i475D Quick Start Guide

Troubleshooting
44
Troubleshooting
TroubleshootingTroubleshooting
Troubleshooting
Troubleshooting usually falls into one of the following categories. In this chapter you will
find the most common printing problems. Refer to the User's Guide for additional
information on topics not covered in this section.
• "Cannot Install the Printer Driver
Cannot Install the Printer DriverCannot Install the Printer Driver
Cannot Install the Printer Driver" on page 45
• "Print Quality is Poor or Contains Errors
Print Quality is Poor or Contains ErrorsPrint Quality is Poor or Contains Errors
Print Quality is Poor or Contains Errors" on page 46
• "Troubleshooting Printer Hardware
Troubleshooting Printer HardwareTroubleshooting Printer Hardware
Troubleshooting Printer Hardware" on page 48
• "Paper Does Not Feed Properly
Paper Does Not Feed ProperlyPaper Does Not Feed Properly
Paper Does Not Feed Properly" on page 49
• "Handling Error Messages
Handling Error MessagesHandling Error Messages
Handling Error Messages" on page 50
• "An Error Message Appears on the Screen
An Error Message Appears on the ScreenAn Error Message Appears on the Screen
An Error Message Appears on the Screen" on page 51
When an Error Occurs
The BJ Status Monitor opens and displays a message. Take the
appropriate action described in the message.
The message may vary depending on your operating system.
z In Windows Me or Windows 98, click the Guide
GuideGuide
Guide tab and follow the on-
screen instructions.