the [Canon LC310/L390/L408S Properties] dialog box both from the application’s [Print] dialog box and the [Printers] folder. To access the dialog box, follow the procedure below.
2 3 Click [Properties]. Printer Properties ■ From the [Printers] folder 1 From the [Start] menu, select [Settings] ➞ [Printers]. The [Printers] folder appears. 2 Select the corresponding printer icon ➞ select [File] ➞ [Properties]. You can also open the [Canon LC310/L390/L408S Properties] dialog box by right-clicking the corresponding printer icon and selecting [Properties] from the pop-up menu. The [Canon LC310/L390/L408S Properties] dialog box appears.
General Tab Lets you print a test page or define separator pages. Refer to your Windows operating system documentation for more information. Printer Properties 3 Details Tab Specifies the printer port and time-out settings. Refer to your Windows operating system documentation for more information. ■ Spool Settings The installer sets the following defaults.
Color Management Tab Associates color profiles with your color printer. Refer to your Windows operating system documentation for more information. Printer Properties 3 Sharing Tab Specifies the printer sharing settings. This tab sheet is available only when the printer sharing is enabled (see p. 2-13). Refer to your Windows operating system documentation for more information.
Page Setup Tab Specifies the page settings including the page size, scaling, number of copies, orientation, and number of pages per sheet. For information on [Profile], refer to “Profiles,” on p. 3-14. Preview image Displays the image with the currently selected settings reflected. For details on preview image, see p. 3-14. [Page Size] Selects the original page size to work with in an application.
[Manual Scaling] Reduces or enlarges the original page size. Selecting this check box enables the edit box on the right side to specify the magnification factor (25 to 200%). [Page Order] Selects the order in which original pages are placed on each sheet of the output paper when more than one page is printed per sheet. [Paper Type] Selects the paper type to print.
■ Edit Watermark Clicking [Edit Watermark] in the [Page Setup] tab sheet opens the [Edit Watermark] dialog box. This dialog box enables you to insert a text string as a watermark onto pages. This option is enabled only when the [Watermark] check box is selected in the [Page Setup] tab sheet (see p. 3-5). [Watermark List] Displays the names of registered watermarks. The preview image in the upper left part of the dialog box displays the selected watermark with the specified settings reflected.
■ Custom Paper Size Settings Clicking [Custom Paper Size] in the [Page Setup] tab sheet opens the [Custom Paper Size Settings] dialog box. This dialog box enables you to define custom paper sizes for quick selection and register new custom paper sizes to the [Paper List] box. You can specify the name, width, and height of each size. Up to 50 custom paper sizes can be defined.
■ Page Options Clicking [Page Options] in the [Page Setup] tab sheet opens the [Page Options] dialog box. This dialog box enables you to print pages with a page frame, header, and footer. This option is disabled when [Page Layout] in the [Page Setup] tab sheet is set to [Poster] (see p. 3-5). [Edging] Adds a page frame to be printed on each page. 11 options are available. [Print Date] Selects if the date is printed on each page or not. Six positions to print the date are available.
Finishing Tab Specifies the finishing settings for the printed pages including the collating and binding. For information on [Profile], refer to “Profiles,” on p. 3-14. Printer Properties 3 [Binding Location] Selects a binding location for the printed pages. [Gutter] Opens the [Gutter Settings] dialog box (see p. 3-10). [Finishing] Selects if the printed pages are sorted by copy or not. [Advanced Settings] Opens the [Advanced Settings] dialog box (see p. 3-10).
Quality Tab Specifies the settings for print quality including the resolution and contrast. For more information on [Profile], refer to “Profiles,” on p. 3-14. [Objective] Selects the best setting for the print job according to document content. [Details] Opens the [Detailed Settings] dialog box (see p. 3-11). [Manual Grayscale Settings] Enables the manual grayscale. Selecting this check box enables [Grayscale Settings] to access the dialog box which enables you to set the grayscale for images (see p.
