User Guide

11-11
Troubleshooting
Error Messages
Message Description Action
LOAD CORRECT
PAPER
The size of the paper in the paper cassette
or multi-purpose tray is different from that
of the paper specified in <PAPER SIZE> for
<CASSETTE> or <MP TRAY>.
Load the correct size paper or change the
paper size in <PAPER SIZE> for <CASSETTE>
or <MP TRAY>. For details, see “If <LOAD
CORRECT PAPER> is displayed,” on p.
11-14.
LOAD PAPER No paper is loaded in the paper cassette
or multipurpose tray when copying or
printing.
– Load paper correctly. Then press [OK] when
using the paper cassette.
–
No paper is loaded in the paper cassette
or multi-purpose tray when printing a
received document.
Or, when printing a report or list, this
message appears if the paper size is not
appropriate for printing a report or list
even if paper is loaded. This error message
appears with one of the messages below.
<CHANGE REG’D SIZE/→PAPER SETTINGS>
<CANNOT PRINT RX DATA>
– Load paper correctly. Then press [OK]
when using the paper cassette. For report
or list, set the paper size to <LTR>, <LGL>,
<A4>, <B5>, <OFICIO>, <BRAZIL- OFICIO>,
<MEXICO- OFICIO>, <GOVERNMENT-
LETTER>, <GOVERNMENT-LEGAL>, or
<FOOLSCAP>, and then load paper of the
same size.
–
LOST IMAGE The machine was turned OFF with
documents stored in the machine’s memory.
Please note that any data stored in the
memory, including received fax documents,
will be deleted if you leave the machine
turned OFF for about 5 minutes.
The error is automatically released after two
seconds, and the machine automatically
prints out the lost report that shows the
records still existing in the activity report.
MEMORY FULL The machine is full of jobs.– Print, send, or delete any documents
stored in memory.
Divide the document stack or data into a
few parts and try again one by one.
Send the document with low resolution.
–
–
–
The number of TX/RX jobs that can be
stored in memory reached the Maximum.
– The machine memory can store up to 256
fax jobs including sending and receiving
jobs. (Based on the condition that the other
party sends the fax by the imageCLASS
D480 with ITU-T Standard Chart No.1,
standard mode.) Wait for the machine to
send any faxes in memory. Also print or
delete any documents in memory.
–
NOT AVAILABLE You pressed the one-touch key that has
already been registered, when you are
registering group dialing.
– Register the one-touch key that is not used.
You selected the group dialing that has
already been registered, when you are
registering a one-touch key.
–
NOT REGISTERED No recipient is registered for the one-touch
key or coded dial code you pressed.
Register the recipients before using the
Address Book function.
OUT OF TONER
CHANGE TONER
The toner ran out completely. Replace the toner cartridge.