User's Manual

Troubleshooting Guide
330
If the movie file size reaches 4 GB, another movie file will be created
automatically (p.182).
Depending on the card reader and computer OS used, SDXC cards
might not be correctly recognized. If this occurs, connect your camera
to the computer with the provided interface cable, then transfer the
images to your computer using EOS Utility (provided software, p.350).
JPEG c and RAW images cannot be resized (p.273).
If you selected [Clean nowf], the shutter will make a noise, but no
picture is taken (p.219).
If you repeatedly turn the power switch <1>/<2> at a short
interval, the <f> icon may not be displayed (p.34).
What is displayed on the screen differs depending on the printer. This
instruction manual lists all the printing effects available (p.280).
There are multiple movie files for a single movie shoot.
My card reader does not recognize the card.
I cannot resize the image.
Sensor Cleaning Problems
The shutter makes a noise during sensor cleaning.
Automatic sensor cleaning does not work.
Printing-Related Problems
There are fewer printing effects than listed in the instruction
manual.
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