[Resolution] Selects the printer’s resolution in dot per inch (600 dpi or 300 dpi). [B & W Halftones] Selects a halftone pattern. [Enable Image Correction] Corrects the roughness of image and inaccuracy in interpolating when printing an enlarged image in low-resolution. [Toner Save] Selects the setting for saving the toner consumption ([Printer Default], [Off], or [On]). ■ Grayscale Settings Clicking [Grayscale Settings] in the [Quality] tab sheet opens the [Grayscale Settings] dialog box.
■ Matching Tab [Matching Mode] Specifies a color-matching mode ([Driver Matching Mode] or [Gamma Adjustment]). Selecting [Driver Matching Mode] enables [Matching Method] and [Monitor Profile]. Selecting [Gamma Adjustment] enables [Gamma]. [Matching Method] Selects the matching method. [Monitor Profile] Selects the profile appropriate for your monitor or scanner. [Gamma] Specifies the gamma correction factor. [Restore Defaults] Resets all the current settings to their default values.
Profiles A registered combination of settings for the [Page Setup], [Finishing] and [Quality] tab sheets is referred to as a profile. The profile function commonly provided in each of these tab sheets enables you to add, edit, and select a profile, which facilitates your print jobs. Printer Properties 3 [Profile] Selects the profile to apply. Displays the image with the currently selected settings reflected.
[Output Method] [Print] Switches the job mode between [Print] and [Edit and Preview]. Executes a normal print job. [Edit and Preview] Saves the data in the Canon Page Composer dialog box. When [Edit and Preview] is selected, (Lock) button appears on the right side. When you click this button, [Edit and Preview] mode is locked. (Add Profile) Opens the [Add Profile] dialog box (see p. 3-16). (Edit Profile) Opens the [Edit Profile] dialog box (see p. 3-16).
■ Add Profile Clicking (Add Profile) opens the [Add Profile] dialog box. This dialog box enables you to register a new profile with the current settings. You can add up to 50 new profiles. Printer Properties 3 [Name] Specifies the name of the profile to be registered. [Icon] Selects an icon to represent the profile to be registered. [Comment] Adds comments on the profile to be registered. [View Settings] Opens the [View Settings] dialog box (see p. 3-17).
[View Settings] Opens the [View Settings] dialog box (see p. 3-17). Moves the profile selected in the [Profile List] one position up. Moves the profile selected in the [Profile List] one position down. [Delete] Removes the selected profile from [Profile List]. NOTE When one of the pre-defined profiles is selected, this button is disabled. [Name] Displays and allows you to change the name of the currently selected profile.
Windows 2000/XP Properties and Printing Preferences CARPS for Windows 2000/XP has the following two main dialog boxes: ■ The Properties Dialog Box Printer Properties 3 This dialog box enables you to set up the printer configuration and configure the print settings for all Windows applications. To access the dialog box, follow the procedure below. 1 From the [Start] menu, select [Settings] ➞ [Printers] (in Windows XP, [Printers and Faxes]).
1 From the [Start] menu, select [Settings] ➞ [Printers] (in Windows XP, [Printers and Faxes]). The [Printers] (in Windows XP, [Printers and Faxes]) folder appears. 2 Click the corresponding printer icon ➞ select [Printing Preferences] from the [File] menu. You can also open the equivalent dialog box by selecting [Print] from the [File] menu of a Windows application, and clicking [Properties]. The [Canon LC310/L390/L408S Printing Preferences] dialog box appears.
Sharing Tab Specifies the printer sharing settings. This tab sheet is available only when the printer sharing is enabled (see p. 2-20). Refer to your Windows operating system documentation for more information. Printer Properties 3 Ports Tab Specifies the port to which the printer is attached. Refer to your Windows operating system documentation for more information.
Advanced Tab Specifies the settings for print spooling. Refer to your Windows operating system documentation for more information. Printer Properties 3 NOTE [Spool print documents so program finishes printing faster] and [Start printing immediately] are set automatically when you install the printer driver. Color Management Tab Associate color profiles with your color printer. Refer to your Windows operating system documentation for more information.
