User Guide

No reply from the destination.
A network cable may be disconnected, or there may be a problem in a switch.
● Check the status of the network cables and switches.
No response from host.
The machine is not connected to a network correctly.
● Check the machine and network settings, and connect again.
Connecting to a Network(P. 165)
Paper jammed.
Paper jams.
● Remove the jammed paper or document, and print again (Printing may resume automatically).
Clearing Jams(P. 341)
Preparing a cartridge is recommended.
The toner cartridge needs to be replaced soon.
● Shake the toner cartridge to evenly distribute the toner inside the toner cartridge. It is recommended to
replace the toner cartridge when printing a large volume of documents.
Before Replacing the Toner Cartridge(P. 388)
Replacing Toner Cartridges(P. 386)
Set the correct authentication information.
The client authentication information (key pair and certicate, user name and password, or CA
certicate) is not set correctly.
● Check the specied authentication method and authentication information (key pair and certicate, user
name and password, and CA certicate).
Conguring IEEE 802.1X Authentication(P. 251)
Verifying Key Pairs and Digital Certicates(P. 268)
Size/Settings Mismatch
The paper size setting on the operation panel does not match the loaded paper size.
● Match the paper size setting specied in <Paper Settings> and the size of the paper that is actually loaded.
Troubleshooting
352