User`s guide

Problems with actions
94
• The wrong device is selected.
• The wrong event is selected.
• The selected device is not operating.
• The MarkVision Web Server service is not running correctly.
User actions:
• Click the action name to review a detailed summary and verify its accuracy.
• Contact your administrator.
Administrator actions:
• Verify that the selected device is operating correctly.
• Review the system log.
• Restart the MarkVision Web Server service to verify that it is running correctly.
Action has unexpected results
Possible causes:
• The command line contains an error.
• The wrong event is selected.
• The MarkVision Web Server service is not running correctly.
User actions:
• Click the action name to review a detailed summary and verify its accuracy.
• Contact your administrator.
Administrator action:
• Review the system log.
• Restart the MarkVision Web Server service to verify that it is running correctly.
Action list is empty
Possible causes:
• No actions are available.
• All available actions are listed as private by other users.
• The MarkVision Web Server service is not running correctly.