Security Tab Specifies security settings. Refer to your operating system documentation for more information.
Profile Tab Enables you to add, edit, and select a profile to be applied to print jobs. [Profile List] Displays the list of registered profiles. [Name] Displays the name of the profile currently selected in [Profile List]. [Comment] Describes the currently selected profile. [View Settings] Displays the settings of the currently selected profile. [Add] Opens the [Add/Edit Profile] dialog box which enables you to register a new profile (see p. 3-24).
■ Add/Edit Profile Clicking [Add] or [Edit] opens the [Add/Edit Profile] dialog box which enables you to register new profiles and edit existing profiles. This dialog box has four tab sheets. ■ Attribution Tab The [Attribution] tab sheet enables you to specify attributions of the profile. Printer Properties 3 [Name] Specifies the name of the new profile, or allows you to change the name of the profile selected in the [Profile] tab sheet.
■ Page Setup Tab Specifies the page settings including the page size, scaling, number of copies, orientation, and number of pages per sheet (see p. 3-26). Printer Properties 3 ■ Finishing Tab Specifies the finishing settings for the printed pages including the collating and binding (see p. 3-32). ■ Quality Tab Specifies the print quality including resolution, brightness and contrast (see p. 3-33).
Printing Preferences The [Canon LC310/L390/L408S Printing Preferences] dialog box contains three tab sheets that enable you to specify the default print settings for every print job. The following is the description of each tab sheet. NOTE • If you access the equivalent dialog box from an application’s [Print] dialog box, your selected printing options apply only to the current print job. • For more information about the following features, see the online Help (see p. 1-3).
[Copies] Specifies the number of copies to be printed (1 to 99). [Orientation] Selects the direction of printing relative to the paper ([Portrait] or [Landscape]). [Page Layout] Selects the number (1, 2, 4, 6, 8, 9 or 16) of original pages per sheet or [Poster] (2 x 2, 3 x 3 or 4 x 4 pages to comprise one sheet). When this option is set to anything other than [1 Page per Sheet] and [Poster], the original page size is reduced to fit the selected page layout when printed.
NOTE This option is disabled when [Page Layout] is set to [Poster]. [Edit Watermark] Opens the [Edit Watermark] dialog box (see p. 3-28). [Custom Paper Size] Opens the [Custom Paper Size Settings] dialog box (see p. 3-30). [Page Options] Opens the [Page Options] dialog box (see p. 3-31). NOTE This option is disabled when [Page Layout] is set to [Poster]. Printer Properties 3 [Restore Defaults] Resets all the current settings to their default values.
Displays the names of registered watermarks. The preview image in the upper left part of the dialog box displays the selected watermark with the specified settings reflected. [Add] Registers a new watermark. Clicking this button adds a blank name field in the [Watermark List] in which you enter the name of watermark to be registered. Up to 50 watermarks can be registered. [Delete] Removes the selected watermark from [Watermark List].
■ Custom Paper Size Settings Clicking [Custom Paper Size] in the [Page Setup] tab sheet opens the [Custom Paper Size Settings] dialog box. This dialog box enables you to define custom paper sizes for quick selection and register new custom paper sizes to the [Paper List] box. You can specify the name, width, and height of each size. Printer Properties 3 [Paper List] Displays the paper sizes actually available. Selects a paper size from which you can create a custom paper size.
■ Page Options Clicking [Page Options] in the [Page Setup] tab sheet opens the [Page Options] dialog box. This dialog box enables you to print pages with a page frame, header, and footer. This option is disabled when [Page Layout] in the [Page Setup] tab sheet is set to [Poster] (see p. 3-26). [Edging] Adds a page frame to be printed on each page. 11 options are available. Edging is not available to use with [Print Grayscale Sample] in the [Quality] tab sheet (see p. 3-33).
