imageCLASS MF6500 Series Advanced Guide

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7-17
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Telephone Problems (MF6550/MF6560/MF6580 Only)
Cannot dial.
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
“Set Up the Machine,” in the Starter Guide.)
Q Is the power cord plugged in securely?
A Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q Is the main power switch turned on?
A Turn on the main power switch.
Q Is the machine set for the correct telephone line
type?
A Make sure the machine is set for the correct
telephone line type. (See “Set the Machine for
Sending Faxes,” in the Starter Guide.)
Telephone disconnects while you are talking.
Q Is the telephone cable connected properly?
A Make sure the cable is connected properly. (See
“Set Up the Machine,” in the Starter Guide.)
Q Is the telephone cable defective?
A Use another cord.
Calls do not connect, or the wrong number is dialed.
Q Did you confirm the dial tone before entering
the telephone number?
A Make sure to confirm the dial tone before entering
a telephone number. If you enter the number
before the dial tone can be heard, the call may not
connect, or the wrong number may be dialed.