Information Guide

Troubleshooting
13
If You Cannot Solve the Problem
13-22
If You Cannot Solve the Problem
If you have a problem with your machine and cannot solve it using the information in this chapter, contact the Canon
Customer Care Center.
CAUTION
If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and contact the Canon
Customer Care Center. Do not attempt to disassemble or repair the machine yourself.
NOTE
Attempting to repair the machine yourself may void the limited warranty.
Before contacting the Canon Customer Care Center, make sure you have the following information about your machine:
The machines name: FAXPHONE L170
The machine serial number (on a label on the back of the machine)
Where you purchased the machine
A detailed description of the problem
The steps you have taken to solve the problem, and the results
SERIAL NUMBER
l-1100.book Page 22 Friday, February 27, 2004 7:04 PM