Finishing Tab Specifies the finishing settings for the printed pages including the collating and binding. For information on [Profile], refer to “Profiles,” on p. 3-36. Printer Properties 3 [Binding Location] Selects a binding location for the printed pages. [Gutter] Opens the [Gutter Settings] dialog box (see p. 3-32). [Finishing] Selects if the printed pages are sorted by copy or not ([Collate] or [Off]). [Advanced Settings] Opens the [Advanced Settings] dialog box (see p. 3-32).
Quality Tab Specifies the settings for print quality including the resolution and contrast. For information on [Profile], refer to “Profiles,” on p. 3-36. [Objective] Selects the best setting for the print job according to document content. [Details] Opens the [Detailed Settings] dialog box (see p. 3-34). [Manual Grayscale Settings] Enables the manual grayscale. Selecting this check box enables [Grayscale Settings] to access the dialog box which allows you to set the grayscale for images (see p.
■ Detailed Settings Clicking [Details] in the [Quality] tab sheet opens the [Detailed Settings] dialog box. This dialog box enables you to specify detailed settings for print quality. Printer Properties 3 [Resolution] Selects the printer’s resolution in dot per inch (600 dpi or 300 dpi). [B & W Halftones] Selects a halftone pattern. [Enable Image Correction] Corrects the roughness of image and inaccuracy in interpolating when printing an enlarged image in low-resolution.
■ Grayscale Adjustment Tab [Preview] Displays the image with the currently selected brightness and contrast reflected. [Original] Displays the original image. [Brightness] Adjusts the brightness of the preview image in the range between –5 and 5. [Contrast] Adjusts the contrast of the preview image in the range between –5 and 5. [Restore Defaults] Resets all the current settings to their default values.
[Matching Mode] Specifies a color-matching mode ([Driver Matching Mode] or [Gamma Adjustment]). Selecting [Driver Matching Mode] enables [Matching Method] and [Monitor Profile]. Selecting [Gamma Adjustment] enables [Gamma]. [Matching Method] Selects the matching method. [Monitor Profile] Selects the profile appropriate for your monitor or scanner. [Gamma] Specifies the gamma correction factor. [Restore Defaults] Resets all the current settings to their default values.
Preview image Right-clicking the mouse button on the preview image displays the pop-up menu, from which you can also change the setting for [Page Layout]. Clicking the edges of the preview image of the page changes the binding location. Printer Properties 3 [Output Method] Switches the job mode between [Print] and [Edit and Preview]. [Print] Executes a normal print job. [Edit and Preview] Saves the data in the Canon Page Composer dialog box.
■ Add Profile Clicking (Add Profile) opens the [Add Profile] dialog box. This dialog box enables you to register a new profile with the current settings. You can add up to 50 new profiles. Printer Properties 3 [Name] Specifies the name of the profile to be registered. [Icon] Selects an icon to represent the profile to be registered. [Comment] Adds comments on the profile to be registered. [View Settings] Opens the [View Settings] dialog box (see p. 3-40).
[View Settings] Opens the [View Settings] dialog box (see p. 3-40). Moves the profile selected in the [Profile List] one position up. Moves the profile selected in the [Profile List] one position down. [Delete] Removes the selected profile from [Profile List]. NOTE When one of the pre-defined profiles is selected, this button is disabled. [Name] Displays and allows you to change the name of the currently selected profile.
■ View Settings Clicking [View Settings] opens the [View Settings] dialog box. This dialog box displays the current settings in the [Page Setup], [Finishing], and [Quality] tab sheets. Printer Properties 3 [Copy] 3-40 Copies the contents of the current settings to the clipboard.
Troubleshooting 4 CHAPTER This chapter provides information to help you solve printer problems. Finding Information If you have a printer problem, the problem might have one or a combination of causes, including a computer malfunction, software errors and the printer cable. Many printing problems are related to how your software interacts with the printer.
Printer Problems Printer does not print. Troubleshooting 4 Cause 1 The printer is out of paper. Remedy Make sure paper is loaded. Cause 2 A copy job has not been completed due to out of paper. Remedy Load paper. The print job will start automatically when the copy job is completed. Cause 3 The cartridge is not installed correctly. Remedy Make sure the cartridge is installed correctly. (See the Starter Guide.) Cause 4 Your BIOS port setting needs to be modified.
