ImageCLass Printer Manual

8-12

Maintenance

● Option B: Volume Box Return

We encourage you to use this option as a more efficient way to ship cartridges.

• Place as many cartridges as possible into one box.

Carefully seal the box with tape;

• Call 1-800-OK-Canon to receive your free eight cartridge collection box.

● Option A-2: Multiple Box Return

We encourage you to use this option as a more efficient way to ship cartridges.

• Complete Option A-1.

• Bundle multiple cartridge boxes together securely with tape.

Please be sure that the shipment does not exceed UPS specifications.

Maximum weight = 70 lb. (31.8 kg)

Maximum length = 108” (2,743 mm)

Maximum girth (length + 2 x width + 2 x height) = 130” (3,302 mm)

If your shipment exceeds the above limits, please call 1-800-OK-Canon for special shipping information.

Please Note:

Do not send defective cartridges for replacement.

Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the

warranty.

Shipping

Apply the UPS authorized returning label provided in this guide.

Residents of Alaska and Hawaii: Do not use the UPS authorized returning label. For Alaska and Hawaii Canon set up alternative

mail service with the U.S. Postal Service.

Please call 1-800-OK-Canon to receive U.S. Postal Service merchandise returning label.

• Give the shipment to your UPS driver when you receive your next regular delivery; (UPS may charge a fee for customers who

call UPS to pick up a cartridge shipment if they do not already have a delivery scheduled.)

• Take the shipment to your local UPS receiving point.