User Guide

2 - 3
3. FAQ (Specific Problems and Solutions)
No. Occurrence
level*
Function Symptom Condition Cause Solution Possible call or complaint
1. B Paper
feeding
Paper jam
Paper edge creasing
- Plain paper (soft paper)
- When about 30 sheets are
loaded.
- Paper condition (curled, or
cut edge orientation)
Depending on combination of
the above conditions, the first
several pages may not feed
properly.
When many sheets of
paper are set, paper feed
capability can be
slightly lowered.
Reduce the number of sheets
to set on the sheet feeder, to
below the reference mark.
- Paper jam
- Paper edge creasing
- Paper edge smeared (due
to contact with the print
head)
- Carriage error (service
call error) due to contact
of the print head to the
jammed paper
2. B Print speed Low throughput
(approx. 1/2) in
direct printing from
a digital camera
When the print head
alignment has never been
performed via the computer
before direct camera printing.
Because uni-directional
printing is performed to
maintain the print
quality by avoiding
possible inaccurate dot
placement in
bidirectional printing.
Connect the printer to the
computer, and perform the
print head alignment. (The
print head alignment is
available only via the
computer.)
- Print speed is low when
printing directly from a
digital camera.
3 C Installation,
Printing
No infrared
communication
When the printer is connected
to a certain computer (eg.
NEC, Windows 98) which
does not support Plug & Play
infrared communication.
With default settings,
the Plug & Play
function is enabled.
Disable the Plug & Play
function, and set the port
manually.
For how to disable/enable
Plug & Play infrared
communication, see page 2-1,
New Technologies, (3).
- Infrared communication
is not available.
* Occurrence level:
A: The symptom is likely to occur frequently.
B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The symptom is unlikely to be recognized by the user, and no practical issues are assumed.