Remedy Make sure the AC outlet is supplying power; try another outlet if necessary. Cause 3 The AC voltage does not match printer. Remedy Make sure the voltage of the AC outlet matches the ratings on the printer. Printer stops printing. The interface cable is loose. Remedy Check your computer and cable. Cause 2 Printing performance slows down because an application is working in the foreground. Remedy Printer performance improves if you give priority to your print job.
Printer locks up system. Cause Remedy Your system setup has a problem. • Make sure that you have a high-quality shielded interface cable. • The problem might be your BIOS. Verify that your BIOS setup is correct. (See your computer's documentation for details.) • Verify that your physical memory is working correctly. • If you have a Toshiba laptop, change the following line in your CONFIG.SYS file: c:\winutils\mxtime.exe to: REM c:\winutils\mxtime.exe Computer indicates a device time-out.
Cannot print with a printer driver other than the Canon LC310/L390/L408S. Cause The printer driver is connected to the same port as the Canon LC310/L390/L408S printer driver. Remedy Connect the printer driver to a port different from the Canon LC310/L390/L408S printer driver. Cannot install CARPS using the USB port. Remedy USB class driver is not properly installed. Perform the following steps. 1. 2. 3. 4.
Edge of output is missing. Cause The gutter width exceeds the allowable range. Remedy Make sure the gutter setting for the document is within the specified range. The maximum gutter width is 1.2 inches, For envelope, 0.4 inches. Cannot print correctly with the resolution of 600 dpi. Cause The resolution setting of 600 dpi is not appropriate for the application. Some applications do not support 600 dpi resolution. Remedy Set the resolution to 300 dpi.
■ From the [Printers] folder: 1 From the [Start] menu, select [Settings] ➞ click [Printers]. The [Printers] (in Windows XP, [Printers and Faxes]) folder appears. 2 Select the corresponding printer icon. 3 From [File] menu, select [Delete]. The confirmation message dialog box appears. Click [Yes]. The uninstallation is complete. 4 NOTE In Windows 2000/XP, you cannot uninstall the CARPS software unless you have administrative privileges.
5 Appendix CHAPTER Printer Specifications • Hardware Printing speed: 19 pages per minute (LTR-size paper) Resolution: 1200 dpi enhanced x 600 dpi* Paper sizes: Cassette: LTR, LGL, A4 Plain paper Maximum capacity: 500 sheets of 17 lb bond (64 g/m2 paper) Multi-purpose feeder: 8 1/2” x 14” (216 mm x 356 mm) to 3” x 5” (76 mm x 127 mm) Plain paper, colored paper, recycled paper, transparencies, envelopes and heavy paper (up to 34 lb (128 g/m2)) Maximum capacity: 1 sheet Paper delivery (Face down ou
Glossary A AC Alternating Current. The type of electrical current typically available from household wall outlets. B Bold A characteristic of a printed character that indicates wider, darker representation. Also referred to as emphasized or double-strike printing. 5 Appendix Brightness The relative proportion of light and dark areas. Decreasing brightness darkens the overall image; increasing brightness lightens it.
D Default setting A setting that is automatically used if no other setting is specified. Desktop The entire Windows screen that represents your work area in Windows. Icons, windows, and the taskbar are displayed on the Windows desktop. dpi Dots per inch. A unit of measurement for indicating a printer's resolution. The Canon LASER CLASS 310 prints at a resolution of 1200 dpi enhanced x 600 dpi dpi. Driver A program that controls how the computer and an external device interact.
I Image Refinement A printer technology from Canon which automatically senses and refines the jagged edges and ragged curves of characters and graphics. Interface The connection between two devices through which they communicate with each other. The Canon LASER CLASS 310 feature USB interface, which makes it compatible with IBM and similar personal computers. Interface port The port through which the printer communicates with the computer.
