imagePROGRAF TM-300 series (PDF) User Manual (Mac)

Printing is faint
Check 1
Is the reverse side of the paper being used for printing?
Print on the printing surface.
Check 2
Is the print head nozzle blocked?
Print a test pattern to check the nozzles and see if they are clogged.
Checking for Nozzle Clogging
Note
•
To automatically check for nozzle blockages after printing, set Auto nozzle check in the touch screen
menu to a setting other than Disable.
To show warnings based on nozzle check results, set Nozzle check error display in the touch screen
menu to Enable.
However, printing may be stopped by warnings if this setting is set to Enable.
Menu Structure
Check 3
Was the printer left with the ink tank out?
The ink supply may become blocked by ink if the ink tank is left out.
If this happens, leave the printer for at least 24 hours with the ink tank in, and then carry out Print head
cleaning.
Cleaning the Print Head
Check 4
Are paper scraps stuck in the top cover?
Follow the steps below to remove paper scraps left inside the top cover.
1.
Open the top cover and make sure that the carriage is not over the platen.
2.
Remove any paper scraps left inside the top cover.
Remove Jammed Roll Paper
Remove a Jammed Sheet
3.
Close the top cover.
Check 5
Was the paper cut before the ink dried?
Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu.
Menu Structure
Check 6
Is the printer driver Print Quality set to Fast?
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