N Network A group of computers connected by cables or other means and using software that enables them to share equipment (such as printers) and exchange information. O Orientation The printing of text either along the width (portrait) or length (landscape) of the page. P Paper feed The act of guiding a sheet of paper into the printer’s paper path. Paper jam A situation created when paper becomes caught along the paper path. You must remove jammed paper before you can continue printing.
Print queue A list of files that are either waiting to be printed or are currently printing. Once a file has been printed, it is removed from the print queue. Printer driver A program that controls how the computer and printer interact. The printer driver supplies Windows with information such as descriptions of fonts and features of the installed printer. When you print with the Canon Advanced Raster Printing System, you are using its printer driver.
S Scalable fonts Scalable fonts allow characters to be printed in various sizes and rotation angles. This is different from bitmap fonts, which are printed in fixed sizes and angles. Scaling Enlarging or reducing the printed image. Separator page Optional pages printed at the beginning of each document to help separate one print job from another. Server A network computer that is directly attached to the printer. The server controls the printer and handles print jobs sent from the clients.
U Universal Serial Bus (USB) interface These are new serial interface standards. This bus automatically recognizes connections (Plug and Play) to allow plugging and unplugging connectors with the power still turned on to the PC or peripheral equipment. V Virtual Memory Space on the hard disk that Windows uses for temporary data storage as if it were actually Random Access Memory (RAM). Windows does this by means of a swap file.
Index 1200 dpi enhanced x 600 dpi, 5-1 A AC, 5-2 Add Printer Wizard Windows 2000/XP, 2-24 Windows 98/Me, 2-22 Add Profile Windows 2000/XP, 3-38 Windows 98/Me, 3-16 Add/Edit Profile, 3-24 Adobe Type Manager fonts, can not use, 4-4 Advanced Settings Windows 2000/XP, 3-32 Windows 98/Me, 3-10 Advanced tab, Windows 2000/XP, 3-21 Attribution tab, Windows 2000/XP, 3-24 B Brightness, 5-2 C Canon Advanced Raster Printing System (CARPS), 5-2 installing, 2-1 not working properly, 4-4 uninstalling, 4-6 Cassette, 5-
I Image Refinement, 5-4 Installing, 2-1 Installing Canon Advanced Raster Printing System, 2-1 Interface, 5-4 Interface port, 5-4 L Landscape, 5-4 Local printer, 2-1 LTR paper, 5-1 Q M Appendix 5 Printer driver, 4-5, 5-6 Printer sharing settings, 2-20 Printing Preferences, 3-18 Printing speed, 5-1 Printout is wrong, 4-3 Problems printer, 4-2 Profile tab, Windows 2000/XP, 3-23 Profiles Windows 2000/XP, 3-36 Windows 98/Me, 3-14 Properties Windows 2000/XP dialog box, 3-18 Windows 98/Me dialog box, 3-1 Mat
U Uninstallation, 4-6 USB interface, 5-8 V View Settings Windows 2000/XP, 3-40 Windows 98/Me, 3-17 W Weight, paper, 5-1, 5-8 Windows 2000/XP Advanced tab, 3-21 Attribution tab, 3-24 Color Management tab, 3-21 Finishing tab, 3-25 General tab, 3-19 Grayscale Adjustment tab, 3-35 Matching tab, 3-35 Page Setup tab, 3-26 Ports tab, 3-20 Printing Preferences, 3-18, 3-26 Profile tab, 3-23 Properties, 3-18, 3-19 Quality tab, 3-33 Security tab, 3-22 Sharing tab, 3-20 Windows 98/Me Color Management tab, 3-4 Details
CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON U.S.A., INC. One Canon Plaza, Lake Success, NY 11042, U.S.A. CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario L5T 1P7, Canada CANON EUROPA N.V. Bovenkerkerweg 59-61 1185 XB Amstelveen, The Netherlands CANON FRANCE S.A.S. 17, quai du Président Paul Doumer 92414 Courbevoie Cedex, France CANON COMMUNICATION & IMAGE FRANCE S.A.S. 12, rue de l'Industrie 92414 Courbevoie Cedex, France CANON (U.K.) LTD.
